According to a study of 1,000 billers released by NACHA, Direct Payment via ACH is the leading method consumers in the US currently use to pay their bills.

The study found that the great majority of billers – more than three-quarters of those that offer electronic payment options – offer Direct Payment via ACH with almost 50% of consumer bills paid through this method. Of the rest, 42% percent of consumer bills are still paid through the mail, and 11 percent are paid with credit/debit cards.

The findings also show that billers prefer receiving ACH payments over cards 48 percent to 21 percent. Specifically, billers prefer recurring ACH payments, citing this option as the most favorable payment method.

Consumers, on the other hand, prefer one-time ACH payments for bill pay. Of the 47 percent of consumer bills paid via Direct Payment, 25 percent are one-time ACH payments, 11 percent are recurring ACH payments, and another 11 percent are ACH payments originated by biller service providers.

Direct Payment via ACH provides the control, security, and simplicity that consumers are looking for when paying their bills,” said Janet O. Estep, NACHA president and CEO.

“Additionally, for billers, Direct Payment via ACH transactions provide costs savings, improve operating efficiencies, and make a positive impact on the environment. There are still many checks being mailed today, so there is a significant opportunity to increase Direct Payment adoption, and during May – Direct Deposit and Direct Payment via ACH Month – we direct both billers and consumers to the available resources and proven practices expanding Direct Payment usage.”

Chase Card Services has announced that "effective June 1, all purchases made with the United MileagePlus® Explorer Card outside of the U.S. will no longer be subject to foreign transaction fees."

United MileagePlus Explorer cardmembers travel to a variety of destinations around the world,” said David Gold, general manager, Chase Card Services. “The MileagePlus Explorer Card offers a host of benefits designed to make traveling the globe much more enjoyable. With the enhancement of no foreign transaction fees, we can now provide cardmembers tangible savings when traveling outside the U.S.”

On the web:

• PayPal Here in Japan: One year, 2,700 stores and thousands of happy merchants - PayPal Blog - "Via SoftBank retail shops and through SoftBank's business sales network across Japan we can now reach 80% of the Japanese small businesses that still do not accept credit card transactions today."
• The $45M Heist Heard ‘Round the World - 41st Parameter's Blog - "Given the scale of the global credit card networks, it is almost impossible to detect every kind of attack."
• GiftCards.com Agrees To Buy Giftly To Grow A Mobile Platform - TechCrunch - "Giftly built a platform that avoided the hassle of individually dealing with merchants and point-of-sale systems."
• Shoppers start adding digital gift cards to Apple’s Passbook wallet - Internet Retailer - "Cash Star says. 30% of e-mailed e-gift cards are opened on a smartphone, and 50% of those smartphones run iOS6."
• The End Of Monthly Bills - Snarketing 2.0 - "Monthly bills are so 20th century. There’s no need for them."
• Here are the videos in the Commerce track (including Google Wallet) from last week's Google IO Conference
• iZettle wants to 'fundamentally change the process of becoming a customer' - "A good example might be that an auto dealer doesn't try to sell a Ferrari to everyone. That's essentially what banks have been doing for a while and most small cafes aren't looking for Ferraris…"
• Do Prepaid Cards Spell the End of Cash? - TMG Blog - "Did you know that March 1, 2013, marked “the end of cash” for the U.S. government?"
• Phone Firms Sell Data on Customers - Wall St. Journal - "…carriers are coming to see subscribers as sources of data that can be mined for profit..."
• Bank innovation: this time there's commitment - Financial Services Club Blog - "Are banks truly committed to innovate? Will they invest without a business case? Will they allow failure? Will they let the innovation cannibalise the existing business model?"
• Wallet Wars – Coming to a Mobile Near You Soon - Gemalto Telecom Blog - "Consumers want help managing their lives; banks, retailers and mobile network operators want customer loyalty; it’s down to all of us to work together, securely, to offer the best possible consumer experience for mobile wallets."
• SumUp, One Of Europe’s Many Mobile Payments Startups, Launches In Russia - TechCrunch - "SumUp said Russian businesses can now sign up to its service in Svyaznoy stores as well as on its own website..."
• Not just contactless, but M&S contactless - Tomorrow's Transactions - "It was a brilliant plan, and we might have got away with it if it hadn't been for you darn kids."

