CyberSource has announced the results of its latest annual survey of eCommerce fraud finding that "merchants in 2009 were fighting back against fraud, and seeing considerable evidence of success. U.S. and Canadian merchants expect to lose about $3.3 billion to eCommerce fraud this year, down from $4 billion last year. This is the first drop in estimated revenues lost since 2003. The percentage of revenue merchants predict they will lose in 2009, on average, is 1.2%, the lowest estimate in the 11-year history of the survey." READ MORE »

As part of its third quarter earnings announcement earlier today, CyberSource announced that, effective January 1, 2010, its Board of Directors has promoted Michael Walsh to President & Chief Executive Officer of CyberSource. Walsh has been with CyberSource for over ten years and has served as Senior Vice President of Worldwide Sales for the last five years. CyberSource's founder, current Chairman and CEO Bill McKiernan will continue in the role of Executive Chairman.

CyberSource has announced the incorporation of automated account updating services into its Enterprise Payment Security 2.0 solutions. According to the company, "customer billing records tokenized in CyberSource's remote secure storage servers can now be automatically updated with new account information (such as bank card expiration data or replacement card number) via the CyberSource Account Updater Service." READ MORE »

CyberSource has announced that it is working with Debenhams Direct to provide secure processing and management of its online transactions. Debenhams Direct is the eCommerce arm of one of the leading retail groups in the U.K. and Ireland and processes over 2,500 orders on an average day. READ MORE »

CyberSource has announced the availability of its Airline Online Fraud Report, a study of the impact of online fraud on the airline industry. CyberSource commissioned the study in association with Airline Information LLC. It can be downloaded at: http://forms.cybersource.com/forms/airlinefraudpr. READ MORE »

CyberSource has announced that its Authorize.Net small business solution will be releasing a new Advanced Fraud Detection Suite (AFDS) - calling it "a robust, rules-based fraud detection system that allows online merchants to identify and handle suspicious transactions using multiple filters, tools and custom settings." READ MORE »

Glenbrook's Allen Weinberg and Jay DeWitt are participating in this year's Merchant Risk Council e-Commerce Payments and Risk Conference this week in Las Vegas. This is the seventh year for the conference and it's completely sold out.

On our new PaymentsViews.com web site, Allen has posted his highlights from today's morning and afternoon Platinum Day sessions. Today's topics included the CyberSource 2008 Fraud Survey findings and PIN-debit for eCommerce.

Jay will be leading a panel discussion on Thursday on "Payments as Business Strategy" - highlighting how payments management is an important part of any eCommerce Merchant's overall strategy, both in keeping expenses in line but also, and, even more importantly, contributing to top line merchant revenues.

Stay tuned for more updates here by Allen and Jay from this important annual conference for eCommerce merchants.

CyberSource has announced the appointment of Carl F. Pascarella to the CyberSource Board of Directors, effective March 5, 2009. According to the company, "Mr. Pascarella brings more than 22 years of industry experience to the Board, including serving as President and Chief Executive Officer of Visa U.S.A., Inc. from 1993 to 2005." READ MORE »

International eCommerce can be a risky undertaking for U.S. and Canadian merchants, according to new data from CyberSource.

During 2008, 30% of surveyed merchants that accept international orders online stopped taking orders from one or more countries due specifically to high levels of fraud. 76% of merchants in that group shut off orders from Nigeria, 58% froze out Ghana, and 32% slammed the door on Pakistan. Other countries blocked in 2008 included Indonesia (23%), Singapore (19%), Romania (18%), China, Russia, and Vietnam with 13% each and South Korea and Hong Kong with 10% each.

CyberSource has released its 10th annual survey of eCommerce fraud showing that merchants expect to lose a record $4 billion to online fraud in 2008. According to CyberSource, "merchants say the fraud loss rate will hold constant at 1.4% of revenue (same as 2007 and 2006), but continuing growth in eCommerce sales mean dollar losses to fraud are still growing. Merchants are shifting some fraud fighting priorities, perhaps as an adjustment to a slowing economy." READ MORE »

CyberSource and Trustwave have announced a partnership to provide payment security solutions to Trustwave and CyberSource merchants in the United States and Europe. The solutions "will help merchants streamline compliance validation with the Payment Card Industry Data Security Standard (PCI DSS), providing a complete set of payment security services for merchants." READ MORE »

CyberSource has published a new "Insider's Guide to ePayment Management" that "details 30 ePayment management tactics leading online merchants are using to improve business results." READ MORE »

CyberSource and China-based PayEase Technology Ltd. have announced a collaboration to facilitate merchants’ entry into the China market. With the PayEase/CyberSource solution, merchants gain support for both Chinese credit cards as well as debit cards from over 20 key banks. READ MORE »

CyberSource has announced that its Authorize.Net small business solution has launched Simple Checkout allowing online merchants to create easy-to-implement 'Buy Now' and 'Donate' buttons. 'Simple Checkout was designed specifically for organizations that rely on donations and specialty merchants that typically sell one item per order.' READ MORE »

CyberSource and mPoria have announced a strategic channel partnership in which CyberSource will offer mPoria's GoMobile! m-commerce technology to its network of online merchants. 'GoMobile! enables merchants to quickly and cost-effectively build and launch a mobile shopping site, giving retailers access to more than 250 million wireless subscribers nationwide.'

