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PayPal

Welcome to the News View for "PayPal".

Here, on one page, you'll find all of the articles on Payments News for PayPal listed in date sequence beginning with the most recent article at the top of the page.

Click here for a complete listing of what's available in the Payments News Archive - organized by both posting date and subject category.

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July 16, 2008

PayPal's Second Quarter 2008 Financial Results

Tags » ECommerce Payments, PayPal

eBay reported second quarter 2008 financial results earlier today - saying that "PayPal had a strong quarter with $602 million in net revenue, an increase of 33% year-over-year. Net total payment volume (TPV) for the quarter was $14.93 billion, an increase of 35% year-over-year. Global active registered accounts increased to 62.6 million, representing 19% year-over-year growth."

44% of PayPal's payments revenue was from international. PayPal's transaction revenue rate was 3.89% - essentially flat from last year - while its transaction loss rate declined from 31 basis points to 27 basis points. PayPal's transaction processing expense rate increased slightly to 1.23%.

July 11, 2008

Today is Launch Day for Apple's iPhone 3G

Tags » Bank of America, Mobile Banking, PayPal

On his NetBanker blog, Jim Bruene writes about today's Apple iPhone 3 G launch - and that only Bank of America and PayPal have iPhone applications available for downloading from Apple's new App Store. Apple has made it easy for third-party developers to write and distribute new applications for the iPhone via the App Store. The App Store has a separate category for Finance-related applications for the new iPhone 3G.

Separately, comScore M:Metrics reports that iPhone users surpass all others in terms of their mobile media usage.

July 08, 2008

eBay, PayPal Team up with Gmail to Fight Phishing

Tags » PayPal

eBay and PayPal have announced "a collaborative effort with Google’s webmail service Gmail to better protect consumers against fraudulent e-mails and phishing attacks. Starting today, eBay and PayPal customers with Gmail accounts will have a safer e-mail experience because they will receive fewer fake e-mails claiming to be sent by eBay and PayPal." See Michael Barrett's post on The PayPal Blog.   » Continue Reading

July 04, 2008

Fireworks in Financial Services

Tags » Banking Industry, Consumer Debt, PayPal

Hope you've had a great 4th of July! I've briefly stepped away from the BBQ to write this post!

One of my favorite writers is tech columnist Robert X. Cringely, a weekly columnist for the PBS web site. He's got a unique style that's great fun to read. Today's column is no exception - it's a beauty that's titled "Independence Day: Because we're so much more than just consumers"

Cringely's had it with the loan referral sites on the web - saying he's looking for real solutions that "actually put consumers first and don't just say they do while selling our identities out the back door to some marketing mafiosi." He asks "so where is the next wave of financial start-ups that view ME, not Citibank, as the customer?"

Read his column - it's just great! Financial services fireworks on the 4th of July!

July 03, 2008

eBay Cancels Plans to Go PayPal-Only in Australia

Tags » Australia, ECommerce Payments, PayPal

Ina Steiner writes for AuctionBytes that eBay has cancelled plans to go to a PayPal-only marketplace in Australia following an inquiry by the Australian Competition and Consumer Commission that would have likely resulted in a ruling preventing eBay from doing so.

eBay Australia continues to require that all sellers offer PayPal for payment - but it won't be requiring removal of other payment methods. In a statement to the eBay community, eBay said "eBay regrets any uncertainty that this process has caused among the Community and believe that today’s decision will remove further doubt."

June 30, 2008

A Look at PayPal After 10 Years

Tags » Payments Blogs, PayPal

Chris Skinner updates his look at PayPal upon its tenth anniversary. He writes: "I reckon that the mixture of innovations, such as becoming a bank in Europe and offering mobile payments as a first mover, to expanding across borders and territories worldwide, is the secret behind PayPal’s success."

June 25, 2008

Overstock.com Adds PayPal Pay Later Promotional Financing Option

Tags » ECommerce Payments, Merchants, PayPal

Overstock.com has announced it is now giving shoppers the ability to shop and pay later with the promotional financing service, PayPal Pay Later. "The PayPal Pay Later service gives Overstock.com customers a credit account with flexible financing options - even if a buyer doesn't have a PayPal account. As part of the introductory financing promotion, customers can defer payments on purchases for 90 days, allowing consumers to buy what they really want on Overstock.com and plan their payments in a way that best fits their budgets."   » Continue Reading

June 24, 2008

Blockbuster Now Accepts PayPal at Blockbuster.com

Tags » ECommerce Payments, PayPal

Blockbuster has announced it is now accepting PayPal as a way to make purchases on the company's web site http://www.blockbuster.com. "To celebrate the launch of PayPal, Blockbuster is offering PayPal customers $10 cash back for signing up for a new online rental subscription at blockbuster.com. To take advantage of the cash back offer, PayPal customers should visit http://www.blockbuster.com/paypal."   » Continue Reading

