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Merchants

Welcome to the News View for "Merchants".

Here, on these archive pages, you'll find all of the articles on Payments News for Merchants listed in date sequence beginning with the most recent article at the top of the page.

Click here for a complete listing of what's available in the Payments News Archive - organized by both posting date and subject category.

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April 16, 2014

Headline News from PaymentsNews.com - April 16, 2014

On the Web:

On the Wires:

Updates from Glenbrook:

April 03, 2014

Headline News from PaymentsNews.com - April 3, 2014

On the Web:

On the Wires:

Updates from Glenbrook:

April 02, 2014

Headline News from PaymentsNews.com - April 2, 2014

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On the Wires:

Updates from Glenbrook:

March 17, 2014

Headline News from PaymentsNews.com - March 17, 2014

On the Web:

On the Wires:

Updates from Glenbrook:

March 06, 2014

Headline News from PaymentsNews.com - March 6, 2014

On the Web:

On the Wires:

Updates from Glenbrook:

March 05, 2014

Headline News from PaymentsNews.com - March 5, 2014

On the Web:

  • Target CIO Resigns Following Massive Data Breach - TechCrunch - "Target Corp.’s Chief Information Officer Beth Jacob is resigning, effective immediately..."
  • Sally Beauty Hit By Credit Card Breach - Krebs on Security - "Nationwide beauty products chain Sally Beauty appears to be the latest victim of a breach targeting their payment systems in stores..."
  • Stripe launches new Checkout - Stripe Blog - "Each site should not have to duplicate the work of device optimization and A/B testing. When you use Checkout, you have a team of Stripe engineers and designers continually optimizing your payment interface."
  • EBay CEO Reiterates Company Stronger With PayPal - Wall St. Journal - "EBay helps PayPal grow faster by creating a flywheel effect because PayPal is the primary and, in some cases, exclusive way to pay on eBay."
  • HCE: We're not in Kansas anymore - Mobile Payments Today (Cherian Abraham) - "There is a lot of potential in the closed-loop space with HCE, that retailers are ignoring due to a "scorched earth" approach toward contactless."

On the Wires:

Updates from Glenbrook:

February 03, 2014

Headline News from PaymentsNews.com - February 3, 2014

The second edition of our book "Payments Systems in the U.S." has just been published. It's available in print from Amazon.com and in an ebook version for your iPad.

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On the Wires:

Updates from Glenbrook:

January 29, 2014

Headline News from PaymentsNews.com - January 29, 2014

The second edition of our book "Payments Systems in the U.S." has just been published. It's available in print from Amazon.com and in an ebook version for your iPad.

On the Web:

On the Wires:

Updates from Glenbrook:

January 25, 2014

New Payment Card Compromise Reported at Michaels Stores

Earlier this afternoon, Brian Krebs broke the story on his Krebs on Security blog about a newly discovered pattern of payment card fraud on cards which had been used earlier to pay for purchases at Michaels Stores.

Subsequently, the company itself issued a press release: "Michaels Stores, Inc. (the “Company” or “Michaels”) recently learned of possible fraudulent activity on some U.S. payment cards that had been used at Michaels, suggesting that the Company may have experienced a data security attack."

CEO Chuck Rubin was quoted: “While we have not confirmed a compromise to our systems, we believe it is in the best interest of our customers to alert them to this potential issue so they can take steps to protect themselves, for example, by reviewing their payment card account statements for unauthorized charges.”

January 23, 2014

Neiman Marcus Reports 1.1 MM Payment Cards Potentially Compromised

In a letter to customers on its website, Neiman Marcus President and CEO Karen Katz writes:

It appears that the malware actively attempted to collect or "scrape" payment card data from July 16, 2013 to October 30, 2013. During those months, approximately 1,100,000 customer payment cards could have been potentially visible to the malware. To date, Visa, MasterCard and Discover have notified us that approximately 2,400 unique customer payment cards used at Neiman Marcus and Last Call stores were subsequently used fraudulently.
She continues: "We are notifying ALL customers for whom we have addresses or email who shopped with us between January 2013 and January 2014, and offering one free year of credit monitoring and identity-theft protection."

January 20, 2014

Headline News from PaymentsNews.com - January 20, 2014

Next Glenbrook Payments Boot Camps: Feb 4-5 in Palo Alto, CA; March 18-19 in New York City. Alternatively, you can request a private Payments Workshop held on-site at your location.

On the Web:

On the Wires:

  • McDonald’s Launches McD App for Smartphones Throughout Northern Nevada Area - "McD App utilizes location-based services to provide consumers with deals and offers accessible direct from their mobile device and has the ability to tailor future offers and deals based on a user’s preferences and purchasing behaviors."

