In an article titled "When Worlds Collide" penned from the NACHA Payments 2010 conference in Seattle, Glenbrook's Jay DeWitt writes on PaymentsViews.com about when the traditional world of banking collides with the worlds of entrepreneurs - and how different approaches emerge.

Jay's commentary was triggered by listening to a couple of today's conference presentations - one about consumer interest in P2P payments and the other by Jack Dorsey from Square.

Fiserv has announced new research about "the nine characteristics that are the hallmarks of a successful new payments product."

According to Fiserv, "George Warfel, consulting director, Global Payment Solutions, Fiserv, formulated these nine principles based on time-tested learning and observations across a range of payments products. Adding to the development were focus group-based insights gleaned from banks and bank customers concerning the latest innovations in payment systems (including mobile and web-site based payments)." READ MORE »

MasterCard has announced the launch of MasterCard Labs - calling it "a new global Research & Development arm dedicated to bringing innovative payment solutions to market with greater speed than ever before." Garry Lyons has been named Group Executive, Research & Development and will oversee MasterCard Labs. MasterCard has published a short video about MasterCard Labs. READ MORE »

Our good friend and payments-saavy attorney Broox Peterson has written a short piece titled "Protecting Your Intellectual Property From Your Strategic Alliance Partner" .

From Broox's introduction: "There are intellectual property tensions that exist in every alliance relationship that you must address even before contract negotiations in order to avoid nasty surprises later. Every business has intellectual property of some sort - patents, patentable inventions, copyrights, or at least trade secret know-how or information. Unless your intent is to contribute your intellectual property to a joint venture or alliance partner, you need to take special care to keep ownership of your intellectual property employed during execution of the objectives of the alliance in your hands, exclusively."

On his Bankervision blog, James Gardner writes about his opinion that "so many senior people in banks start to take the discipline of innovation seriously." He goes on: "I am beginning to wonder if the day when disruption can only come from outside are almost over."

Currency Marketing's blog has a post today with an edited podcast of a recent keynote speech by ING Direct USA CEO Arkadi Kuhlman to the CUES Experience conference held in mid-May. Kuhlman's speech begins about 10 minutes into the podcast. Highly recommended listening!

As a reminder, there's a great Harvard Business School case on ING Direct written by James L. Heskett that's well worth reading. See this earlier Payments News post for details.

James Gardner, head of Innovation and Research at Lloyds TSB in London, blogs about a new book he's writing titled "Innovation and the Future Proof Bank". He says "the end result will be a book that senior managers can use to help them establish an innovation function."

Gardner is looking for input from active practitioners - specifically "case studies around innovation processes, specific results of that process, people and leadership, governance or anything else that might be useful guidance to anyone starting their innovation journey." He's also looking for stories of things that went wrong. I'm sure he'd welcome hearing from you. Contact him via email - at the address listed at the bottom of his post. (Yesterday, I was reading a great new book about Pixar - and loved this quote from Joseph Schumpeter: "Successful innovation is a feat not of intellect, but of will." Oh so true!)

Glenbrook's Allen Weinberg and Jim Salters are in Las Vegas (tough duty!) attending this week's Payments 2008 conference hosted by NACHA. Allen filed his first report last night and Jim just filed his first report from the conference on yesterday's general session and the keynote by Peter Raskind, CEO of National City. If you're attending Payments 2008, be sure to "say hi" to Allen and Jim!

Accenture has announced that it has opened a new facility at its research and development technology lab in Sophia Antipolis, France, dedicated to innovation in the rapidly growing global payments industry. The facility, called the Accenture Payments Innovation Showcase, focuses on original research and development in all facets of the payments business, including mobile communications and other point-of-sale technology, bank-to-corporate connectivity, processing, process models, biometrics, regulation such as the Single Euro Payments Area (SEPA) initiative, and security. READ MORE »

Glenbrook's Allen Weinberg and Jim Salters are attending this week's Payments 2008 conference in Las Vegas. Here's Allen's first report from today's sessions commenting primarily about banks (or, rather non-banks) and innovation.

Celent has published a new report titled 'Disruption in the Payments World' saying that 'the current euphoric era for many issuers will be disrupted and quite possibly eliminated over the next three years.' Why? Celent's reasons include a forecast that interchange rates will begin to decline, that a large payments company will launch an alternative network to MasterCard and Visa, and that credit card issuers will need to diversify their payments mix by adding decoupled debit payment options. READ MORE »

In an article titled 'Innovation: The Growth Accelerator' in the latest issue of BAI Banking Strategies, McKinsey's Zubin Taraporevala and Marla M. Capozzi explore innovation in retail banking - saying that the banking industry is "ripe for innovation" and noting that "the vast majority of industry breakthroughs have come from attackers, not incumbents." They share results from a survey of 300 financial services executives that identified three major challenges inhibiting innovation - in particular, "limited use of customer insights and external idea networks" - along with six characteristics and capabilities of high-performing innovators.

This morning's panel titled 'Omelettes and Eggs: Innovation' at the Digital Money Forum explored the extremes of the issues of innovation in payments.

Perhaps the most basic question asked from the audience was 'why does innovation matter?' "Because it does" wasn't exactly the collective answer from the panel - but the question got to the point that it's not often that technology itself drives innovation. (Opening new markets is, to me, perhaps the best answer).

A venture investor asked the panel where theyd' put their own money to work. Among the answers from the panel: prepaid and mobile, opportunities that might emerge from new real-time 'instant' payments (e.g. FPS in the UK), innovations that truly address user (as opposed to merchant) needs and can demostrate user adoption, and a prepaid solution that truly addresses the needs of minors.

James Gardner, Head of Innovation and Research at a major UK bank, writes a great blog called BankerWatch. In one of his recent posts titled "A New Kind of Event Please," he laments the events that vendors try to stage to interest bankers in "hot issues" and, more likely, the vendors latest products.

Instead of those kinds of events, Gardner says he's looking for more interesting and thought provoking stuff such as: "I'd like an event that would tell me how to run a bank in the cloud."

Jeff Bezos, CEO of Amazon.com, spoke at Paul Graham's Startup School 2008 conference at Stanford over the weekend. Bezos spent his talk focused on "the cloud" - what Amazon's doing with web services (AWS). All you have to do is to look at the first slide in his talk to see how "the cloud" is becoming an important business.

FTVentures has announced the closing of its third and largest fund to date, FTV III, at $512 million. According to the firm, 'FTVentures will continue its strategy of investing in software and business services companies that derive value from the firm’s unmatched Global Partner Network, which includes the world’s leading financial institutions. Founded in 1998, FTVentures has over $1 billion in committed capital and has offices in San Francisco and New York.' READ MORE »

Last Thursday, in a post titled 'Innovation in Payments - A Survey of Experts', I mentioned a survey of global payments 'experts' conducted by our good friend John Chaplin on questions about the innovation in payments. If you'd like a copy of John's survey findings, please email me and I'll get a copy out to you.

During March, a good friend of mine, John Chaplin, conducted a survey of global payments 'experts' (myself included) on the question of innovation in payments. Chris Skinner, another of the participating experts, does a great job outlining the findings from John's survey in this blog post. If you'd like a copy of the survey findings, email me or Chris and we'll be happy to send along a copy.