June 23, 2008

PayPal Celebrates 10 Years

Tags » ECommerce Payments, PayPal

PayPal, calling itself "the brand that pioneered a safer, easier way for people to pay and get paid online," has announced the kick off of its 10th anniversary celebration with a retrospective web site and the release of a specially commissioned survey that shows 80 percent of U.S. online shoppers say the Internet has made their lives easier. PayPal says that every second it processes some US $2,000 in payments with PayPal payments representing about 9 percent of e-commerce globally and 12 percent in the U.S.   » Continue Reading

June 19, 2008

eBay, PayPal Increase Protections For Buyers And Sellers

Tags » ECommerce Payments, PayPal

eBay and PayPal have announced "improved protections for buyers and sellers on eBay.com, in time for this year's holiday shopping season. For the first time, buyers who pay with PayPal will be protected on eligible transactions for 100 percent of an item's purchase price, with no cap on coverage. In addition, all U.S. eBay sellers will receive improved seller protection for eligible transactions when they get paid with PayPal." PayPal's increased buyer and seller protections will take effect this Fall.   » Continue Reading

June 16, 2008

PayPal Introduces New Tools for Developers

Tags » ECommerce Payments, PayPal

PayPal has announced a new Developer Central portal saying it is "designed to help developers support growing merchant demand for online payments." PayPal also introduced new application programming interfaces (APIs) to give merchants more flexibility to manage their customer transactions.   » Continue Reading

June 13, 2008

eBay to Fight ACCC PayPal Ruling in Australia

Tags » Australia, ECommerce Payments, PayPal

Stephen Hutcheon writes for the Sydney Morning Herald that eBay intends to "challenge the Australian competition watchdog's ruling to block a plan to force its users onto a PayPal-only payments system." Yesterday, the Australian Competition and Consumer Commission announced a draft notice proposing to prevent eBay from implementing a PayPal-only policy in Australia.

June 12, 2008

ACCC Proposes to Revoke Immunity For eBay's PayPal-only Policy

Tags » Australia, ECommerce Payments, PayPal

The Australian Competition and Consumer Commission has announced is has issued a draft notice icon_PDF_small.gif proposing to revoke a notification by eBay International on 11 April 2008. Under the notification, eBay proposes to mandate the use of PayPal for almost all transactions on the eBay site.   » Continue Reading

May 28, 2008

Online Shoppers Abandon Due to Unexpectedly High Shipping Fees

Tags » ECommerce Payments, Merchants, PayPal

PayPal has announced results of a survey conducted with comScore that found that unexpectedly high shipping fees are the number one reason consumers abandon online purchases. According to PayPal, "checkout abandonment is a significant challenge for online merchants, with an estimated two out of every three consumers failing to pay for items they put in their shopping carts."   » Continue Reading

May 26, 2008

eBay Australia Files ACCC Response re PayPal-Only Policy

Tags » Australia, ECommerce Payments, PayPal

Ina Steiner notes on AuctionBytes that eBay Australia has filed its response icon_PDF_small.gif to the many submissions received by the Australia Competition and Consumer Commission (ACCC) inquiry about eBay Australia's new PayPal-only policy slated to go into effect next month. More details about the inquiry and all of the submissions are available on the ACCC web site.

May 25, 2008

An Interview with PayPal CEO Scott Thompson

Tags » ECommerce Payments, PayPal

Noa Parag of Globes Online interviews PayPal CEO Scott Thompson during a recent visit to Israel - including discussing PayPal's recent acquisition of Fraud Sciences Ltd. Thompson says: "Most consumers still pay offline, like in restaurants or stores. But I have no doubt that in future all these businesses will be connected to the Internet and then, virtually all payments will be made online. Total online payments will jump twenty fold."

May 21, 2008

Microsoft Introduces Live Search Cashback Awards Program

Tags » ECommerce Payments, PayPal

Calling it "The Search That Pays You Back", Microsoft later this morning is introducing a new cashback awards feature on its Live Search web site.   » Continue Reading

May 20, 2008

Day 2 Field Report from NACHA's Payments 2008 Conference

Tags » Bill Me Later, ECommerce Payments, Glenbrook, Google Checkout, NACHA, PayPal, TrialPay

Glenbrook's Allen Weinberg and Jim Salters are attending this week's Payments 2008 conference in Las Vegas. Here's Allen's second report from today's sessions including his notes on the panel he chaired this afternoon titled “Payments aren’t about Payments Anymore”.

