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Credit Cards

Welcome to the News View for "Credit Cards".

Here, on these archive pages, you'll find all of the articles on Payments News for Credit Cards listed in date sequence beginning with the most recent article at the top of the page.

Click here for a complete listing of what's available in the Payments News Archive - organized by both posting date and subject category.

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December 20, 2011

December 05, 2011

November 15, 2011

Credit Card Delinquencies Increase, but Remain Near Record Low Levels

TransUnion logo 140pxTransUnion announced "the national credit card delinquency rate (the ratio of borrowers 90 or more days past due) increased in the third quarter for the first time since the fourth quarter of 2009, edging upward to 0.71%. Average credit card debt per borrower increased $63 in the quarter to $4,762, though it remains near record-low levels.

September 21, 2011

August 15, 2011

July 12, 2011

July 11, 2011

April 25, 2011

April 13, 2011

March 31, 2011

March 21, 2011

March 15, 2011

CARD Act Conference: Key Findings

Cfpb logo 60pxhThe Consumer Financial Protection Bureau (CFPB) is now providing the key findings of a conference on the credit card marketplace held one year after the effective date of many of the provisions of the “CARD Act”.

The data from the eight presentations at the CARD Act conference provide an overview of the credit card market – the cost of credit for consumers, the supply of and demand for credit, and industry profitability. The CFPB also released data on the day of the CARD Act conference that focused on the ways that specific industry practices addressed in the Act – such as interest rate hikes and overlimit and late fees – have changed and impacted the consumer credit card experience.

February 15, 2011

Payments Views - POS Steering in the Age of Durbin

GP Logo Horizontal 140pxOver on Payments Views, our sister blog, Glenbrook's Russ Jones shares his thoughts on where POS steering may be headed this year, commenting "several of Glenbrook’s merchant clients are already developing their strategies for rewarding customers that select low cost payment methods at the point of sale."

January 10, 2011

January 03, 2011

October 28, 2010

Boston Fed Survey Shows Americans Can Be Choosy About Their Payment Methods

survey_graphic_140px.png"A sizable and growing minority of American consumers who once possessed a credit card no longer have one," says the Federal Reserve Bank of Boston’s Consumer Payments Research Center. Surveys done over the last two years indicate that the “discard rate,” the percentage of consumers who have abandoned that method of paying for purchases, grew from 14% in 2008 to 16.5% in 2009. In contrast, the discard rate among Americans for prepaid cards was 27.5%. Debit cards were about 5%.

These figures were announced in the 2008 Survey of Consumer Payment Choice (SCPC), annual study by the Boston Fed that is available to the public for free.

October 27, 2010

Credit Card Offers Are Needlessly Confusing; New Law Brings Some Improvement

crl_logo_140px.pngA new study by the Center for Responsible Lending (CRL) finds that "credit card offers have grown increasingly complicated since 2000, when Congress required issuers to start disclosing pricing information on credit card offers. But instead of providing clarity to consumers about the true cost of their credit cards, issuers responded to this mandate by adding a confusing array of numbers to their offers."

October 11, 2010

Cashless Payments in India - A Roadmap

A recent paper from the Indian Institute of Technology Bombay explores why cash payments are so predominant in the Indian retail sector, in spite of the huge inroads made by payment cards in recent years.

The card payments data shows that even though we have 19 million credit cards, 190 million debit cards and half a million point-of-sale terminals, on an average there is just one transaction annually for every debit card and 11 transactions annually for every credit card.
The paper looks at the problem from the perspective of banks, card companies, and merchants; and compares card practices in different countries.

October 05, 2010

Consumer Reports Survey Says Credit Card Issuers Improving in Wake of Credit Card Act of 2009

survey_graphic_140px.png"With the protections of the Credit Card Act of 2009 in full effect, a nationally representative survey shows a slightly lower level of dissatisfaction among Americans with their credit cards than last year. However, credit cards remain one of the lowest-rated services Consumer Reports has ever analyzed; only 45% of respondents said they were completely or very satisfied with their cards."

August 24, 2010

POSB Bank in Singapore Launches Dual Debit/Credit Card

Multi-tude_by_POSB.jpgPOSB recently announced that has launched the first card in Singapore to feature both debit and credit functions on a single card. The Multi-tude card is EMV enabled, works at the ATM with a PIN, or can be used on online via NETS. At the point of sale, EMV readers facilitate the selection of credit or debit.

August 19, 2010

J.D. Power 2010 U.S. Credit Card Satisfaction Study

JDPower_logo-140px.jpgAccording to a new J.D. Power and Associates report, "Overall customer satisfaction with credit cards has rebounded from a three-year low in 2009, but professed loyalty continues to slip as skepticism that card issuers are focused on customers' best interests remains."