Updates from Glenbrook:

December 20, 2013

Headline News from PaymentsNews.com - December 20, 2013

Webinar: Managing Cardholder Data Security Risks in an Evolving Payments Landscape - Be sure to join Glenbrook's Bryan Derman, BakerHoestetler's Craig Hoffman and Mandiant's Marshall Heilman for this webinar on January 15 from 2-3:30 PM Eastern time. Registration is now open.

On the Web:

On the Wires:

Updates from Glenbrook:

November 12, 2013

Headline News from PaymentsNews.com - November 12, 2013

On the web:

On the wires:

Updates from Glenbrook:

  • Looking for consulting help from Glenbrook? Let us know your needs here - and we'll get right back to you!
  • Join Glenbrook's Carol Coye Benson and Scott Loftesness for our Glenbrook Payments Boot Camp on December 10-11th in Palo Alto, California!
  • Glenbrook's Jacqueline Chilton will be speaking social media and payments at the W.net Northern California LINC Networking event being held November 14 at Google.
  • Join our mailing list for updates about Glenbrook events. Follow us on Twitter: @paymentsnews and @paymentsviews

October 03, 2013

Headline News from PaymentsNews.com - October 3, 2013

On Twitter:

On the web:

On the wires:

Updates from Glenbrook:

  • Looking for consulting help from Glenbrook? Let us know your needs here - and we'll get right back to you!
  • Join us for our new series of Glenbrook Payments Boot Camps coming this October - 8th/9th in the San Francisco Bay Area and 23rd/24th in New York City!
  • Glenbrook's Allen Weinberg and Erin McCune will be at Money2020 in Las Vegas October 6-10 - please reach out to them directly to catch up in person or set up a briefing at the conference. Erin will be moderating an Invoicing, Billing & Collections panel with Bill.com CEO Rene Lacerte, Billtrust CEO Flint Lane and Billhighway Chairman Vince Thomas.
  • Glenbrook's Elizabeth McQuerry will be speaking at this year's NACHA Global Payments Forum on October 17-18 in New York City. She'll be speaking on the topic "Mobile Payments, Interoperability & Faster Funds Transfer".
  • Glenbrook's Carol Coye Benson will be speaking at this year's American Bankers Association Annual Convention on October 20-22 in New Orleans. She'll be participating in a panel discussion on The Future of the Payments Industry.
  • Join our mailing list for updates about Glenbrook events. Follow us on Twitter: @paymentsnews and @paymentsviews

August 19, 2013

Headline News from PaymentsNews.com - August 19, 2013

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Updates from Glenbrook:

August 14, 2013

Headline News from PaymentsNews.com - August 14, 2013

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Updates from Glenbrook:

August 08, 2013

Headline News from PaymentsNews.com - August 8, 2013

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Updates from Glenbrook:

July 31, 2013

Headline News from PaymentsNews.com - July 31, 2013

On Twitter

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On the wires:

Updates from Glenbrook:

July 29, 2013

A Look at Starbucks and Mobile Payments

Starbucks logoLast week, on Starbucks' quarterly earnings call, Chief Digital Officer Adam Brotman commented on the company's digital initiatives. He noted that the Starbucks card represents nearly one-third of Starbucks' in-store transactions and 10% of all transactions in US stores are made with mobile phones.

Brotman concluded:

I truly believe that no other retailer ... that’s as far as long as Starbucks in terms of building an end-to-end digital customer experience across a variety of digital touch points both in store and out of store, across channels and now across geographies.

July 24, 2013

Headline News from PaymentsNews.com - July 24, 2013

On the web:

On the wires:

Updates from Glenbrook:

  • We've redesigned our web site - be sure to check out the fresh new look at glenbrook.com!
  • Glenbrook's Payments Boot Camp! - A special summer session of our popular Payments Boot Camp - in Half Moon Bay on August 6th and 7th is ALMOST SOLD OUT! We're also leading a half day course on Data In Payments - August 8th, also in Half Moon Bay. Join Carol, Scott and Russ for lively, interactive sessions - register now!
  • Join our mailing list for updates about Glenbrook events.
  • Follow Glenbrook Partners on LinkedIn! -
  • Follow us on Twitter: @paymentsnews and @paymentsviews

July 22, 2013

Headline News - from PaymentsNews.com - July 22, 2013

On Twitter:

On the web:

On the wires:

Updates from Glenbrook:

July 18, 2013

Dekkers L. Davidson Named CEO of MCX

Mcx logo 140x60pxThe Merchant Customer Exchange (MCX) has announced it has named Dekkers L. Davidson its Chief Executive Officer. Davidson was most recently Managing Director at Barclaycard US. Previously, Davidson led management consultancy Oliver Wyman’s U.S. mobile practice, and he managed investing activity in the mobile sector for Fidelity Ventures.

