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Welcome to the News View for "Glenbrook".

Here, on these archive pages, you'll find all of the articles on Payments News for Glenbrook listed in date sequence beginning with the most recent article at the top of the page.

Click here for a complete listing of what's available in the Payments News Archive - organized by both posting date and subject category.

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October 15, 2013

Musings on Money2020

PaymentsViews logo 140pxIn a post titled "Money2020: Impressions & Observations" over on our sister site, Glenbrook's Erin McCune shares her thoughts and insights from last week's Money2020 conference in Las Vegas - and she places a bet on "real-time, good funds push payments" in the US within five years.

September 23, 2013

A Look at Brazil’s New Payments Law: Boldly Going Where Few Have Dared to Go Before?

PaymentsViews logo 140pxIn a new article, Glenbrook's Elizabeth McQuerry takes a look at Brazil's new payments law. She writes:

Going forward, Brazil has defined its mobile payments environment and placed parameters around participation as well as what is required of those participants. Yet the legislation extends beyond the mobile payment arena into the larger payments space in also creating a new category of payment institutions. Both mobile payment providers as well as other payment services providers may elect to become payments institutions.
Be sure to read the full article - titled "Brazil’s New Payments Law: Boldly Going Where Few Have Dared to Go Before?" - and add your comments and questions!

August 18, 2013

Aggregation and Aggravation - Micropayments 2013

PaymentsViews logo 140pxOver on our blog in a post titled Aggregation and Aggravation - Micropayments 2013, Glenbrook's Russ Jones laments the lack of a solution to micropayments - saying it's a problem that's never been solved.

Why do micropayments endure as such a challenge in payments? The problem has been the same for many years – the challenge of absorbing fixed payments costs on a small value item. In interchange terms (1.9% plus $0.10), it’s not the 1.9% that’s the problem, its the $0.10.

Russ concludes by noting that "Twenty years into the Internet revolution, the micropayment challenge remains very real for sellers that are dealing in low-cost goods and services. The challenge (or perhaps the opportunity?) will likely increase as more and more of the economy shifts from physical goods to digital goods."

August 16, 2013

Last call for the Bitcoin Survey

GP Logo Horizontal 140pxLet us know what you think. Join the hundreds of other payments industry professionals who have responded to the Bitcoin and Payments Survey.

We've all learned that Bitcoin and other virtual currencies have gained plenty of attention from the financial press, the blogosphere, the tech press, national media, and a long list of entrepreneurs, angel and VC investors. What we haven't learned is what the payments industry itself thinks. That's what the survey is about. It will take just 5 or 10 minutes.

By way of thanks, we will also send you our ebook "Bitcoin and math-based virtual currencies, Some initial thoughts..."

If you'd like to learn more about digital currencies, join Glenbrook Partners and the industry's best thinkers to explore the world of payments at ATM, Debit & Prepaid Forum. Payments News readers receive $200 off registration with promo code PN200.

August 12, 2013

Headline News from - August 12, 2013

On the web:

On the wires:

Updates from Glenbrook:

August 07, 2013

Bitcoin's Growth Not With Pains

PaymentsViews logo 140pxOver on, Glenbrook's George Peabody shares his insights from attending last week's Inside Bitcoins conference in New York City in a post titled Bitcoin's Growth Not Without Pains.

As tools for moving money, these math-based mechanisms have much to offer in terms of speed, security, and cost. It will be a balancing act to maintain those advantages while complying with current and potential regulation.

August 02, 2013

Exploring the Concept of Fractional Identity

GP Logo Horizontal 140pxGlenbrook's George Peabody has co-authored an article on the concept of fractional identity that appeared in the Summer 2013 issue of re:ID magazine.

George and co-author Stephen Wilson of Lockstep Consulting propose fractional identity as a lighter weight alternative to the National Strategy for Trusted Identity in Cyberspace (NSTIC).

Supporting the growing demands for stronger authentication and flexible, context-specific exchange of identity attributes, fractional identity takes advantage of existing contractual relationships instead of requiring the shift of liability to a wholly novel intermediary service provider model.

July 25, 2013

The Payment Industry's Take on Bitcoin

GP Logo Horizontal 140pxBitcoin and other virtual currencies have gained plenty of attention from the financial press, the blogosphere, the tech press, and even the media at large. We've read the pros and cons, with predictions of both revolution and disaster. And we've seen how this ferment has attracted multiple angel and VC investors to the scores of startups already working with math-based currencies and especially Bitcoin.