May 15, 2008

PayPal Pay Later Now Available for eBay Purchases

Tags » ECommerce Payments, GE Money, PayPal

PayPal has announced that its credit offering - PayPal Pay Later - is now available for payments on eBay.com . "Starting today, eBay buyers in the United States can take advantage of Pay Later’s financing offer of no payments for 90 days for qualifying purchases between $50 and $199."   » Continue Reading

May 10, 2008

eBay's PayPal-only Plans in Australia Stir Controversy

Tags » Australia, ECommerce Payments, PayPal

Ina Steiner writes for AuctionBytes.com about new developments as eBay moves forward with plans to mandate PayPal on sellers in Australia. She cites several submissions to the inquiry into the practice being conducted by the Australian Competition and Consumer Commission.

May 09, 2008

Reserve Bank of Australia Comments on eBay's PayPal Mandate

Tags » Australia, ECommerce Payments, PayPal

The Reserve Bank of Australia has made comments to the Australian Competition and Consumer Commission's inquiry into eBay's recent announcement that it would mandate the use of PayPal for payments on eBay's Australian site. The RBA comments: 'The proposed conduct by eBay is to mandate the use of PayPal for almost all transactions on the eBay site. This raises three potential issues in relation to the payments system. The first is that it could limit the ability of new on-line payment systems to become established and for alternative systems to compete in the on-line payments space. The second is that it could restrict merchants' ability to negotiate lower fees. And the third is that it restricts choice for consumers.' More in the RBA's full submission. Also, CNN reports on eBay's move.

May 08, 2008

AuctionBytes Interviews Scott Thompson, PayPal CEO

Tags » ECommerce Payments, PayPal

Ina Steiner of AuctionBytes.com writes about her interview with Scott Thompson, PayPal CEO. A podcast of the interview is available. She writes: 'Thompson talked about the competitive landscape in online payments and PayPal's focus in the next 12 - 24 months. He also shares his thoughts on eBay's Safe Payments policy, including what the PayPal-only policy on eBay Australia means for the rest of the world.'

May 02, 2008

Mobile Banking with Sprint and PayPal

Tags » Mobile Banking, Mobile Payments, p2p - Person to Person Payments, PayPal, PayPal Mobile

Menekse Gencer of PayPal blogs on the PayPal Blog about PayPal's mobile money transfer application now available on Sprint phones.

April 24, 2008

PayPal, Sprint Nextel Work Together on Mobile Payments Application

Tags » Mobile Payments, PayPal, PayPal Mobile

In an article titled "PayPal Launches Its First Mobile Service on a Downloadable Application", Digital Transactions reports that PayPal is one of the mobile payments offerings included in Sprint Nextel's MyMoneyManager application. Sprint Nextel says "think of it as a web browser where you add bookmarks to all of your financial services providers on your phone." The article quotes Menekse Gencer, director of business development PayPal’s mobile group: "Our intent is to make PayPal ubiquitous on the handset."

April 18, 2008

Payments Professionals Management Changes

Tags » Announce Yourself!, PayPal, RBS

We have received news of the following recent management changes:

  • Roy Vella has been named Director of Mobile at the Royal Bank of Scotland Group leading RBS' global efforts in pursuit of opportunities at the intersection of mobile telephony and financial services. Vella spent the past five years with PayPal - most recently as PayPal's Head of Mobile Payments in Europe.

Announce yourself! Have you recently taken on a new position in the payments industry? If you'd like to share the news with your colleagues, be sure to tell us about it. Are you looking for a new payments-related job? Or are you needing to find someone great? Checkout the Payments Jobs job board.

April 16, 2008

PayPal's First Quarter 2008 Financial Results

Tags » ECommerce Payments, PayPal

eBay reported first quarter 2008 financial results earlier today - saying that 'PayPal had a strong quarter with $582 million in net revenue, an increase of 32% year-over-year. Net total payment volume (TPV) for the quarter was $14.42 billion, an increase of 34% year-over-year. Growth in global active accounts increased to 60.2 million, representing 17% year-over-year growth.'   » Continue Reading

Orbiscom Promotes Single Use Card Number Offering

Tags » Bank of America, Citi Cards, Discover, ECommerce Payments, Orbiscom, PayPal

In a press release, Orbiscom has announced that 'millions of consumers are taking control over risks from identity theft and online fraud with a free security service from Orbiscom. The service is available from credit card and online payment issuers and generates disposable numbers linked to a real account that can only be used within constraints specified by the card holder. As a result, merchants and unauthorized persons are prevented from seeing direct financial details in transactions that do not require the physical card, like online or by phone.'   » Continue Reading

April 13, 2008

What's Up with PayPal Mobile - and with Mobile Payments Generally?

