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Capital One

Welcome to the News View for "Capital One".

Here, on these archive pages, you'll find all of the articles on Payments News for Capital One listed in date sequence beginning with the most recent article at the top of the page.

Click here for a complete listing of what's available in the Payments News Archive - organized by both posting date and subject category.

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February 19, 2014

Capital One Joins clearXchange as Owner

ClearXchange logo 140pxCapital One and clearXchange have announced that Capital One, N. A. has joined the clearXchange network as an owner, becoming the fourth owner alongside Bank of America, JPMorgan Chase, and Wells Fargo and fifth bank customer of the clearXchange network.

clearXchange describes itself as "the first network in the U.S. created by and for financial institutions that lets customers send person-to-person payments easily and securely with only an email address or phone number."

Capital One is focused on bringing its customers innovative products and services that allow them to spend wisely and transact easily – when, where and how they want,” said Jack Forestell, Executive Vice President of Digital at Capital One. “Partnering with clearXchange is another way we are bringing safe and secure payments through convenient, digital channels to our customers.”

“We are excited to add Capital One to our network,” said Mike Kennedy, CEO of clearXchange. “This partnership expands the value of the clearXchange network by enabling more customers to easily make secure payments to their friends and family, and it will drive additional innovation in person-to-person payments.”

As a member of the network, Capital One will expand its capabilities to provide customers the ability to pay anyone with a U.S. bank account without requiring sensitive account information.

November 12, 2013

Headline News from PaymentsNews.com - November 12, 2013

On the web:

On the wires:

Updates from Glenbrook:

  • Looking for consulting help from Glenbrook? Let us know your needs here - and we'll get right back to you!
  • Join Glenbrook's Carol Coye Benson and Scott Loftesness for our Glenbrook Payments Boot Camp on December 10-11th in Palo Alto, California!
  • Glenbrook's Jacqueline Chilton will be speaking social media and payments at the W.net Northern California LINC Networking event being held November 14 at Google.
  • Join our mailing list for updates about Glenbrook events. Follow us on Twitter: @paymentsnews and @paymentsviews

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated. Find something interesting to share? Tell us about it: gotnews@paymentsnews.com!

October 24, 2013

Headline News from PaymentsNews.com - October 24, 2013

On Twitter:

On the web:

On the wires:

Updates from Glenbrook:

  • Looking for consulting help from Glenbrook? Let us know your needs here - and we'll get right back to you!
  • Join Glenbrook's Carol Coye Benson and Scott Loftesness for our Glenbrook Payments Boot Camp on December 10-11th in Palo Alto, California!
  • Glenbrook's Elizabeth McQuerry will be speaking on New Payments Regulation in Brazil at the International Money Transmitter Conference in Miami Nov 4-7, 2013.
  • Join our mailing list for updates about Glenbrook events. Follow us on Twitter: @paymentsnews and @paymentsviews

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated. Find something interesting to share? Tell us about it: gotnews@paymentsnews.com!

October 16, 2013

Headline News from PaymentsNews.com - October 16, 2013

On Twitter:

On the web:

On the wires:

Updates from Glenbrook:

  • Looking for consulting help from Glenbrook? Let us know your needs here - and we'll get right back to you!
  • Join us for our Glenbrook Payments Boot Camp on October 23rd/24th in New York City!
  • Glenbrook's Elizabeth McQuerry will be speaking at this year's NACHA Global Payments Forum on October 17-18 in New York City. She'll be speaking on the topic "Mobile Payments, Interoperability & Faster Funds Transfer". Elizabeth will also be speaking on New Payments Regulation in Brazil at the International Money Transmitter Conference in Miami 4-7, 2013.
  • Glenbrook's Carol Coye Benson will be speaking at this year's American Bankers Association Annual Convention on October 20-22 in New Orleans. She'll be participating in a panel discussion on The Future of the Payments Industry.
  • Join our mailing list for updates about Glenbrook events. Follow us on Twitter: @paymentsnews and @paymentsviews

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated. Find something interesting to share? Tell us about it: gotnews@paymentsnews.com!