Until now, what we haven't learned is what the payments industry thinks of all this. What do the many participants in payments - from entrepreneurs, bankers, and regulators to the complex mix of entities in between - have to say about the present and future of math-based currencies like Bitcoin. Please help us find out by taking the "Payments and Bitcoin" survey.

With the survey open for just a few days, the response has been great. The survey should take 5 to 10 minutes to complete. The survey is anonymous - but if you want to see the results, leave your email with us at the end of the survey. By way of thanks, we will also send you our new ebook "Bitcoin and math-based virtual currencies, Some initial thoughts...".

We're looking forward to sharing the results soon!

July 23, 2013

An Update on Glenbrook's Payments Education Courses - August 6-8, 2013

GP Logo Horizontal 140pxOur upcoming Payments Boot Camp in Half Moon Bay, California on August 6-7 is nearly full. If you're thinking about attending, please get your registration in quickly - you can register here. Click here to see the course description.

We're also leading a half-day session on August 8, also in Half Moon Bay, focused on Data in Payments - sign up for that session here.

More details on all of our payments education offerings - including our private payments workshops - can be found on our newly re-designed! Glenbrook's Allen Weinberg and Russ Jones are just back from a week in Shanghai leading one of our private workshops - we travel the world to serve payments professionals!

July 22, 2013

The Payments and Bitcoin Survey

PaymentsViews logo 140pxOn our blog, Glenbrook's George Peabody announces a new Payments and Bitcoin Survey he's conducting. He writes:

Until now, what we haven’t learned is what the payments industry thinks of all this. What do the many participants in payments – from entrepreneurs, bankers, and regulators to the complex mix of entities in between – have to say about the present and future of math-based currencies like Bitcoin.
Please join us by taking the survey here!

July 17, 2013

Bitcoin, Merchant Risk, and the Need for Speed

PaymentsViews logo 140pxIn a new article titled "Bitcoin, Merchant Risk, and the Need for Speed" on our blog, Glenbrook's George Peabody considers how Bitcoin fits into merchant requirements for speed of payment confirmation - by type of merchant.

As a consumer or a merchant accepting a bitcoin transaction, you have a few choices to make regarding transaction confirmation, essentially the time it takes for a quorum of nodes on the network to write the transaction to the block each is currently processing. It all depends on your needs and risk tolerance."

July 16, 2013

Mobile Payments Are Taking Off - On a Long Runway

PaymentsViews logo 140pxOver on our blog, Glenbrook's George Peabody takes a look at mobile payments - vamping off a recent Reuters blog post by Felix Simon. Noting that it is less about payment and more about commerce, he lists four key elements he thinks are required to really bring mobile commerce to life.

June 16, 2013

Bitcoin, the Two-and-a-Half Party Model, and New Payment Rails

PaymentsViews logo 140pxLast week, Glenbrook's George Peabody took a look at Bitcoin as a store of value in his article "Considering Bitcoin’s Role in Value Transfer".

In a new article just published on - "Bitcoin, the Two-and-a-Half Party Model, and New Payment Rails" - George looks at the potential for Bitcoin and other math-based currencies to become a new set of payment rails - with their promise of a simpler cash-like push payment.

George welcomes your comments - either via email to him: [email protected] or by posting a comment on the article's page on

Note: The potential implications of Bitcoin and math-based currencies on payments are among the topics we'll be covering in more depth at our Glenbrook Payments Summer Boot Camp coming up on August 6-7 in Half Moon Bay.

June 12, 2013

Headline News from - June 12, 2013

On the web:

On the wires:

Upcoming from Glenbrook:

  • Summer Camp! - A special summer session of our popular Payments Boot Camp - in Half Moon Bay on August 6th and 7th... Also, an optional half day course on Data In Payments - August 8th, also in Half Moon Bay. Join Carol, Scott and Russ for lively, interactive sessions - register now!
  • Follow Glenbrook Partners on LinkedIn! -

June 11, 2013

The Future of B2B Payments - And How We Get There

PaymentsViews logo 140pxIn a post titled "The Future of B2B Payments – And Suggestions on How We Might Get There", Glenbrook's Erin McCune writes from London about a vision for the future of business payments that she's sharing today at Experian‘s Payments Strategy Conference 2013 - along with six suggestions on how we might get to fulfilling that vision.