Tags » Mobile Payments, p2p - Person to Person Payments, PayPal, PayPal Mobile

Curiously, over the weekend the second most popular article on Payments News was one written way back in late March of 2006 as the official launch of PayPal Mobile was nearing. The article, titled "PayPal in the Air! - A Look At PayPal Mobile", was written before PayPal's official launch of the mobile payments service - that happened a few weeks later on April 6, 2006. That was just over two years ago.   » Continue Reading

April 10, 2008

PayPal's Practical Approach to Managing Phishing

Tags » PayPal, Phishing

Michael Barrett, PayPal's Chief Information Security Officer, blogs about the progress PayPal has made in dealing with phishing attacks - and shares a paper titled 'A Practical Approach to Managing Phishing' icon_PDF_small.gif that Michael wrote with his colleague Dan Levy and presented today at the RSA Conference in San Francisco. The secret? There's no one 'silver bullet' - but a multi-layered strategy has made a significant difference for PayPal.

April 03, 2008

JetBlue Now Accepts PayPal for Online Bookings

Tags » Airline Payments, ECommerce Payments, PayPal

JetBlue Airways has announced that customers booking at www.jetblue.com now have the option to purchase flights using PayPal.   » Continue Reading

March 31, 2008

CompUSA Now Accepting PayPal for eCommerce Payments

Tags » ECommerce Payments, Merchants, PayPal

CompUSA has announced that it is now accepting PayPal as a way to pay for purchases made on the CompUSA.com website. "CompUSA is the latest in the Systemax family of brands to offer PayPal. PayPal is currently accepted in North America at TigerDirect.com, TigerDirect.ca and now CompUSA." More from Mary Anne Gillespie on The PayPal Blog.   » Continue Reading

March 21, 2008

Northwest Airlines Teams with PayPal to Offer Cash Back

Tags » Airline Payments, ECommerce Payments, PayPal

Northwest Airlines has announced that it is "offering cash back into customer PayPal accounts when they purchase a ticket at www.nwa.com using PayPal for payment. PayPal is offering $50 USD cash back into customer PayPal accounts when they purchase tickets of $250 or more by March 27, 2008. Travel must take place between April 1 and June 14, 2008, and tickets must be purchased at www.nwa.com."   » Continue Reading

March 04, 2008

PayPal Reports Online Consumer Shopping Trends

Tags » ECommerce Payments, PayPal

PayPal has announced results from a new JupiterResearch and PayPal study concluding that "consumers value payment security and payment choice more than rewards when making purchases online."   » Continue Reading

February 13, 2008

A Look at Yahoo!, eBay/PayPal Payment Partnership

Tags » ECommerce Payments, PayPal

in a story titled "Yahoo, eBay Payment Partnership Said Growing Faster Than Expected", Investor's Business Daily reports on the success of the Yahoo!/PayPal partnership launched last April. "Like Google Checkout, Yahoo PayPal Checkout aims to make it easier and safer to make purchase on a wide range of retail sites. The services store personal information such as name, address, credit cards and bank account numbers so users don't have to provide that info to an unfamiliar merchant."

January 29, 2008

eBay Announces PayPal Enhancements for PowerSellers

Tags » PayPal

As part of its announcement this morning regarding fees, eBay also announced several enhancements that "will dramatically improve seller protection for eBay PowerSellers" when PayPal is used.   » Continue Reading

January 28, 2008

Iconix Truemark Service Available to PayPal Customers

Tags » Authentication, PayPal

ICONIX has announced that its Iconix Truemark service is officially available to millions of PayPal account holders. According to the company, "by placing an icon next to legitimate email messages, the Iconix Truemark service helps consumers visually identify legitimate email messages and avoid dangerous scams known as phishing attacks."   » Continue Reading

EBay's Profitable Pal

Tags » Bill Me Later, ECommerce Payments, Google Checkout, PayPal

Business Week's Catherine Holahan takes a look at PayPal - and other alternative payment providers including Bill Me Later and Google Checkout. "Experts point to three main drivers for alternative payments: concern over fraud risk, growth in merchant participation, and fear of, or lack of access to, credit cards."

PayPal Agrees to Acquire Fraud Sciences Ltd.