October 02, 2013

Headline News from PaymentsNews.com - October 2, 2013

On Twitter:

On the web:

On the wires:

Updates from Glenbrook:

  • Looking for consulting help from Glenbrook? Let us know your needs here - and we'll get right back to you!
  • Join us for our new series of Glenbrook Payments Boot Camps coming this October - 8th/9th in the San Francisco Bay Area and 23rd/24th in New York City!
  • Glenbrook's Allen Weinberg and Erin McCune will be at Money2020 in Las Vegas October 6-10 - please reach out to them directly to catch up in person or set up a briefing at the conference. Erin will be moderating an Invoicing, Billing & Collections panel with Bill.com CEO Rene Lacerte, Billtrust CEO Flint Lane and Billhighway Chairman Vince Thomas.
  • Glenbrook's Elizabeth McQuerry will be speaking at this year's NACHA Global Payments Forum on October 17-18 in New York City. She'll be speaking on the topic "Mobile Payments, Interoperability & Faster Funds Transfer".
  • Glenbrook's Carol Coye Benson will be speaking at this year's American Bankers Association Annual Convention on October 20-22 in New Orleans. She'll be participating in a panel discussion on The Future of the Payments Industry.
  • Join our mailing list for updates about Glenbrook events. Follow us on Twitter: @paymentsnews and @paymentsviews

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated. Find something interesting to share? Tell us about it: gotnews@paymentsnews.com!

September 16, 2013

Headline News from PaymentsNews.com - September 16, 2013

On the web:

On the wires:

Updates from Glenbrook:

  • Join us for our new series of Glenbrook Payments Boot Camps coming this October - 8th/9th in the San Francisco Bay Area and 23rd/24th in New York City!
  • Glenbrook's Allen Weinberg and Erin McCune will be at Money2020 in Las Vegas October 6-10 - please reach out to them directly to catch up in person or set up a briefing at the conference. Erin will be moderating an Invoicing, Billing & Collections panel with Bill.com CEO Rene Lacerte, Billtrust CEO Flint Lane and Billhighway Chairman Vince Thomas.
  • Glenbrook's Elizabeth McQuerry will be speaking at this year's NACHA Global Payments Forum on October 17-18 in New York City. She'll be speaking on the topic "Mobile Payments, Interoperability & Faster Funds Transfer".
  • Glenbrook's Carol Coye Benson will be speaking at this year's American Bankers Association Annual Convention on October 20-22 in New Orleans. She'll be participating in a panel discussion on The Future of the Payments Industry.
  • Join our mailing list for updates about Glenbrook events. Follow us on Twitter: @paymentsnews and @paymentsviews

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated. Find something interesting to share? Tell us about it: gotnews@paymentsnews.com!

August 05, 2013

Headline News from PaymentsNews.com - August 5, 2013

On the web:

  • We can’t make good coffee, but we can simplify payments - VeriFone Blog - "By leveraging many of the same technologies that helped to catalyze payment innovation, combined with forward-looking products that simplify the complexity inherent in payments, VeriFone is changing the model by which its customer and partners leverage new technology while easing the burden of adoption and deployment."
  • Mobile Chat Has a Place in Every Banking App - American Banker BankThink (Simon Zhen) - "Mobile chat, which is essentially text messaging with a bank associate, is less formal than an email and less time-consuming than a phone call."
  • Tune In to TMG’s New Podcast: The Future of Payments - TMG Blog - "As new competitors and new technology permeate the payments industry, financial institutions (FIs) must look for solutions to keep their brands relevant and attractive to consumers."

On the wires:

Updates from Glenbrook:

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated. Find something interesting to share? Tell us about it: gotnews@paymentsnews.com!

July 30, 2013

Headline News from PaymentsNews.com - July 30, 2013

On the web:

On the wires:

Updates from Glenbrook:

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated. Find something interesting to share? Tell us about it: gotnews@paymentsnews.com!

July 22, 2013

Headline News - from PaymentsNews.com - July 22, 2013

On Twitter:

On the web:

On the wires:

Updates from Glenbrook:

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated. Find something interesting to share? Tell us about it: gotnews@paymentsnews.com!

June 26, 2013

Headline News from PaymentsNews.com - June 26, 2013

On Twitter:

On the web:

On the wires:

Upcoming from Glenbrook:

  • Summer Camp! - A special summer session of our popular Payments Boot Camp - in Half Moon Bay on August 6th and 7th... Also, an optional half day course on Data In Payments - August 8th, also in Half Moon Bay. Join Carol, Scott and Russ for lively, interactive sessions - register now!
  • Follow Glenbrook Partners on LinkedIn! -

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated. Find something interesting to share? Tell us about it: gotnews@paymentsnews.com!