"Despite massive efforts by the credit card industry during the past year to educate customers about credit card terms as a part of the CARD Act, customers' grasp of those terms continues to be elusive," said Michael Beird, director of banking services at J.D. Power and Associates.
READ MORE »

July 22, 2010

Pew Report Finds Credit Cards More Transparent, Yet Problems Remain

Most of the practices deemed "unfair" or "deceptive" by the Federal Reserve have disappeared from new credit card offers since federal passage of the Credit CARD Act last year, according to a new report by the Pew Health Group's Safe Credit Cards Project. "Yet new trends have emerged that could cost cardholders significantly."

The report finds that issuers have eliminated practices such as "hair trigger" penalty rate increases (disproportionate charges for minor account violations), unfair payment allocation, and raising interest rates on existing balances. However, Pew's research also highlights a sharp rise in cash advance fees, continued widespread use of other penalty interest rates and an emerging trend of credit card companies failing to disclose penalty interest rates in their online terms and conditions.
Full details, including previous research, can be found at http://www.pewtrusts.org/creditcards.

June 15, 2010

A Look at the Cost of Payments Acceptance by UK Merchants

Earlier today, the British Retail Consortium published its Cost of Payment Collection Survey 2009. The survey, based on data covering 53% of total UK retail sales, found that debit cards are the most used form of payment representing 44% of UK retail sales. Cash represents 32% of sales - but 58% of transactions - while credit cards represent 21% of sales. Cheques acceptance is minimal - only 1% of sales.

In terms of costs per transaction, debit cards were 8.5 pence, cash 2.1 pence, credit cards 33.3 pence, charge cards 50.3 pence and cheques 38.6 pence. The weighted average costs across all tender types was 8 pence.

In a separate press release also issued today, the BRC asked for the UK Government to intervene the reduce the fees retailers pay to banks for card acceptance.

Federal Reserve Approves Final Rule to Protect Credit Card Users

Federal ReserveThe Federal Reserve Board has announced it has approved "a final rule to protect credit card users from unreasonable late payment and other penalty fees and to require credit card issuers to reconsider interest rate increases imposed since the beginning of last year." Click here to read the Federal Register item.

"The new rules require that late payment and other penalty fees be assessed in a way that is fairer and generally less costly for consumers," said Federal Reserve Governor Elizabeth A. Duke. "Card issuers must also reevaluate recent interest rate increases and, if appropriate, reduce the rate." READ MORE »

June 09, 2010

An Examination of Credit Card Late Fees

Center for Responsible LendingIn a white paper titled "A Just fee or Just a Fee? An Examination of Credit Card Late Fees", the Center for Responsible Lending takes a look at late fee pricing by US credit card issuers.

CRL research reveals that issuers do not price penalty fees for risk. When other factors were controlled for using multiple regressions, any positive relationship between losses and late fees disappeared. The results suggest that, rather than as a means to deter behavior, issuer practices reflect an underlying revenue and pricing philosophy; this philosophy along with issuer type (most notably whether an issuer is a credit union) drive any observed relationship between losses and penalty fee prices."

June 07, 2010

Revolving Consumer Credit Declines in April 2010

The Federal Reserve has published its latest G.19 report on Consumer Credit - reporting that while overall consumer credit increased at an annual rate 0.5% in April, revolving consumer credit declined at an annual rate of 12% in the month. Revolving debt outstanding at the end of April 2010 was $838 billion - down over $160 billion from the same month in 2009.

Barclaycard Announces Credit Card Issuing Agreement with NFL

Barclaycard US has announced an exclusive multi-year agreement with the National Football League to market credit cards bearing the NFL shield logo and the logos of each of the 32 NFL clubs.Fans may obtain these credit cards from Barclaycard starting in September via the web, at stadium displays, through in-bound telephone applications and via email and direct mail invitations." READ MORE »

May 28, 2010

New Advice Guide Available for UK Cardholders Traveling Overseas

UK Cards AssociationThe UK Cards Association and ABTA, the travel association, have published a new consumer advice guide – Using your card overseas – that provides the latest tips and useful information for travelers who are planning to use their cards abroad this summer. READ MORE »

May 24, 2010

Fed Introduces Database with Credit Card Issuer Agreements

Federal ReserveThe Federal Reserve has announced that consumer credit card agreements from more than 300 credit card issuers are now online in a searchable database it has created. According to the Fed, "the agreements contain general credit terms and conditions along with pricing and fee information. The database will help consumers compare credit card agreements and find a card that best suits their personal finance needs." The database will be updated quarterly. READ MORE »

April 22, 2010

Deloitte: Canadians to See Dramatic Shift in Credit Card Offerings

In a new report titled "Charting a new course for the credit card industry", Deloitte says that "in the wake of record industry losses, consumer bankruptcies and the recently announced voluntary Code of Conduct for the Credit and Debit Card Industry in Canada, the credit card industry has been transformed from one of the most profitable areas of lending to one of the least." Deloitte says that "two things are clear: issuer strategies need to change and, in many cases, consumers will benefit." READ MORE »

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