Tags » Card Fraud, ECommerce Payments, PayPal

PayPal has announced an agreement to acquire Fraud Sciences Ltd., a privately-held Israeli company with expertise in online risk tools, in a cash transaction with an aggregate transaction value of approximately $169 million. According to PayPal, "Fraud Sciences’ risk tools and analytics are expected to enhance eBay and PayPal’s proprietary fraud management systems and accelerate the development of next generation fraud detection tools."   » Continue Reading

January 23, 2008

PayPal Fourth Quarter 2007 Results

Tags » ECommerce Payments, PayPal

eBay reported fourth quarter 2007 financial results earlier today - saying that "PayPal posted another stellar quarter with $563 million in revenue, an increase of 35% year-over-year. Net total payment volume (TPV) for the quarter was $14.04 billion, an increase of 35% year-over-year. The revenue and net TPV growth represents increased penetration on eBay as well as expanded adoption of PayPal Merchant Services across the Web. PayPal will continue to focus on greater penetration into the Marketplaces business as well as the acquisition of new merchants."

In other eBay news, eBay CEO Meg Whitman announced she would be stepping down in March. John Donahue, currently president of eBay's auction business, has been named her successor. Rajiv Dutta, currently President of PayPal moves to President of eBay. Scott Thompson, currently PayPal's CTO, will be the new President of PayPal.   » Continue Reading

January 18, 2008

The PayPal Kit for Non-Profits

Tags » PayPal

PayPal has introduced the PayPal Kit for Non-Profits. More details in this PayPal Blog post by Glenn Lim. Lim writes "The kit contains an easy to install PayPal Donate Button and step-by-step instructions that are so simple, nearly anyone can enable their websites to accept donations in under one hour. To support this effort, PayPal is making a $50 donation to the first 1,000 501(C)(3) non-profit organizations that use the kit."

January 15, 2008

Payments Innovation

Tags » ECommerce Payments, Payments Blogs, PayPal

Dave Birch, in a post titled "Getting cash on the web", talks about getting cash on the web but he's really talking about innovation in payments and where it's happening (or not). He points out that PayPal, for example, can hardly be called an "alternative" payment system any more - given how significant it has become for ecommerce payments. At Glenbrook, we recently made the same determination - moving PayPal out of the "Emerging Payments" module in out Payments Boot Camp.

January 08, 2008

Alternate Payment Services Have Some Pitfalls

Tags » Bill Me Later, eBillMe, ECommerce Payments, PayPal

SmartMoney's Kelli B. Grant writes about alternative ecommerce payments - Bill Me Later, PayPal, and eBillMe - and identifies "four reasons you may want to think twice before hitting the "checkout" button using one of these services."

December 13, 2007

Credit Card Alternatives Beyond the Tipping Point?

Tags » Bill Me Later, ECommerce Payments, Google Checkout, PayPal

In an article titled 'E-Commerce Credit Card Alternatives Soaring In Popularity', Evan Schuman writes that "some of the largest E-Commerce chains have suddenly started to embrace non-traditional payment methods, with one analyst firm finding a startling 267 percent increase in such acceptance in February, when compared with the identical survey done in mid-October."

Meanwhile, HitWise looks at the growth in traffic associated with Bill Me Later. HitWise reports that Bill Me Later's traffic is up 271% from last year while PayPal's traffic is down 1% and Google Checkout is down 34%

PayPal Adds Four Industry Veterans to Executive Team

Tags » PayPal

PayPal has announced that it has hired four top industry veterans "to help drive the company’s continued global growth. The four new members of PayPal’s executive leadership team are Jack Stephenson, senior vice president of strategy and new ventures; Mary Anne Gillespie, vice president of sales; Barry Herstein, chief marketing officer; and Robert Mansell, vice president of product development."   » Continue Reading

December 07, 2007

Martha Stewart Loves PayPal

Tags » ECommerce Payments, PayPal

From a syndicated Martha Stewart column in this morning's Boston Globe: "PayPal is perhaps the most secure option, especially if you're buying from individuals or smaller businesses. To use this service, you pay PayPal, which in turn pays the merchant for you. This additional layer of protection means there will be little chance of your personal information falling into the wrong hands."

December 05, 2007

Holiday Promotions from PayPal, Bill Me Later and Google Checkout

Tags » Bill Me Later, ECommerce Payments, Google Checkout, PayPal

Mylene Mangalindan reports for the Wall St. Journal on marketing promotions being offered this holiday season to online shoppers by PayPal, Bill Me Later and Google Checkout. "For consumers, the offers represent an increasingly significant variable to consider when trying to play the holiday promotions. Most of the latest promotions involve free shipping, discounts or credits."

December 04, 2007

PayPal's Storefront Widget

Tags » ECommerce Payments, PayPal

PayPal has introduced a new Storefront Widget in beta that "allows casual sellers to embed a virtual storefront into your blog, website, social networking profile page, or just about anywhere that accepts HTML code." Judy Chang writes more about it on the PayPal Blog and Duncan Riley reports on TechCrunch.