June 17, 2013

Headline News from PaymentsNews.com - June 17, 2013

On Twitter:

On the web:

On the wires:

Upcoming from Glenbrook:

  • Summer Camp! - A special summer session of our popular Payments Boot Camp - in Half Moon Bay on August 6th and 7th... Also, an optional half day course on Data In Payments - August 8th, also in Half Moon Bay. Join Carol, Scott and Russ for lively, interactive sessions - register now!
  • Follow Glenbrook Partners on LinkedIn! -

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated. Find something interesting to share? Tell us about it: gotnews@paymentsnews.com!

May 23, 2013

Headline News - May 23, 2013

On the web:

On the wires:

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated.

April 26, 2013

Headline News - April 26, 2013

On the web:

On the wires:

  • Coming Soon!

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated.

April 24, 2013

Q. Have You Heard About Spark Pay from Capital One?

Spark Pay logo 140pxEarlier today, we noticed a couple of tweets about a new service from Capital One known as Spark Pay.

Turns out that Spark Pay is the latest entrant in the market of providing card acceptance to small merchants using a smartphone or tablet. Spark Pay and its encrypting card reader allow small merchants to "start accepting all major credit cards immediately." The Spark Pay app is available on Android and iOS (iPhone and iPad).

Spark Pay is offering two pricing plans to merchants: a Pro Plan and a Go Plan. "The Pro Plan Pro offers a lower per swipe fee of 1.95% per swipe for Visa®, MasterCard®, and Discover® cards plus a $9.95 monthly fee. The Go Plan offers 2.70% per swipe for Visa®, MasterCard®, and Discover® cards with no monthly fee."

We expect to hear more about Spark Pay soon.

March 18, 2013

Headline News - March 18, 2013

On the web:

On the wires:

Note: Headline News is compiled by Glenbrook Partners. Throughout the day, as we spot interesting developments, this post is updated.

March 04, 2013

Capital One To Offer Real-time, Personalized Deals via ShopSavvy

CapitalOne logo 140pxCapital One announced that it has teamed up with ShopSavvy to deliver personalized deals from the Capital One deals program to ShopSavvy app users while they shop and search for deals.

“Capital One is enhancing the shopping experience for our customers with in-store targeted merchant offers. With ShopSavvy, we’re providing a convenient service and an exciting opportunity for our customers to take advantage of the power of mobile commerce,” said Paul Sun, general manager, Capital One Deals. “Capital One is committed to giving our customers an easy way to save money without the hassle.”

October 22, 2012

Isis Launches in Austin and Salt Lake City

Isis logo 140x60px Isis has announced the availability of the Isis Mobile Wallet in Austin and Salt Lake City. Consumers can visit their AT&T, T-Mobile or Verizon retail location and select from nine Isis Ready handsets, with an expected 11 additional handsets coming to market by year end.

“The launch of the Isis Mobile Wallet in Austin and Salt Lake City represents a milestone for both Isis and the mobile commerce industry,” said Ryan Hughes, chief marketing officer, Isis. “With as many as 20 Isis Ready handsets headed to market by year end, we are experiencing an unprecedented level of support for NFC and consumer choice.”

American Express, Capital One, and Chase are the card issuing partners.

October 03, 2012

February 27, 2012

Chase, Capital One and Barclaycard to use Isis Mobile Wallet

Isis logo 140x60pxIsis has announced that Chase, Capital One and Barclaycard have entered into agreements to enable their credit, debit and prepaid cards to be placed into the Isis Mobile Wallet.

“Today’s announcement is testament to the vision and commitment of Chase, Capital One and Barclaycard to make mobile commerce a real and positive experience for their customers,” said Michael Abbott, CEO, Isis. “Mobile commerce is more than a new way to pay; it’s about extending the relationships consumers enjoy with their banks and merchants into a powerful and convenient new form factor.”
Isis is the mobile commerce joint venture created by AT&T Mobility, T-Mobile USA and Verizon Wireless.

August 23, 2011

Capital One Cash

CapitalOne logo 140pxCapital One has launched the Capital One Cash card, "a new cash back credit card that offers 50% more value to customers without the restrictions commonly found in cash rewards cards. With this card, customers get 1% cash back on every purchase every day, a 50% anniversary bonus on cash earned on purchases in the previous year, and a one-time $100 bonus once they spend $500 in the first three months. And of course, as with all other Capital One cards, there are no foreign transaction fees."