In announcing Davidson, the MCX Board released a joint statement saying:

“It was imperative for MCX to select a CEO who has a strong passion for the customer, who understands the emerging mobile payments industry, and who also aligns with the key objectives of MCX. In Dekkers, we have found someone uniquely qualified for this role.”
Davidson commented:
“The strength of the customer experience, the breadth of acceptance, and the quality and security of technology the MCX solution will offer provides MCX with a historic opportunity to improve the shopping and paying experience for customers. I’m excited and honored to have the opportunity to lead this initiative for such a prestigious group of merchants. Great things are ahead.”

Headline News from PaymentsNews.com - July 18, 2013

On the web:

On the wires:

Updates from Glenbrook:

July 17, 2013

Bitcoin, Merchant Risk, and the Need for Speed

PaymentsViews logo 140pxIn a new article titled "Bitcoin, Merchant Risk, and the Need for Speed" on our PaymentsViews.com blog, Glenbrook's George Peabody considers how Bitcoin fits into merchant requirements for speed of payment confirmation - by type of merchant.

As a consumer or a merchant accepting a bitcoin transaction, you have a few choices to make regarding transaction confirmation, essentially the time it takes for a quorum of nodes on the network to write the transaction to the block each is currently processing. It all depends on your needs and risk tolerance."

July 12, 2013

Headline News from PaymentsNews.com - July 12, 2013

On the web:

  • A European payments narrative - Tomorrow's Transactions - "In summary, then, the high-level European narrative? It is that disruption is coming, it is coming from the new players, enabled by a friendly regulatory environment, and the vector into the mass market will be retailers."
  • To Sell Stuff Online, Make It Easy to Buy in the Bathroom - Wired - "Thanks to the Apple iPad and other tablets, people are now shopping on the couch, in the bed, and in the kitchen, not to mention the most comfortable of “lean-back” environments: the bathroom."
  • Instant Bitcoin Purchases at Coinbase - Coinbase Blog - "There are only a few seconds between you and more Bitcoin."

On the wires:

Upcoming from Glenbrook:

  • Summer Camp! - A special summer session of our popular Payments Boot Camp - in Half Moon Bay on August 6th and 7th... Also, an optional half day course on Data In Payments - August 8th, also in Half Moon Bay. Join Carol, Scott and Russ for lively, interactive sessions - register now!
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July 11, 2013

Headline News from PaymentsNews.com - July 11, 2013

On the web:

On the wires:

  • Coming Soon!

Upcoming from Glenbrook:

  • Summer Camp! - A special summer session of our popular Payments Boot Camp - in Half Moon Bay on August 6th and 7th... Also, an optional half day course on Data In Payments - August 8th, also in Half Moon Bay. Join Carol, Scott and Russ for lively, interactive sessions - register now!
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July 09, 2013

Headline News from PaymentsNews.com - July 9, 2013

On the web:

On the wires:

Upcoming from Glenbrook:

  • Summer Camp! - A special summer session of our popular Payments Boot Camp - in Half Moon Bay on August 6th and 7th... Also, an optional half day course on Data In Payments - August 8th, also in Half Moon Bay. Join Carol, Scott and Russ for lively, interactive sessions - register now!
  • Follow Glenbrook Partners on LinkedIn! -

June 20, 2013

Headline News from PaymentsNews.com - June 20, 2013

On the web:

On the wires:

Upcoming from Glenbrook:

  • Summer Camp! - A special summer session of our popular Payments Boot Camp - in Half Moon Bay on August 6th and 7th... Also, an optional half day course on Data In Payments - August 8th, also in Half Moon Bay. Join Carol, Scott and Russ for lively, interactive sessions - register now!
  • Follow Glenbrook Partners on LinkedIn! -

June 14, 2013

PayPal Offers Incentives for Merchants to Install Tablet POS

PayPal logo 140x60pxPayPal has provided more details of a new incentive program for its Cash for Registers program announced last month. Here are some of the details:

Starting on July 10th, 2013, PayPal is waiving transaction fees for up to $20,000 worth of transactions each month through January 31st, 2014 for a qualified small business owner who upgrades to a modern point-of-sale system by choosing either PayPal Here™ or one of our pre-integrated partners: ShopKeep POS or Vend.

Merchants who want to participate need to apply for PayPal Here, be approved and then submit proof of purchase of a minimum of $450 in eligible hardware. Once their submission is approved, the offer will apply to swiped credit card, debit card and PayPal payments processed by PayPal through PayPal Here, ShopKeep POS or Vend.

Looking ahead, PayPal said its planning to add more partners - both acquirers and POS vendors - to the Cash for Registers program.

June 10, 2013

Headline News from PaymentsNews.com - June 10, 2013

On the web:

On the wires:

SEC Filings:

Upcoming from Glenbrook:

  • Summer Camp! - A special summer session of our popular Payments Boot Camp - in Half Moon Bay on August 6th and 7th... Also, an optional half day course on Data In Payments - August 8th, also in Half Moon Bay. Join Carol, Scott and Russ for lively, interactive sessions - register now!
  • Follow Glenbrook Partners on LinkedIn! -

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