November 26, 2007

A Look at PayPal Labs

Tags » PayPal

Speaking of labs, Hugo Olliphant, the head of PayPal Labs, blogs about his groups activities. You'll find PayPal Labs at www.x.com.

Cyber Monday Shopping Tips

Tags » Bill Me Later, ECommerce Payments, Google Checkout, PayPal

Today is Cyber Monday - expected to be the busiest online shopping day of the year. As a reminder, some of the online ecommerce payments companies have special offers setup to save you money doing this year's holiday shopping. These include PayPal's Holiday Shopping site, Bill Me Later's holiday store, and Google Checkout's Holiday Offers.

November 21, 2007

PayPal's Plug-In Now Available

Tags » ECommerce Payments, MasterCard, PayPal

After rampant speculation earlier in the week, late today PayPal officially introduced the "PayPal Plug-In" - describing it as "a free download for your Internet browser that allows you to pay with PayPal anywhere MasterCard is accepted online."   » Continue Reading

Credit Cards Lose Ground to PayPal

Tags » ECommerce Payments, PayPal

In an article titled 'Credit Cards Lose Ground to PayPal', Catherine Holahan writes for Business Week that "PayPal's payment service is likely to show up on a lot of unusual sites this holiday season." She cites a professor who says that "fear of identity theft and payment fraud is driving the adoption of PayPal and Google Checkout in the U.S."

November 20, 2007

PayPal's Holiday Shopping Site

Tags » ECommerce Payments, PayPal

PayPal has launched its holiday shopping site - where "you’ll find a variety of special offers from terrific merchants, including free shipping and other special discounts to make your holidays more affordable." Beginning next Monday, PayPal will be offering 20% cash back (up to $50) when shopping at some merchants.

November 19, 2007

PayPal's Virtual Debit Card

Tags » ECommerce Payments, PayPal

ValleyWag couldn't resist pointing out that all of the buzz about PayPal's virtual debit card was actually just a reprise of the same product PayPal rolled out six years ago! I suspect the folks at PayPal don't view it quite the same way!

eCommerce Retailers Explore New Ways of Being Paid

Tags » Bill Me Later, ECommerce Payments, Google Checkout, PayPal

Bob Tedeschi reports for the New York Times about ecommerce retailers adopting PayPal, Bill Me Later and Google Checkout as online payment options. One retailer quoted says "“So we’re a big supporter of these other payment methods. Somebody has to keep the MasterCards and Visas honest.”

November 16, 2007

Interview with Jack Selby re: PayPal, FreedomPay

Tags » PayPal

Dave Birch from Consult Hyperion interviews Jack Selby about the early days of PayPal where Jack was a senior vice president and his current involvement with FreedomPay. This is a GREAT interview - highly recommended.

November 06, 2007

PayPal's 2007 Holiday Promotions

Tags » ECommerce Payments, PayPal

PayPal has announced its 2007 holiday promotions program offering consumers 20 percent cash-back from PayPal on holiday purchases through select merchants, a daily shopping sweepstakes, and special offers, including free shipping, from PayPal merchants.   » Continue Reading

November 01, 2007

ShopNBC Now Accepts PayPal

Tags » ECommerce Payments, PayPal

ValueVision Media, operator of ShopNBC, has announced that ShopNBC.com has added PayPal as a new payment method for its customers.   » Continue Reading

AirTran Airways Now Accepts PayPal

Tags » ECommerce Payments, PayPal

PayPal continues to expand its acceptance in the airline segment with today's announcement by AirTran Airways that it has teamed up with PayPal "to provide secure, private transactions for customers booking travel via www.airtran.com."   » Continue Reading

October 31, 2007

PayPal's 2007 Holiday Survey

Tags » PayPal

This holiday shopping season, gift cards are hot, but shopping for your spouse is not - according to PayPal's 2007 Holiday Survey conducted in October by Nielsen Customized Research.   » Continue Reading

October 24, 2007

mFoundry Closes $15 Million in Series C Financing

Tags » mFoundry, Mobile Banking, Mobile Payments, PayPal

mFoundry has announced completion of a $15 million Series C round of financing led by Motorola Ventures, the strategic venture capital arm of Motorola, Inc. PayPal, NCR Corporation and a "leading wireless operator" also joined the round along with existing investors.   » Continue Reading

October 23, 2007

Alternative Payments Moving the Needle

Tags » Bill Me Later, ECommerce Payments, Google Checkout, PayPal

We're starting to see some pretty mainstream adoption of alternative payments (i.e., non-bank card-based) - what with PayPal's march through the skies with the airlines, Bill Me Later's very effective use of promotional financing, etc. PayPal recently reported that 44% of its payment volume was coming from its Merchant Services business (i.e., non-auction related).