June 09, 2013

Considering Bitcoin's Role in Value Transfer

PaymentsViews logo 140pxOver on, Glenbrook's George Peabody has a new post titled "Considering Bitcoin's Role in Value Transfer". George begins:

While the Bitcoin currency has strong commodity-like characteristics—gold does come to mind—it is the potential of Bitcoin in value transfer of all kinds and payments in particular that has caught our imagination.
For more Bitcoin, check out the new Bitcoin category we recently added here on

June 03, 2013

A History Lesson for Advancing Interoperability in Mobile Money

CGAP 140pxOn the CGAP Blog Kabir Kumar writes:

CGAP commissioned Carol Benson and Scott Loftesness of Glenbrook Partners to glean lessons from more developed payments markets, like the United States and Japan, that could be relevant for interoperability questions in global branchless banking markets.
In the report, Interoperability in Electronic Payments, Benson and Loftesness looked at select and noteworthy historical examples to see if they proved or disproved the hypotheses. They paint a picture of how conditions developed over time based in part on their own first hand experiences, which makes the report full of interesting insights.

May 24, 2013

Mobile Payments In Brazil: The Bill from Ipanema

PaymentsViews logo 140pxOver on, Glenbrook's Elizabeth McQuerry writes about her recent visit to Brazil in her post "The Bill from Ipanema: A Foundation for Brazilian Mobile Payments".

I’m just back from a trip to Brazil and while I was there, the government introduced long-awaited legislation on mobile payments. This is an important task as Brazil now has 265 million mobile subscribers – more than 1 per inhabitant. Needless to say, the machinations of politics kicked off immediately and there will undoubtedly be many amendments before the bills passes through Congress. Nevertheless, the core legislation presented by the government is worth noting.
If you're interested in mobile payments, be sure to check out Elizabeth's post!

May 20, 2013

Join Us for Glenbrook Summer Camp in Half Moon Bay!

GP Logo Horizontal 140pxGlenbrook is opening a special session of our popular Glenbrook Payments Boot Camp this summer on Tuesday and Wednesday, August 6th and 7th. This is the Glenbrook workshop that has welcomed over 6,000 attendees in the past five years. It provides an intensive, two-day “deep dive” into payments systems in the U.S. – and a unique cross-payments system view.

We'll also be doing a reprise of our very successful workshop on Data in Payments on Thursday, August 8th (half day). In this workshop, we take a close look at what payments data exists, how it is transported and used – and what might happen in the future.

Morning Pier - Princeton Harbor - 2012Both sessions will be led by Glenbrook's Carol Coye Benson, Russ Jones, and Scott Loftesness. The workshops will be held in beautiful Half Moon Bay, California - right on the Pacific Ocean, but only 21 miles from San Francisco airport! Discounts are available for multiple attendees and some Glenbrook clients. Register now to reserve your seat - and let us know if you have any questions.

We're looking forward to seeing you later this summer in Half Moon Bay for one of these two Summer Camp sessions.

May 17, 2013

Headline News - May 17, 2013

On Twitter:

On the web:

On the wires:

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated.

May 14, 2013

Live Blogging Finovate Spring 2013 San Francisco

PaymentsViews logo 140pxGlenbrook's Erin McCune is attending the Finovate Spring 2013 conference being held today and tomorrow in San Francisco. She's live blogging from the conference on and also actively tweeting her comments on Twitter.

May 10, 2013

ATM Cash-outs, Security, and the Coming Authentication Battles

GP Logo Horizontal 140pxOver on, Glenbrook's George Peabody examines the recent attacks on two prepaid card processors which led to $45 million of cash being withdrawn from ATMs around the world over a very short period of time.

May 03, 2013

Glenbrook's Scott Loftesness at Experian's Vision 2013 Conference

GP Logo Horizontal 140pxGlenbrook's Scott Loftesness will speaking on Monday, May 6, at Experian's Vision 2013 Conference in Carlsbad, California.

Scott will be helping to moderate a panel titled "Wallet Wars — Payments beyond 2013" that will be discussing the impact of mobile on payment business models and profitability for financial institutions, wireless providers and emerging players.

Speakers include Cherian Abraham (Experian), Pete Donat (First Data), Paul Moreton (Capital One), Ken Moy (MasterCard) and Chris Gardner (Paydiant).

