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Welcome to the News View for "Chargebacks".

Here, on these archive pages, you'll find all of the articles on Payments News for Chargebacks listed in date sequence beginning with the most recent article at the top of the page.

Click here for a complete listing of what's available in the Payments News Archive - organized by both posting date and subject category.

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November 14, 2013

Headline News from - November 14, 2013

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Updates from Glenbrook:

August 29, 2013

Headline News from - August 29, 2013

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Updates from Glenbrook:

August 26, 2013

Headline News from - August 26, 2013

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Updates from Glenbrook:

August 08, 2013

Headline News from - August 8, 2013

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Updates from Glenbrook:

September 26, 2011

August 09, 2011

Visa Rolls Out EMV Roadmap for US

Visa logo 60pxhVisa has announced plans to accelerate the migration to EMV contact and contactless chip technology in the United States. "The adoption of dual-interface chip technology will help prepare the U.S. payment infrastructure for the arrival of NFC-based mobile payments by building the necessary infrastructure to accept and process chip transactions that support either a signature or PIN at the point of sale."

"By encouraging investments in EMV contact and contactless chip technology, we will speed up the adoption of mobile payments as well as improve international interoperability and security," said Jim McCarthy, global head of product, Visa Inc. "As NFC mobile payments and other chip-based emerging technologies are poised to take off in the coming years, we are taking steps today to create a commercial framework that will support growth opportunities and create value for all participants in the payment chain."
Visa believes chip technology will also help secure payments through the use of dynamic authentication. READ MORE »

March 22, 2011

Accertify Announces Launch of New Chargeback Management Service

Accertify logo 140pxAccertify has announced the Accertify Chargeback Service, a "comprehensive chargeback management platform that helps merchants save time, cut operational costs and retain revenue."

Accertify Chargeback Service is a single-source platform designed to manage dispute processes for all types of credit and debit cards and alternative payments, regardless of brand. It supports use of global languages and currencies and was developed for use by merchants in travel and entertainment, retail, social networking, and by merchants providing digital downloads, subscriptions and services.

March 01, 2011

February 10, 2011

November 08, 2010

The Cost of a Chargeback

chargify_logo_140px.pngChargify, one of several up and coming recurring billing startups, has put together a nice chargeback infographic that lays out everything you ever wanted to know about chargebacks. They dryly note that "chargebacks are a big problem with consumers and merchants".

September 20, 2010

Verifi Launches Chargeback Representment Service

Verifi_logo_140px.pngVerifi today announced the availability of its chargeback representment service as a standalone offering independent of the company’s payment gateway. Chargeback representment is a managed service that includes end-to-end chargeback resolution and payment recovery, as well as the full complement of Verifi reports and dashboards.

April 07, 2010

Best Practices for Managing Cardholder Dispute, Chargeback Processes

TSYS has published a new white paper titled "Risky Business: Best Practices for Managing Cardholder Dispute and Chargeback Processes in Challenging Times" by Robert Hadden. The paper discusses how card issuers can better use chargeback and dispute processes to have a "significant positive impact on customer relations."

February 23, 2010

Wednesday's Glenbrook Webinar on Chargeback Management

For eCommerce merchants and payments professionals that provide solutions for eCommerce merchants - register now to hear Glenbrook's Allen Weinberg and Jay DeWitt talk about New Approaches to Chargeback Management. The Glenbrook Payments Essentials Webinar is on Wednesday February 24th at 10:30-11:30PST. Fee $149.

November 24, 2009

Merchants Fighting Chargebacks

In an article titled "Shady Shoppers Beware" in today's Wall St. Journal, Emily Maltby writes about how some merchants are fighting customers who tend to chargeback purchases by using services such as those offered by and Ignify.

July 05, 2007

A Look at Chargebacks in Canada

Carly Weeks writes for the Vancouver Sun about increasing merchant concerns about chargebacks -

August 09, 2006

Vindicia's CashBox For Digital Content Merchants

Vindicia's Gene Hoffman tells us that the new Vindicia CashBox payment management service is specifically designed to meet the needs of merchants selling digital content or "software as a service" online. CashBox helps these kinds of merchants both manage their payment processing much more efficiently (especially for handling recurring payments and for handling chargebacks) as well as providing customer lifecycle management services to optimize top line revenue. We expect to hear more from Vindicia about CashBox's payment management capabilities when it's officially launched soon.

June 18, 2006

Letters To The Editor About Chargeback Bureau

Last week, San Francisco Chronicle business columnist David Lazarus wrote about Panama-based Goldwell Corp. and the Chargeback Bureau they operate. Today's Chronicle has a couple interesting letters to the editor following up on Lazarus' story.

June 14, 2006

Dispute Charges At Your Peril: Chargeback Bureau

David Lazarus writes for the San Francisco Chronicle about Panama-based named Goldwell Corp. and an online service it runs called ChargeBack Bureau ( According to Lazarus, the service, which has some consumer advocates upset, enables online retailers to report consumer chargebacks and then allows them to evaluate potentially risky customers by sharing across the group from the combined database of reported chargebacks.

April 16, 2006

Online Retailers Adopt Tougher Charge-Back Policies

The AP reports on how online ecommerce merchants are much more actively fighting credit card chargebacks now than in the past.


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