Yesterday, drugstore.com reported third quarter financial results - and they included the following snippet regarding the value to a merchant of accepting alternative payments:

"...almost 10% of OTC transactions in recent weeks have migrated to alternative payment options since the completion of our roll-out of Bill Me Later, Google Checkout and PayPal."

Here's a real-life example of an ecommerce merchant who didn't fool around trying to decide which alternative payment type to implement - they just implemented all three of the majors!

October 20, 2007

Open Source Software Key to PayPal's Success

Tags » PayPal

PayPal VP of Core Technologies Matthew Mengerink writes for LinuxInsider about PayPal's use of open source software - saying that it's fundamental to dealing with the "two competing demands" of PayPal's business model: "security and innovation."

October 19, 2007

Want to Work in Austin? PayPal's Hiring

Tags » PayPal

PayPal has announced the official grand opening of its new technology center in Austin, Texas. PayPal Data Services, Inc., a wholly-owned subsidiary of PayPal, Inc., is employing technology and engineering professionals who are helping to build PayPal's global payment platform. PayPal plans to hire hundreds of talented local professionals in the next three years, and is now accepting resumes for technical positions.

October 17, 2007

PayPal Third Quarter 2007 Results

Tags » ECommerce Payments, PayPal

eBay reported third quarter 2007 financial results earlier today - saying that "PayPal posted another excellent quarter of Total Payment Volume (TPV) and revenue growth, primarily driven by its Merchant Services business, with acceleration in both."

PayPal net revenues totaled $470 million in Q3-07, a growth rate of 35% over the prior year. PayPal's total payment volume (TPV) was $12.22 billion in Q3-07, up 34% from Q3-06. PayPal Merchant Services contributed $5.38 billion globally to the $12.22 billion in global TPV in Q3-07, representing a year-over-year increase of 61% .

PayPal had 164 million total accounts at the end of Q3-07, a 34% increase from the 122.5 million reported at the end of Q3-06 and almost 11 million from the prior quarter. Of that number of total accounts, 37.5 million were active in the quarter, up 21% from Q3-06.

PayPal reported a transaction revenue rate of 3.67% for the quarter, a transaction expense rate of 1.15% and a transaction loss rate of 0.26%.

October 12, 2007

PayPal Launches Early-Warning System

Tags » ECommerce Payments, PayPal

Ina Steiner writes on AuctionBytes.com about PayPal's new Payment Review process.

October 05, 2007

PayPal Labs

Tags » ECommerce Payments, Facebook, PayPal, Social Finance

PayPal Labs, a new showcase site for some of PayPal's new experimental products, has launched at www.x.com. The first two products featured are PayPal's Facebook application to request money and a new fundraising tool for non-profits launched on MySpace.

October 04, 2007

Yahoo!, eBay, PayPal Protect Consumers Against E-mail Fraud

Tags » ECommerce Payments, PayPal

Yahoo!, eBay and PayPal have announced a collaborative effort to better protect consumers against fraudulent e-mails and the dangerous scams known as phishing attacks. Starting today, eBay and PayPal customers worldwide using Yahoo! Mail will have a safer e-mail experience – they will begin receiving fewer fake e-mails claiming to be sent by eBay and PayPal. Yahoo! Mail is the first Web mail service to block these types of malicious messages for eBay and PayPal through the use of DomainKeys e-mail authentication technology. More commentary on this news by PayPal's CISO, Michael Barrett, over on the PayPal Blog.   » Continue Reading

October 01, 2007

A Look at Alternative Payment Options

Tags » Bill Me Later, eBillMe, ECommerce Payments, PayPal

In an article titled 'Paying without Plastic', Don Davis writes for Internet Retailer about alternative payment options for ecommerce retailers - including PayPal, Bill Me Later, eBillMe, and PaidByCash.

September 30, 2007

The Clash of Banks, PayPal

Tags » Banking Industry, PayPal

In an article titled 'Payments: En Garde! The Clash of Banks, PayPal", Lee Conrad writes for Bank Technology News about PayPal - saying that "industry veterans say they know a rival when they see it."

September 24, 2007

Linux, Open Source Software Pay Off for Paypal

Tags » Bank Technology, PayPal

Phil Hochmuth writes for Network World about PayPal CTO Scott Thompson and his experience leaving the big IBM and Sun iron at Visa and moving to PayPal a couple of years ago where he found thousands of Linux-based, single-rack-unit servers. Thompson now says that there's no other way to do it given "the economic, operational and development advantages of open source and Linux technology."