April 30, 2013

Last Chance to Register - Glenbrook's Innovation in Payments - May 9

GP Logo Horizontal 140pxOn May 9th in Palo Alto, Glenbrook's Carol Coye Benson and Russ Jones will be teaching our Innovation in Payments - Big Data and Faster Payments workshop.

This workshop will cover the following topics:

  • Bitcoin
  • Big Data in Payments
  • Immediate Funds Transfer

Registration for this innovation workshop is closing in the next few days - so it's now your last chance to register. Registration is $995: Glenbrook payments workshop alumni use code GBALPE for a 20% discount. Register here.

Glenbrook's Payments Boot Camp next week in Palo Alto is already fully sold out - but registration is open for courses in October in both New York City and the San Francisco Bay Area.

April 26, 2013

What's a Bank To Do? - EMV, Authentication and Bank Disintermediation

PaymentsViews logo 140pxOver on our Payments Views, Glenbrook's George Peabody shares his observations about the confluence of EMV chip card migration, mobile devices and authentication in the US market.

While EMV injects dynamic data into the payment message (as well as clear text PANs), it is an otherwise mostly static, single purpose platform. Compare that to the mobile device, which combines static data (SIM serial number, etc.) with recognizable configuration profiles for device fingerprinting, context-specific dynamic data such as location plus application-specific PIN or biometric entry. And that all happens before the payment transaction takes place.

April 23, 2013

Glenbrook's Jacqueline Chilton at CARTES Americas Conference

GP Logo Horizontal 140pxThe Cartes Americas 2013 Secure Connections Conference is underway this week in Las Vegas. Glenbrook's Jacqueline Chilton is attending - be sure to reach out to her if you're there - follow her on Twitter @jaxcan.

Lots of tweets are coming today on Twitter from the conference - you can follow along by searching for the hashtag #cartesusa and by following @_cartes.

Q. Is Your Organization Facing a Payments Inflection Point?

PaymentsViews logo 140pxGlenbrook's Erin McCune writes on

Glenbrook is kicking off a new payments organization optimization project for a biller client. Each time we do one of these projects, our client – with some embarrassment – admits that they think they are the only ones facing payments challenges. Nothing could be further from the truth! In fact, the smooth-running, optimized payments organization is the exception: even the most established, big-brand companies have payments challenges.
Read more from Erin about how inevitable inflection points force re-examinations of the payments processes in almost every business - and what to do about them. Follow Erin on Twitter @erinmccune

April 22, 2013

Glenbrook at NACHA's Payments 2013 Conference in San Diego

NACHA logo 140pxNACHA's Payments 2013 Conference is underway this week in San Diego. Glenbrook's Erin McCune, Elizabeth McQuerry and George Peabody are attending - be sure to reach out to them if you're also attending Payments 2013!

Lots of tweets are coming today on Twitter from Payments 2013 attendees - you can follow along by searching for the hashtag #payments2013 and by following @NACHA_Payments.

April 19, 2013

How Do You Organize Your Payments Team?

GP Logo Horizontal 140pxGlenbrook's Jacqueline Chilton is conducting the third annual Glenbrook payments organization survey to learn how companies’ internal organizational structures are evolving to manage the ever-increasing complexity of payments:

We are eager to learn how your company manages payments, and how your payments organization is changing – whether you are a biller, eCommerce merchant, or retailer; whether you sell to consumers or businesses (or both).

And we’re also interested in learning how the payments function is managed within payment providers of all kinds. We want to understand the inter-relationship between finance and the payments function, and also how the balance between payments and risk management varies from company to company.

Please visit to participate.

April 10, 2013

Glenbrook's Innovation in Payments Workshop - May 9, Palo Alto, CA

GP Logo Horizontal 140pxTwo of the hottest topics in global payments today - "big data" and "faster money" - are the focus of Glenbrook's upcoming May 9th workshop on Innovation in Payments. The full agenda for this day focused on innovation has just been published.

This workshop will be taught by Glenbrook's Russ Jones and Carol Coye Benson and will be held on May 9th, 2013 in Palo Alto, California. Registration is now open.

Note: This workshop is not for beginners! Attendance is restricted to alumni of Glenbrook’s Payments Boot Camps and Private Workshops, or to those who feel they have enough industry experience to be qualified!

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