Welcome to the News View for "Glenbrook".
Here, on these archive pages, you'll find all of the articles on Payments News for Glenbrook listed in date sequence beginning with the most recent article at the top of the page.
Click here for a complete listing of what's available in the Payments News Archive - organized by both posting date and subject category.
Over on Payments Views, Glenbrook's Carol Coye Benson weighs in on the state of the U.S. payments industry in 2012. Carol's post thematically looks at the landscape, the key competitive battles, the key innovations, the notable failures, and the untapped opportunities. Here's a hint at what she finds -- "Chaos, fragmentation, value chain disruption, and lots of innovation". Have a look.
Over on Payments Views, Glenbrook's Elizabeth McQuerry has posted her analysis of the recent Atlanta Fed symposium the approaching February 7, 2013 deadline for compliance with the new Section 1073 rules of the Dodd-Frank Act.
While all the industry providers at the conference asserted that they will be “ready” (many noting that any code changes must be completed by the end of October before the year-end freezes), there was much discussion about degrees of compliance. “Degrees of compliance” is an interesting concept in payments, where often, decision engines generally make yes-no decisions.
Glenbrook Partners has announced that Elizabeth McQuerry has joined the firm as a Senior Director. As a respected thought leader on global payments, she strengthens Glenbrook's strategy practice with additional cross-border payments expertise. In particular, Elizabeth has experience in understanding core payments systems around the world, and has worked with central banks, large and small financial institutions, and payments services providers that are working to improve payments systems within countries.
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Glenbrook's Carol Coye Benson is disappointed at the lack of banking industry support for moving to same day ACH. According to Carol, she files this kind of banker thinking in her “don’t worry about online music, CD’s work just fine” folder.
Read Carol's full commentary on this issue over on our PaymentsViews.com sister site.
Glenbrook’s 2012 Fall Payments Boot Camps in New York and the San Francisco Bay Area are open for registration. Payments Boot Camps are being offered October 2-3 in Santa Clara, CA, October 24-25 in New York City, and December 4-5 in Santa Clara, CA.
Our popular Payments Boot Camp is a two day “deep dive” into the world of payments. Day One covers the basics: how payments systems work; the core systems (value chains, providers, and economic models); perspectives of key users and providers in the systems; and “What We’re Watching” – key trends and drivers of change. Day Two covers Emerging Payments, with new and updated content on Mobile Wallets (POS, cloud, P2P, NFC and more!) and Global Payments.Agendas, testimonials, and logistics information is available on the Glenbrook Payments Essentials website.
There were a number of interesting reactions to yesterday's Passbook announcement from Apple. Glenbrook's own Scott Loftesness posted his take on the announcement over on Payments News. Jim Bruene, the creator of Finovate, took a look at Apple's new mobile wallet and wondered if Passbook is friend or foe of the banking industry?
Glenbrook's "Payments Systems in the U.S." is now available in the iTunes Store for iPad readers. Originally published as a paperback
Written by Glenbrook's Carol Coye Benson and Scott Loftesness, this book
Reviewers commented:
Over on Payments Views, Glenbrook's Erin McCune recently blogged about PayPal latest merchants and partners in its push to enter the world of "offline" payments. In addition to reviewing what PayPal said, she also explores what PayPal did not say.
Glenbrook's Erin McCune is fresh off a two-day, marathon blogging experience at Finovate Spring 2012 San Francisco. Her notes, over on Payments Views, highlight the key take aways from the sixty-four startup companies that were on hand to pitch their financial innovation.
Reflecting on her time at NACHA's annual payments conference, Glenbrook's Erin McCune reflects on how both banks and banking vendors struggle with the same set of challenges. Erin laments that in both cases, "products and customer segments are managed in silos defined by old payment approaches that are no longer valid in our digital age."
Glenbrook's Erin McCune is back from NACHA Payments 2012, and the most interesting things she heard and saw had to do with small business banking and payments, a long suffering, underserved segment of the market. Why underserved?
Small businesses are traditionally ill served because the consumer platform is inadequate and treasury management solutions are overkill. They are stuck in the middle, with too few features or way too much complexity. This is ironic given that small businesses are a prized, profitable, customer segment.
Over on Payments Views, Erin wonders if this might be "the dawn of a new era for small biz banking".
Over on Payments Views, our sister blog, Glenbrook's Russ Jones takes a quick look at eBay, Google, and Facebook, comparing what each is doing in the world of online payments. We'll be taking a deep dive into all three -- plus Visa and Square -- at a special Payments 2012 Workshop being held May 15th in Santa Clara, CA. This workshop is designed for Glenbrook Payments Boot Camp Alumni.
Over on Payments Views, Glenbrook's Carol Coye Benson has an interesting post entitled "The NFC Debit Challenge". Carol is just back from an FTC conference on Mobile Payments and observes:
Simply put, the United States is a debit card market. I find that more-or-less affluent payments professionals still have difficulty getting their minds around this – after all, they themselves habitually use credit cards in preference to debit cards. But you can’t argue with the data. And debit issuers, still reeling from the combined impacts of the new overdraft rules and Durbin, simply don’t have any money. Certainly not enough to afford the TSM provisioning charges and wallet “rents” being proposed.
Last payments boot camp of the spring in Palo Alto, two special focus workshops, and a virtual currency report…
Join the Glenbrook team on May 18th to explore “Opportunities in B2B Payments” – what some of us at Glenbrook think is the biggest unrealized opportunity in the industry.
This small-group session is a deep dive into B2B payments, including a focus on the underlying causes for the slow migration from checks and a close look at some innovative approaches in the market. The session is being held in Palo Alto, California from 8AM-3PM. More information, including a detailed agenda, is on our website. Register now!
