Headline News - March 18, 2013
On the web:
- March Madness on the Hardwoods, Mobile Madness in the Payments Arena - Portals and Rails
- Capital One Offers $20 Incentive to Try ShopSavvy Mobile Wallet - NetBanker
On the wires:
Welcome to the News View for "Mobile Shopping".
Here, on these archive pages, you'll find all of the articles on Payments News for Mobile Shopping listed in date sequence beginning with the most recent article at the top of the page.
Click here for a complete listing of what's available in the Payments News Archive - organized by both posting date and subject category.
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NCR and PayPal announced an agreement to integrate NCR’s innovative mobile solutions for hospitality and retail with PayPal’s leading digital payment technology. NCR and PayPal will:
NCR’s customer base includes 8 of the 10 fastest-growing Quick Service Restaurants (QSR) and fast casual restaurant chains, 1.2 million retail POS systems and more than 100,000 self-checkout units. PayPal’s global customer base includes 117 million accounts, and has forecasted it will process $10 billion in mobile payment volume in 2012.
Clutch has announced its new platform that unites shopping, loyalty and gifting to deliver the most relevant offers to consumers and the most targeted customers to merchants. Its consumer-facing app "eliminates the need for multiple apps, enabling consumers to manage gift and loyalty cards, daily deals, coupons, offer searches, purchases, shopping comparisons, social gifting and mobile payments all in one place."
Placecast announced the launch of ‘Card-Linked ShopAlerts’, which are mobile offers tied to nearby store locations using geofencing technology that consumers redeem by simply swiping their linked credit or debit card at the store.
“Location-based card-linked offers are the holy-grail of mobile marketing,” says payments industry expert Dickson Chu who has led initiatives at Citibank, PayPal and Living Social. “Placecast is enabling the delivery of an offer to a consumer who is near a store and highly likely to make a purchase. Retailers and brands get closed-loop performance marketing where they can measure the ROI of their mobile campaign where it counts – in the real world.”
Placecast launched Card-Linked ShopAlerts in beta with card issuers this spring. To date, over 550 merchants have delivered card-linked offers using the platform with restaurants emerging as the top-performing category.
Payfone has announced '1 Touch Checkout', a "new mobile commerce checkout solution that connects shoppers’ mobile identities with their payment instruments to enable the easiest, fastest and most secure mobile commerce checkout experience possible." Payfone also announced that CardinalCommerce has joined the Payfone Ecosystem as its channel partner.
A group of the merchants announced that it has formed Merchant Customer Exchange (MCX), a new company dedicated to offering consumers a versatile mobile-commerce experience that will combine the convenience of paying at the register with customizable offers.
“MCX will leverage mobile technology to give consumers a faster and more convenient shopping experience while eliminating unnecessary costs for all stakeholders,” said Mike Cook, corporate vice president and assistant treasurer, Wal-Mart. “The MCX platform will employ secure technology to deliver an efficiency-enhancing mobile solution available to all merchant categories, including retail stores, casual dining, petroleum and e-commerce.”
The initial group of MCX merchants "serve nearly every smartphone-enabled American and account for approximately $1 trillion in annual sales." The MDX website is located at www.mcx.com. The mcx.com domain is registered to First Data.
Tapingo, "a provider of a mobile commerce platform enabling students to use their phone to order and pay for food and goods at merchants on and around college campuses", announced that it has secured its first institutional financing round from Carmel Ventures.
Punchcard announced it is partnering with mobile payment provider Wipit so that business owners can create loyalty and rewards programs for consumers who use cash as their preferred method of payment.
Instead of “checking in,” Punchcard works at the “checkout” giving users rewards for frequenting their favorite businesses and replaces the stacks of individual loyalty cards people have been expected to carry in their wallet and have available at the time of purchase. Punchcard is easy to use: simply shop at any one of the 15 million local retail businesses where Punchcard works, take a photo of your receipt with the Punchcard app to verify your purchase and earn “punches” on a punch card for that business. Rack up the punches and earn free rewards or cash back for being a loyal customer of that business.
Chase has announced that it has invested in GoPago, a provider of a mobile payments service that allows consumers to remotely browse, order, and pay for local goods and services.
“Chase is committed to giving consumers and businesses a great shopping experience, leveraging the latest advances in mobile payment technologies,” said Jack Stephenson, director of mobile, e-commerce and payments at Chase. “GoPago will allow us to create powerful new value propositions for businesses and consumers.”
SpyderLynk, creator of SnapTag, has announced its new Snap-to-Buy technology will be deployed in Glamour’s March issue, and through its Glamour Apothecary “shop-able” Wall.
Snap-to-Buy SnapTags transform the way consumers shop for products they see in print advertisements. It is the first integrated solution that combines social media, print media and mobile allowing consumers to complete a purchase from a single mobile based technology platform. Consumers simply snap or scan the “Buy it Now” SnapTag to purchase an advertised product. Consumers enter their credit card information once, which is then saved in a fully-encrypted ‘mobile wallet’ that can be used to make future “Snap-to-Buy” purchases from their specific mobile device.
In related news, Billing Revolution has rebranded itself to buck and announced it is the mobile payment enabler behind Snap-to-Buy.
ShopSavvy has announced the release of its latest version, ShopSavvy 5, which includes supports one-tap purchasing, enhanced search, improved comparison shopping, and more local deals.
ShopSavvy has expanded its recently introduced one-tap shopping feature to enable in-app purchasing from a wide range of retailer websites, including Walmart.com, Target.com, BestBuy.com and BN.com. With one-tap shopping, ShopSavvy users who scan an item in a store and see a better deal online can purchase it immediately without ever leaving ShopSavvy. All it takes is the one-time entry of payment information in ShopSavvy's convenient mobile wallet.
