CyberSource has announced results of its 14th annual survey of eCommerce fraud based on an independent survey of hundreds of online merchants.

In 2012, companies reported losing an average of 0.9% of total online revenue to fraud, similar to 2010 levels. Using 2012 industry market projections on eCommerce sales in North America, we estimate that total revenue loss translates to approximately $3.5 billion. Because the size of the overall market has grown, the revenue loss equates to $100,000,000 more versus 2011.

A full copy of the report can be requested here.

On the web:

• Prepaid Plastic Is Creeping Into Credit - WSJ.com
• On A Mission To Be Mobile Payment Agnostic, LevelUp To Roll Out NFC Terminals - TechCrunch
• Can WePay Replace Paper Checks and PayPal? - Forbes

On the wires:

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On the web:

• Mobile Payment Smackdown: Square vs. PayPal Here - Mashable
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• Square Card Reader App Adds Admin Accounts & Permissions TechCrunch
• Revel Systems Debuts An iPad POS In A Box - TechCrunch

On the wires:

• CyberSource Online Security Destined for Thailand's eMerchants
• New U.S. Bank Cash+ Visa Signature Credit Card Lets Customers Choose Their Cash Back Categories

CyberSource has announced results of its 13th annual survey of eCommerce fraud based on an independent survey of hundreds of online merchants.

The overall picture: merchants are making gains against fraud but the battle continues. The fraud rate by order (the percentage of orders that turned out to be fraudulent) dropped from 0.9% in 2010 to 0.6% in 2011—the lowest in the 13 year history of the survey. But the cost of combatting fraud continues to grow. Dollar losses were up, manual review continued to climb, and merchants reiterated their concern that fraud is becoming more difficult to detect. 27% of respondents said they are engaged in mobile commerce and initial indicators regarding fraud in that channel are promising.

To obtain a copy of the survey results please visit http://www.cybersource.com/fraudreport2012.

On the web:

• The Demise of the Branch (for real) - NetBanker
• Mobile Wallet Still Years from Reality in Australia - Marketing Magazine
• Crowdsourced Bank Offers Peer-to-Peer Financial Services (UK) - SpringWise
• AmEx Looks to Broaden Appeal Beyond Credit Cards - MarketWatch

On the wires:

• VeriFone Deployments in Russia Reach 1 Million Milestone
• i2c Experiences Strong Growth as Banks Begin Adopting Prepaid
• New Mercator Report on EMV, NFC and Contactless Deployment in the US
• NetSuite and CyberSource Announce New SuitePayments Options for Australian Business
• Elan Financial Services Acquires $700 Million in Financial Institution Credit Card Portfolios
• Payfirma Exceeds $1 Million Per Day Processing Milestone
• txtNation see fast growth in Direct Operator Billing

On the web:

• Bank of America risks Reputational Capital with Debit Card Fees - Washington University News Analysis

On the wires:

• Turkish Airlines Enlists CyberSource to Combat Online Fraud
• Avira Chooses GlobalCollect as Preferred Payment Service Provider

"Findings from a new survey of eCommerce merchants released today by CyberSource and Trustwave show that nearly 70% of respondents cited the need to 'protect the brand' as the primary driver for tightening controls against hackers and other payment security risks." Only 26% said avoiding PCI compliance fines were the key motivator.

CyberSource has released survey findings that "show that while airlines are gaining in their war against fraud, much work remains to be done. Airlines reported a loss of about $1.4 billion USD to online payment fraud in 2010."

Dr. Akif Khan, CyberSource's Director, Products and Services said: "The good news is that in terms of fraud loss rates, 2010 results showed a 31 percent improvement over 2008. Clearly, airlines have not only recognized the challenge but have made timely adjustments to it."