Glenbrook has published a new research brief on best practices in the payments organizations of eCommerce merchants.
The survey was conducted in response to the many questions we've heard from merchants who are trying to benchmark their organizations against other merchants. One of our specific objectives was to discover how many merchants are combining the Payments and Fraud and Risk Management organizations, and if this has been beneficial.
The brief is based on the results of a survey done earlier this year that examined how eCommerce merchants organize their Payments and Fraud Risk Management (FRM) organizations. The research brief is available at no cost and can be downloaded here.
Over on Payments Views, our sister blog, Glenbrook's Carol Coye Benson reflects back on her recent trip to the Mobile Money Americas conference in Mexico City.
There is a tremendous attitude of optimism here, and what appears to be a shared belief that these systems can, with proper regulatory support, provide real social good – helping in particular unbanked consumers to get access to ways of keeping, saving, and moving money securely.
The full post, Mobile Money in the Americas: Regulation, Infrastructure and Business Models, is available now.
Over on Payments Views, Glenbrook's Erin McCune blogs about the recent PayPal Here announcement, and her take on what it means to Square and the Square Wannabes.
The story here is simplicity. The merchant fee for PayPal Here transactions is 2.7%. Slightly lower than Square, and about the same as Intuit GoPayments. The big differences is access to funds. Just like online merchants, offline merchants are credited sales into their PayPal account in real-time as purchases complete.
Are you ready for an update on the fast-changing payments industry landscape? If so, plan to join us for an in-depth look at the most important trends and players shaping the payments industry in 2012 - an Advanced Payments 2012 Workshop being held on May 15 in Santa Clara, CA. This workshop is specially designed as an update for alumni of our Glenbrook Payments Boot Camp.
Here's what we'll cover:
Spring payments boot camps in New York and Palo Alto, a special B2B strategy workshop, and a new Virtual Currencies Report…
And stay tuned! Next week Glenbrook will announce a special advanced workshop - “Payments 2012” – for Glenbrook Payments Boot Camp alumni only!
Glenbrook has released a new research report on virtual currencies fundamentals.
Our focus is on describing what virtual currencies are, how they work, who uses them, and why. We describe the general characteristics and key attributes of a typical virtual currency program, demonstrating the strategic choices facing online sites as they contemplate whether or not a virtual currency is an attractive addition to their monetization strategy.
The specific currencies covered include Facebook Credits, Microsoft Point, PlaySpan Ultimate Points, Tencent Q Coin, Second Life Linden Dollars, World of Warcraft Gold, various Zynga currencies, and the experimental BitCoin digital currency.
Over on Payments Views, Glenbrook's Scott Loftesness blogs about the new FIS approach to mobile payments:
With much of the card payments industry zigging toward an NFC-based solution securing payment card credentials on mobile handsets, FIS is zagging in a different direction with this new solution – one that doesn’t need to wait for NFC and Secure Element (SE) chips to be embedded in mobile phones.
FIS is the world’s largest global provider of banking and payments technologies, serving 14,000 financial institutions in over 100 countries.
Over on Payments Views, Glenbrook's Jacqueline Chilton summarizes and reacts to the CFPB Final Remittance Rule that has been issued by the Consumer Financial Protection Bureau. "This rule has considerable implications with both intended and potentially unintended consequences."
Registration is open for Glenbrook's Payments Boot Camp February 15th and 16th in Santa Clara, CA and April 10th and 11th in New York. Our constantly-updated material includes a substantial section on all things wallet - NFC, cloud, P2P and more. Come hear Glenbrook explain what's happening, why, and what the future may look like. More dates, agendas, testimonials and information at www.glenbrook.com or contact Glenbrook partner Carol Coye Benson.
Over on Payments Views, Glenbrook's Russ Jones blogs about "Who Knows What In Payments?" and the explores whether or not the targeting of ads and offers can be enhanced with insight from payment transaction data. He also looks at what mobile wallets will know about the consumer's purchase behavior.
Last call! Are you a CNP merchant that's interested in learning how other merchants organize and staff their payments and fraud risk management organizations? There are a few days left to participate in our online survey and we'll share the results!
You can find the survey here: https://www.surveymonkey.com/s/75CQCHX
Over on Payments View, our sister publication, Glenbrook's Russ Jones blogs about his hands-on experience using PayPal Empty Hands at the POS.
I went by the San Carlos Home Depot on the way to the Glenbrook office this morning and used PayPal’s “Empty Hands” to pay for my purchase. The whole thing worked and I left the store with a Home Depot receipt that listed my payment method as “PayPal” instead of “Visa XXXXXXXXXXXX9297″.
Over on Payments Views, our sister site, Glenbrook's Russ Jones blogs about The First Natural Law of Mobile Payments. Here's a hint.
There are lots of different mobile payment domains, lots of different use cases, and lots of different solutions — but if they don’t involve a mobile device to some degree, we certainly can’t call them mobile payments!
Over on Payments Views, our sister site, Glenbrook's Russ Jones blogs about Verizon's $2.00 bill payment convenience fee, and asks whether the whole exercise was crazy... or not.
There are three broad things that most billers care about — presentment method, payment channel, and payment method. Not all billers have the same goals and objectives, but I would argue that all billers frame their ‘funds collection’ strategy along these lines.
Glenbrook has launched a new research effort exploring best practices among merchants about how payments and fraud risk management functions are organized, staffed, and measured.
If you work in the payments or fraud risk management functions for a merchant, please take a few minutes to complete our survey. In exchange for your help, we'll share the results with you!
You can find the survey here: https://www.surveymonkey.com/s/75CQCHX
Thanks for helping us out!
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