Several media outlets are reporting on a new mobile checkout technology from Kima Labs called TapBuy Deals. The app stores the buyers card details and shipping information and then uses that data to emulate the checkout process on supported merchant sites. Internet Retailer has a quick overview; TechCrunch has a bit more detail. More details about TapBuy Deals is available on the Kima Labs site.
VeriFone has announced it has acquired Global Bay Mobile Technologies, a provider of mobile retail solutions. Terms of the transaction, which closed effective today, were not disclosed.
“Global Bay’s mobile retail applications complement our vision to deliver rich commerce solutions that open up new opportunities for merchants to engage their customers in deeper, more meaningful ways that will generate increased profitability and shopper loyalty,” said Jennifer Miles, VeriFone executive vice president, North America. “Retailers and consumers can continue to look to VeriFone to provide the most sophisticated and secure commerce experiences.”
More about Global Bay: http://verifone.globalbay.com
Scott Thompson, PayPal President, has posted some thoughts on the PayPal Blog about how he sees PayPal fitting across the whole shopping experience, from demand generation to in-store engagement, payment, and post-purchase loyalty.
We’re rolling out a one-stop shop for merchants to engage their customers directly during every part of the shopping lifecycle – generating demand from consumers through location-based offers, making payments accessible from any device (not just from the mobile phone), and offering more flexibility to customers even after they’ve checked out.
Be sure to check out the video of the consumer experience that is included in the post.
Epicor announced that its Epicor Retail Store Point-of-Sale (POS) offering is now fully mobile-enabled for deployment and use on Apple iPad, iPod, and Windows mobile devices.
"As mobile technology has very swiftly and significantly altered the retail landscape, Epicor has been right there, taking a leadership role to ensure retailers will be fully supported in their mobile initiatives," said Ian Rawlins, vice president, retail product marketing for Epicor. "We've experienced an incredible amount of interest from more than 30 retailers who are anxious to mobilize their Epicor Retail deployments -- in particular to iPad and iPod devices. We're having conversations with a great number of retailers -- such as JC Penney, Quiksilver and Gordmans -- who are anxious to leverage the power and performance of these new devices to drive transaction efficiencies, improve operational visibility and customer engagement."
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Over on our sister blog, Payments Views, Glenbrook's Russ Jones takes a look at purchase friction in mobile commerce and wonders if the industry's fascination with mobile coupling isn't missing the point.
In practice, sellers will use any number of tactics to group buyers with different price sensitivities into different categories. Many of these tactics are based on adding friction to the buying process in order to distinguish the price sensitive customer (who will endure the inconvenience to get the better price) from the non-price sensitive customer (who values convenience).
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shopkick has announced that, with Citi sponsorship, it will install its small shopkick Signal box for FREE at the first 1,000 selected stores to enable its beneficial walk-in rewards program.
"Our work with shopkick demonstrates one of the ways we are working to drive growth for our clients and for our company," said Christopher Kay, Head of Ventures, Citi Ventures. "We invest in cutting-edge companies and work with them to deliver new experiences for clients designed around their increasingly digital and mobile lives. shopkick is the leading mobile shopping app and drives measurable foot traffic to its retail partners. We're happy to help make that shopper engagement and customer retention available to smaller businesses."
Citi, through its Citi Ventures unit, is an early investor in shopkick.
Adyen has announced the availability of a new single-click mobile payment pages solution for iPhone and Android. "The outsourced solution gives application developers the ability to implement an alternative payment solution to itunes that also accepts credit cards, PayPal and a range of other payment methods within mobile applications and mobile websites."
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NuWallet announced it "has solved the most annoying obstacle for online shoppers using their mobile phone for purchases."
"NuWallet has developed an application that cuts the mobile checkout process from minutes to just a few seconds by auto-populating all of the user's billing information to securely complete a transaction," said George Hendrix, President and CEO of NuWallet. The NuWallet app also eliminates the potential of billing input errors, which not only frustrates the customer, but also increases the likelihood of shopper abandonment resulting in lost revenue for merchants.
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Tabbedout - a new way to open, manage and pay a restaurant tab with a mobile phone - announced it is now fully integrated with POS technology provider MICROS Systems.
“Tabbedout’s approach marks a radical shift in the mobile payment landscape,” said Michael L. Russo, Chief Technology Officer, MICROS. “We partnered with Tabbedout as the integrated solution to provide our merchants with the peace of mind of security encryption on the back end, coupled with the marketing capabilities and social media integration on the front end.”In related news, Tabbedout also announced that is has completed a $5.75M Series A funding round.
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First Data has announced a mobile vouchers (mVoucher) capability for merchants looking to "extend their brand and commerce services to their ever-more-mobile customers."
Sometimes referred to as coupons, mVouchers store a prepaid value funded by the merchant or consumer product goods company. Mobile vouchers can be delivered as coupons, loyalty rewards, promotional rewards, contest rewards or general marketing initiatives. The virtual offer can then be used for redemption online or in-store through a mobile device as an SMS (short message service) or 2-D barcode, and ultimately through contactless exchange such as Near Field Communication (NFC).First Data mVoucher enables merchants to deliver offers to consumers through e-mail or their mobile device.
Yankee Group has announced a new report that indicates while mobile transaction usage is growing, consumers show little willingness to pay for these services.
The company’s forecasts predict unprecedented growth in mobile transactions worldwide, with the total value of global mobile transactions increasing from $162 billion in 2010 to $984 billion in 2014. However, Yankee Group’s consumer survey results show that less than 10 percent of respondents would be willing to pay extra for mobile transaction services such as mobile banking, mobile coupons and mobile payments.Against this $1 trillion backdrop, "the value of NFC-based transactions will explode from $27 million in 2010 to $40 billion in 2014."
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