On the wires:

• ACI Worldwide Acquires ISD to Invest in Merchant Retail Market
• Aconite announces Mobile Prepaid Solution
• Litle to Offer CyberSource Decision Manager to Its Portfolio of eCommerce Merchants
• New Juniper Research Report on Mobile Ticketing for Transport Markets
• Shift4 Integrates With CVPS -- Bringing Simplicity to Frontline Staff and Management Alike
• Sabadell United Bank Integrates Signature Fraud Detection Solution from SQN, Parascript
• Avangate Brings Enhanced Subscription Capabilities for Software Sales
• FIME to Deliver NFC Forum Certification (PDF)

On the web:

• Wall Street Journal: Letters to the editor: Congress Is Right in Regulating Debit-Card Swipe Fees
• TechCrunch: Jack Dorsey's Talk With Employees on Square Core Values (Video)
• NRF Retail Insight: New Regulations Could Make Credit More Difficult for Stay-at-Home Spouses
• Bank Systems & Technology: US Treasury Expects to Save $120 Million Annually in Switch to Electronic Payments
• The Next Web: TabbedOut: Mobile payments for Your Night Out

CyberSource, a Visa company, has announced availability of "the world's largest real-time fraud detection radar, empowering online merchants to pinpoint fraud faster, more accurately, and with less manual intervention. This advance enables merchants to conduct more accurate analyses of their inbound orders, including comparison of those orders to the over 60 billion transactions Visa and CyberSource process annually, including orders that were confirmed to be fraudulent."

CyberSource has announced the results of its annual surveys of eCommerce fraud in North America and the U.K.

In the U.S. and Canada, online merchants say their 2010 fraud rate remained at 0.9% for the second straight year. U.K. merchants, on the other hand, say their fraud rate rose from 1.6% in 2009 to an average of 1.9% in 2010—twice the rate seen by U.S./Canadian merchants. CyberSource experts point to a number of likely causes for this development in the U.K., ranging from the greater incidence of cross-border eCommerce within the European region to “fraud migration” in which fraudsters, facing stiff challenges in one location, simply direct their efforts elsewhere, including the U.K.

NetSuite and and CyberSource have announced "completion of a product integration that will enable companies running on NetSuite to gain seamless access to the CyberSource Decision Manager fraud management solution. The result: a completely integrated cloud-based order management process – from web store, to order submission, fraud screening and payments, through to fulfillment and invoicing."

Visa has announced a number of enhancements to the Authorize.Net Developer Center, a resource that enables "independent developers to create applications supporting electronic payments and related services for major payment networks including VisaNet." The Developer Center builds on Authorize.Net’s existing platform, which Visa acquired as part of the purchase of CyberSource earlier this year.

Besides an improved developer program, what's new here is a PCI-friendly card acceptance technique called the Direct Post Method. "Because customer billing data posts directly to Authorize.Net without touching the merchant server, the merchant can retain control over the receipting experience without incurring PCI DSS overhead."

Over on PaymentsViews.com, Glenbrook's Allen Weinberg shares a perspective on Visa's announcement earlier today to acquire CyberSource.

A webcast is underway regarding this morning's announcement of Visa acquiring CyberSource. Accompanying the webcast is a presentation, an FAQ, and a Fact Sheet.

Separately, in an SEC 8-K filing this morning, Visa included as an exhibit the Agreement and Plan of Merger document.

Visa and CyberSource have announced entering into a definitive agreement for Visa to purchase CyberSource, a provider of electronic payment, risk management and payment security solutions to online merchants at a price of $26.00 per share - for a total consideration of approximately $2.0 billion to be paid with cash on hand. READ MORE »

The Merchant Risk Council (MRC), a merchant-led trade association focused on electronic commerce risk and payment strategies, has announced the results of its Annual Merchant Fraud Survey, sponsored by CyberSource Corporation. According to the MRC, "this year’s survey again confirms that MRC Platinum Members are best in class at reducing revenue losses due to cyber theft, while also leading the way in reviewer productivity for both domestic and international orders." READ MORE »

CyberSource reports that its 11th annual Online Fraud Report shows that among U.S./Canadian merchants accepting international orders, 21% of their online orders came from abroad, up from 17% the year before and 8% in 2005. According to the company, "this steady growth is supported by dramatic progress in meeting the increased fraud challenge of international orders, with 50% lower fraud rates and 30% lower order rejection rates." READ MORE »

Javelin has announced a new report titled "End-to-End Encryption, Tokenization, and EMV in the US: Vendor Analysis of Emerging Technologies and Best Hybrid Solutions" that "assesses the capabilities of end-to-end encryption, tokenization, virtual terminals, magnetic-stripe security and the EMV standard as solutions to combat payment-related data breaches." READ MORE »