September 08, 2007

PayPal's Smart Form

Tags » PayPal

Web designer Khoi Vinh writes on his Subtraction blog about PayPal's newly redesigned payment card entry form that's smart about the card brand being used and doesn't require the user to select between Visa, MasterCard, Discover, etc. As he says "there’s no value in asking the user to identify the kind of card they’re using if they’re already entering the card number anyway."

August 29, 2007

A Look at Alternative Payment Services

Tags » Bill Me Later, ECommerce Payments, Google Checkout, Mercator Advisory Group, PayPal

Mercator Advisory Group has published a new report titled "Alternative Payment Services: Moving into Traditional Payment Territory" that offers "an in-depth look at the principle providers of alternative payment services" and "examines the payment modalities supported by these alternative payment services and the consumer demographics they appeal to."   » Continue Reading

August 24, 2007

Observing Trends in the Payments Industry

Tags » Card Payments, Card Reward Programs, Debit Cards, PayPal

PayPal's Dan Schatt (formerly an industry analyst for Celent and thirty days into his new strategy role at PayPal) blogs about his views on three important payment trends: 1) Cash continues to become electrified; 2) Convenience is spurring debit; and, 3) In a saturated market, rewards matter. Dan welcomes comments about his views over on the PayPal Blog.

Midwest Airlines Adds PayPal as Payment Option for Online Ticket Purchases

Tags » ECommerce Payments, PayPal

Midwest Airlines has announced that PayPal is now available as a payment option to those purchasing tickets on the Midwest Airlines Web site.   » Continue Reading

August 23, 2007

PayPal's New Logo

Tags » ECommerce Payments, PayPal

The PayPal Developer Blog reports on PayPal's new logo.

August 21, 2007

A Look at PayPal's Q2 Results

Tags » ECommerce Payments, PayPal

Glenbrook's Russ Jones recently took a deeper look at eBay's 10-Q SEC filing for some more details about the growth of PayPal as reflected in its second quarter results.

August 15, 2007

PayPal Launches The PayPal Blog

Tags » Payments Blogs, PayPal

PayPal recently launched a new blog - The PayPal Blog. PayPal CEO Rajiv Dutta says the new blog is a place "to have a conversation with the millions of customers and partners that use PayPal every day."

August 13, 2007

Amazon Payments from the Seller's Perspective

Tags » Amazon Flexible Payments Service, ECommerce Payments, Google Checkout, PayPal

Ina Steiner takes a look at the recently introduced Amazon's Flexible Payments Service from the standpoint of online sellers - comparing it with PayPal and Google Checkout with respect to how it works for sellers.

August 09, 2007

PayPal's Back to School Survey

Tags » PayPal

PayPal has announced the results of a recent Back-to-School survey conducted by ACNielsen Customized Research. No surprise here - "parents and students continue to disagree over what constitutes a “must-buy” purchase for the coming school year." PayPal's also featuring promotions from some of its "off-eBay" merchants - just in time for back to school shopping.   » Continue Reading

August 08, 2007

A Look Inside PayPal Merchant Services

Tags » ECommerce Payments, Google Checkout, PayPal

A friend sends along a suggestion that payments professionals interested in a look inside PayPal and its merchant services efforts may want to purchase a copy of a Harvard Business School case titled "PayPal Merchant Services".   » Continue Reading

August 05, 2007

Google Checkout vs. PayPal One Year In

Tags » ECommerce Payments, Google Checkout, PayPal

Comparing PayPal with Google Checkout one year after Checkout's launch, AP writer Anick Jesdanun finds Google Checkout much easier to use. The simpler approach of Google Checkout's wallet-based approach versus PayPal's more complex bank account-like functionality explain much of the difference between the two. Jesdanun concludes by saying that "unfortunately, until Checkout is more widely adopted by merchants and begins to let regular accountholders receive money, I must accept PayPal's complexities to fully engage in e-commerce."

August 02, 2007

PayPal Introduces PayPal Pay Later

Tags » Consumer Lending, ECommerce Payments, PayPal

PayPal has announced that it is now "offering consumers more ways to pay online with PayPal Pay Later, a new convenient and secure service that allows merchants to offer promotional financing. Buyers that choose the promotional offer can defer payments for purchases on participating merchant web sites, allowing them to shop now and pay later."   » Continue Reading

August 01, 2007

Paypal International Moves Majority of Assets to Singapore

Tags » PayPal

Ian Kehoe writes for the Irish Business Times that Dublin-based PayPal International "has moved a significant portion of its business to Singapore for accounting and taxation purposes."

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