CyberSource has release the results of its ninth annual CyberSource Corporation survey of eCommerce fraud - concluding that" U.S. merchants are succeeding in holding the fraud rate stable, but they are expending considerably more resources in the effort. Merchants estimate that 1.4% of their online sales will line the pockets of fraudsters this year-identical to last year-but much higher volumes spent in U.S. eCommerce means the dollar losses are approximately 20% higher The result: criminals will unlawfully carry off $3.6 billion in goods and services this year-up from $3.1 billion in 2006."

CyberSource has announced that Jet Airways is the first airline in India to implement an automated online risk management solution. CyberSource is providing its Decision Manager solution to Jet Airways to help streamline online risk management processes and reduce fraud.

BidPay has announced it is reducing the fees it charges online merchants and auction sellers and streamlining the purchase process when BidPay is used. On a $50 purchase, fees paid by merchants on domestic US payments will be reduced from $1.75 to $1.345 - a 23% reduction.

CyberSource and Authorize.Net have announced the signing of a definitive agreement for CyberSource to acquire Authorize.Net in a stock and cash transaction valued at approximately $565 million - about a 20 percent premium over the market value of Authorize.Net at the market close last Friday.

Accretive Commerce, a business process outsourcer of direct-to-customer commerce services, has announced a strategic alliance with CyberSource to offer CyberSource's payment management services - enabling online credit card, debit card, eCheck, PayPal, and Bill Me Later transactions - to Accretive Commerce's clients.

CyberSource has announced enhanced "global payment capabilities, expanding the international payment reach of its eCommerce merchants and simultaneously adding anti-fraud and security measures." According to the company, a single connection with CyberSource now provides access to payment processing services for cards, direct debits, and bank transfers in over 190 countries - including new fraud screening capabilities to manage online payment risk across different international markets and secure payment data storage allowing merchants to transact globally without storing sensitive payment data on their networks.

The Merchant Risk Council has announced the results of its annual merchant fraud survey. According to the MRC, "this year’s survey was sponsored by CyberSource Corporation as part of its broader annual survey of online fraud. The combined results show MRC Platinum merchants setting the pace for the eCommerce industry in controlling fraud and protecting valid customer orders. The Platinum merchants are 110 of the largest online sellers in the U.S. who share fraud trends and best practices through MRC committees and conferences."

Jeffrey Grau writes for eMarketer.com about CyberSource's recent survey of online ecommerce fraud that estimated ecommerce merchants in the US and Canada will lose $3.0 billion to online payment fraud in 2006, representing 1.4% of total online sales.

Despite the proliferation of high speed Internet among U.S. homes, most eCommerce shopping happens during work hours, according to CyberSource.

CyberSource has announced that it has predicted that December 18th will be the biggest online shopping day of 2006. The estimate is based on the company's analysis of six years of historical transaction volumes and the number of shipping days remaining before December 25th.

CyberSource has announced the results of its 8th Annual CyberSource Survey of eCommerce fraud - reporting that U.S. merchants will lose as much as $3 billion in eCommerce revenue to fraud in 2006, up from $2.8 billion last year. As a percent of revenue, fraud losses will be slightly less this year-merchants expect to lose 1.4% of revenue, down from 1.6% the year before, and 1.8% in 2004.

CyberSource is currently recruiting for a Market Manager, Enterprise Markets, and for a Channel Marketing Manager.

CyberSource and BidPay.com, Inc. have announced the re-launch of the popular BidPay auction payment service. Acquired by CyberSource in March 2006, BidPay "now returns with a number of competitive innovations including seller protection and the ability for sellers to accept payments from buyers around the world."

CyberSource has announced the launch of a new service enabling eCommerce merchants to process electronic payments without the risk of storing or even handling sensitive account information. With CyberSource's Payment Data Management, CyberSource, not the merchant, manages sensitive customer information such as credit card numbers and related transaction data. CyberSource handles and stores all payment data on behalf of the merchant in security-certified processing centers that connect directly with the banking network. As a result, consumer payment information is safer, merchant risk decreases, and merchant compliance with card association security rules can become simpler and faster.

CyberSource has announced two senior management appointments: Scott Cruickshank as president and chief operating officer and David Hansen as president of BidPay.com, Inc., a wholly-owned subsidiary acquired by CyberSource on March 7, 2006.