We've been doing research into the use and application of social media to the business of financial services. We recently came across this updated "Did you Know" video put together by XPLANE that really helps frame the environment we're dealing with. Enjoy - and, if you'd like to talk about social media and financial services, get in touch. Google me!

[Hat tip to Presentation Zen!]

New research by Gartner finds that while social banking won't change the consumer banking model immediately, retail banks that understand social media, financial social networks and microfinance have a better chance of adapting their services. Those banks that don't "face the prospect of being sidelined in the emergence of the social-banking services model." READ MORE »