CyberSource has announced the results of its latest annual survey of eCommerce fraud finding that "merchants in 2009 were fighting back against fraud, and seeing considerable evidence of success. U.S. and Canadian merchants expect to lose about $3.3 billion to eCommerce fraud this year, down from $4 billion last year. This is the first drop in estimated revenues lost since 2003. The percentage of revenue merchants predict they will lose in 2009, on average, is 1.2%, the lowest estimate in the 11-year history of the survey." READ MORE »

As part of its third quarter earnings announcement earlier today, CyberSource announced that, effective January 1, 2010, its Board of Directors has promoted Michael Walsh to President & Chief Executive Officer of CyberSource. Walsh has been with CyberSource for over ten years and has served as Senior Vice President of Worldwide Sales for the last five years. CyberSource's founder, current Chairman and CEO Bill McKiernan will continue in the role of Executive Chairman.

CyberSource has announced the incorporation of automated account updating services into its Enterprise Payment Security 2.0 solutions. According to the company, "customer billing records tokenized in CyberSource's remote secure storage servers can now be automatically updated with new account information (such as bank card expiration data or replacement card number) via the CyberSource Account Updater Service." READ MORE »

CyberSource has announced that it is working with Debenhams Direct to provide secure processing and management of its online transactions. Debenhams Direct is the eCommerce arm of one of the leading retail groups in the U.K. and Ireland and processes over 2,500 orders on an average day. READ MORE »

CyberSource has announced the availability of its Airline Online Fraud Report, a study of the impact of online fraud on the airline industry. CyberSource commissioned the study in association with Airline Information LLC. It can be downloaded at: http://forms.cybersource.com/forms/airlinefraudpr. READ MORE »

CyberSource has announced that its Authorize.Net small business solution will be releasing a new Advanced Fraud Detection Suite (AFDS) - calling it "a robust, rules-based fraud detection system that allows online merchants to identify and handle suspicious transactions using multiple filters, tools and custom settings." READ MORE »

Glenbrook's Allen Weinberg and Jay DeWitt are participating in this year's Merchant Risk Council e-Commerce Payments and Risk Conference this week in Las Vegas. This is the seventh year for the conference and it's completely sold out.

On our new PaymentsViews.com web site, Allen has posted his highlights from today's morning and afternoon Platinum Day sessions. Today's topics included the CyberSource 2008 Fraud Survey findings and PIN-debit for eCommerce.

Jay will be leading a panel discussion on Thursday on "Payments as Business Strategy" - highlighting how payments management is an important part of any eCommerce Merchant's overall strategy, both in keeping expenses in line but also, and, even more importantly, contributing to top line merchant revenues.

Stay tuned for more updates here by Allen and Jay from this important annual conference for eCommerce merchants.

CyberSource has announced the appointment of Carl F. Pascarella to the CyberSource Board of Directors, effective March 5, 2009. According to the company, "Mr. Pascarella brings more than 22 years of industry experience to the Board, including serving as President and Chief Executive Officer of Visa U.S.A., Inc. from 1993 to 2005." READ MORE »

International eCommerce can be a risky undertaking for U.S. and Canadian merchants, according to new data from CyberSource.

During 2008, 30% of surveyed merchants that accept international orders online stopped taking orders from one or more countries due specifically to high levels of fraud. 76% of merchants in that group shut off orders from Nigeria, 58% froze out Ghana, and 32% slammed the door on Pakistan. Other countries blocked in 2008 included Indonesia (23%), Singapore (19%), Romania (18%), China, Russia, and Vietnam with 13% each and South Korea and Hong Kong with 10% each.

CyberSource has released its 10th annual survey of eCommerce fraud showing that merchants expect to lose a record $4 billion to online fraud in 2008. According to CyberSource, "merchants say the fraud loss rate will hold constant at 1.4% of revenue (same as 2007 and 2006), but continuing growth in eCommerce sales mean dollar losses to fraud are still growing. Merchants are shifting some fraud fighting priorities, perhaps as an adjustment to a slowing economy." READ MORE »

CyberSource and Trustwave have announced a partnership to provide payment security solutions to Trustwave and CyberSource merchants in the United States and Europe. The solutions "will help merchants streamline compliance validation with the Payment Card Industry Data Security Standard (PCI DSS), providing a complete set of payment security services for merchants." READ MORE »