August 10, 2011

April 21, 2011

Capital One Reports 1Q2011 Financial Results

CapitalOne logo 140pxCapital One has reported first quarter 2011 financial results. In its credit card business, first quarter Domestic Card purchase volumes grew $3.0 billion, or 13.8%, from 1Q2010 but declined by $2.0 billion, or 7.3%, compared to 4Q2010 due to seasonal patterns. The net charge-off rate for Domestic Cards improved 108 basis points to 6.20% from 7.28% in the prior quarter.

May 12, 2010

Capital One Introduces Small Business Rewards Card: Venture for Business

Capital OneCapital One has launched Venture for Business, a premium rewards credit card offering small business owners double miles on every purchase, the opportunity to earn up to 15,000 bonus miles within the first three months and a flexible redemption process that eliminates the restrictions commonly found in rewards programs. According to Capital One, there are no limits on when, where or how double miles can be earned, no retailer specifications or spending categories, no separate rewards enrollment or re-enrollment requirements, and no limit on the number of miles cardholders can accumulate. READ MORE »

June 08, 2009

US Credit Card Issuers Adapting to New Card Law

In an article titled "Capital One Looks to Adapt to Credit Card Laws", Thomas Heath writes for the Washington Post about Capital One's plans to "reinvent itself for a new age of regulation."

June 02, 2009

Capital One Introduces Card Lab Connect for Nonprofits

Capital One has launched Card Lab Connect, a credit card affinity program that Capital One says helps nonprofits expand their giving channels while providing their supporters with a convenient and meaningful way to donate to charity programs. Unlike most affinity card programs which generally cater to larger, national organizations, Capital One Card Lab Connect is available for nonprofits of all sizes. READ MORE »

April 21, 2009

Capital One Reports 1Q2009 Financial Results

Capital One has reported first quarter 2009 financial results. In its credit card business, credit card purchase volume declined 11.9% vs 1Q2008 and the number of loan accounts declined over 13%. The U.S. credit card charge-off rate increased to 8.4 percent for the first quarter of 2009 vs. 5.85% a year ago.

February 18, 2009

Help With My Credit Launched by US Credit Card Issuers, Networks

A group of credit card issuers and payments networks (Bank of America, Capital One, Citi and Discover Card along with MasterCard and Visa) have introduced Help With My Credit, a resource to assist and educate consumers struggling to make their credit card payments.

According to a press release issued late Tuesday, "Help With My Credit invites consumers to call a toll-free telephone number (1-866-941-1030) where operators will provide them with information about speaking with customer service representatives within participating credit card issuers or to accredited credit counseling agencies, depending on the individual’s situation and needs."

Consumers can also visit a new Web site, http://www.HelpWithMyCredit.org, which provides consumers information on how to manage credit cards and better communicate with their credit card companies, and how to identify and speak with an accredited credit counselor. READ MORE »

January 22, 2009

Capital One Reports 4Q2008 Financial Results

Capital One has reported financial results for the fourth quarter of 2008. In Capital One's US Card business, purchase volume in the fourth quarter declined over 10% vs. 4Q2007 and was down 5% from the third quarter of 2008. Chargeoffs on the US Card business increased from 4.84% to 7.08% between 4Q2007 and 4Q2008.

September 16, 2008

Capital One Bank Launches Checking Account with Rewards

Capital One Bank has announced it has introduced a Rewards Checking account that "allows customers to easily earn rewards for everyday banking activities." READ MORE »

July 03, 2008

Capital One's Decoupled Debit MasterCard Spotted in the Wild

Morriss Partee, CEO of EverythingCU.com, blogs on the Payment Industry Insider blog about an email he recently received from Capital One offering him "big rewards for his debit purchases - without changing banks." Partee writes: "No longer a regional effort tied to rewards at a supermarket chain, they now (presumably) have gone national, and have tied it to their own reward program. On top of that, they are charging the consumer $19.95 per year for the service."

You can read more about Capital One's Debit MasterCard at the Capital One web site. A comprehensive FAQ on the product is available. Rewards are only earned on signature-based (not PIN-based) purchases. Note that the new debit card is also "paperless" - a paper statement of account activity is only available upon request each month and has a $3.00 fee.

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