On the wires:

• Hastings Entertainment Adds Payment by PayPal and Bill Me Later Options to goHastings.com - "PayPal is used by millions of consumers and we feel that in addition to the added security benefits, our customers will also enjoy a simpler, more convenient checkout process when using PayPal."
• Wells Fargo Leads Fraud Management by Launching 3-Domain Verification for Commercial Card Customers - "In a related enhancement, Wells Fargo is also issuing EMV-compliant WellsOne Commercial Cards with an embedded microprocessor chip and traditional magnetic stripe to customers…"
• NCR to Make Mobile Ordering Easier for Jamba Juice Customers - "Working with NCR and PayPal we are using mobile ordering and payment technologies to align with our brand essence of a healthy, active lifestyle and help us deliver more value to our customers."
• American Express Offers Promotion of Free Two-Day Shipping with ShopRunner to U.S. Consumer Cardmembers - "Shipping costs can really add up when shopping online and with this new offer, our Cardmembers can benefit from the savings that ShopRunner provides at many of their favorite places to shop."
• Wake Up and Smell the Coffers! Mobey Forum gets Bullish with Banks at MobeyDay 2013 - "Many financial institutions still do not appreciate the revenue generating power offered by the mobile channel."
• France Overtakes UK as Europe’s Top Card Fraud Victim, FICO Map Reveals - "For the first time in years, the UK did not have the highest card fraud losses in Europe — France took its place, with 29 percent of the region’s losses, compared to the UK’s 27 percent."
• NCR Installs First EMV Compliant ATM in U.S. at People’s United Bank - "The upgrade of U.S. ATMs – including those at People’s United – includes an upgrade to the card reader hardware inside the machines as well as a software upgrade."
• Dynamics Inc.'s New LifeCode™ Electronic Card Empowers Consumers to "Save Your Own Life(SM)"
• Citi Invites Its Cardholders to Upgrade with Hotel Privileges - "Hotel Privileges provides special access to more than 1,000 luxury hotels around the world…"
• Oberthur Technologies’ dragonFly NFC SIM Card Certified by MasterCard and Visa - "As the fastest card on the market, it offers speedy download of new services and files through an integrated “NFC Turbo Engine”…"
• Net Element to Acquire Aptito, a Next Generation Cloud-Based Point of Sale Payments Platform - "Restaurants equipped with Aptito have experienced key benefits including increased revenue per table, higher customer service scores and now have a tool to drive acquisition and retention of new customers…"

PayPal has published the results from a global consumer study that it says "paints a dim future for the wallet. A vast majority (83%) of respondents across five countries indicated they wished they didn’t have to carry a wallet."

It’s not about replacing cash or your credit card with a new payment method, it’s about using technology to solve real shopping pain points,” said David Marcus, PayPal President.

“PayPal is at the forefront of developing products that make life easier, help shoppers be more efficient, and untether consumers from their wallets forever.”

On Twitter:

Each minute, 5 new businesses sign up to use #PayPal, says @davidmarcus. #SMB #paypalit

— PayPal (@PayPal) May 21, 2013

On the web:

• PayPal to increase marketing this year for offline push - Reuters (Alistair Barr) - "We want to make sure we have enough density of consumer experiences before we do a lot of marketing. "We have really only one chance at this and we do not want to disappoint customers."
• FTC targets cash-reload code scams - CreditCards.com - "The U.S. Federal Trade Commission Tuesday announced new restrictions on "novel payment methods" that phone and Internet scammers favor…"
• Kopo Kopo: Six Revolutionary Digits -Huffington Post - "Kopo Kopo is a world-class platform which enables small and medium businesses to accept mobile payments and build relationships with their customers. They receive a six-digit till number that allows customers to pay using mobile money."
• Dimon Strengthens Grip at J.P. Morgan - Wall St. Journal - "…shareholders voted overwhelmingly against a proposal to split the chairman and chief executive roles…"
• BitInstant’s Charlie Shrem sees Bitcoin battles ahead - CoinDesk - "…it would be nice if regulations were standardized so businesspeople like him did not have to get fingerprinted again and again to comply with every state’s requirements."
• Swipely Raises $12.5M to Expand Push Into SMB Payment Analytics - Street Fight - "The payments processing and analytics play announced today that it has raised $12.5 million in new funding in a series B round led by Shasta Ventures…"
• Contactless cards: how safe is your money? - Guardian - "The even simpler alternative, I've found, is to have more than one contactless card in your wallet."
• Square will challenge PayPal with its own peer-to-peer cash service - GigaOm - "Square might just be another peer-to-peer payments setup, but it’s building up a consumer following thanks to Square Wallet..."
• Google Admits Defeat In Its 7-Year Battle With Amazon And PayPal - ReadWrite - "Google Checkout may have had great expectations, but it delivered little in the way of results."

On the wires:

• NRF To Reject ‘One-Sided’ Credit Card Swipe Fee Settlement - "The proposed settlement does nothing to bring swipe fees under control and would give Visa and MasterCard a legal blessing to continue their abuse of merchants and consumers indefinitely. No settlement at all would be better than this one-sided ‘agreement’…"
• Xoom and Vesta Announce Partnership for Mobile Wallet Integration - "Through this partnership, the Vesta wallet will also provide subscribers with access to Xoom's money transfer services directly from their smartphone."
• target="_blank"Swipely Secures $12 Million Series B Financing to Accelerate Growth - "It's a major innovation in payments and marketing for small business, and we hope it will transform the way merchants understand and engage with their customers."
• Mobile POS Grows to $2 Billion Market in North America, But Retailers Are Separating Hype From Reality - "…28% of North American retailers plan to adopt Mobile POS in some form by the end of 2013."
• Vesta Introduces New Mobile Wallet for Prepaid Operators featuring Integrated Suite of Financial Services - "By offering the Vesta PayMobile wallet, mobile network operators (MNOs) can enable their prepaid customers to conduct mobile commerce and access critical banking services through their smartphones."
• Virtual Piggy Signs First UK Partners - "Virtual Piggy promotes financial management while empowering youth under 18 to make purchasing, saving and other money management decisions for themselves…"

Glenbrook is opening a special session of our popular Glenbrook Payments Boot Camp this summer on Tuesday and Wednesday, August 6th and 7th. This is the Glenbrook workshop that has welcomed over 6,000 attendees in the past five years. It provides an intensive, two-day “deep dive” into payments systems in the U.S. – and a unique cross-payments system view.

We'll also be doing a reprise of our very successful workshop on Data in Payments on Thursday, August 8th (half day). In this workshop, we take a close look at what payments data exists, how it is transported and used – and what might happen in the future.

Both sessions will be led by Glenbrook's Carol Coye Benson, Russ Jones, and Scott Loftesness. The workshops will be held in beautiful Half Moon Bay, California - right on the Pacific Ocean, but only 21 miles from San Francisco airport! Discounts are available for multiple attendees and some Glenbrook clients. Register now to reserve your seat - and let us know if you have any questions.

We're looking forward to seeing you later this summer in Half Moon Bay for one of these two Summer Camp sessions.

EMVCo has announced that China UnionPay has joined as its latest member. According to the organization, "the addition of this global payment card system demonstrates the industry’s continued commitment globally to adopting and advancing the EMV standard for secure chip credit and debit payments."

Joe Cunningham, Current EMVCo Executive Committee Chair, commented:

EMVCo works to maintain, enhance and evolve EMV Specifications to continue offering secure and interoperable payments across the global payments industry. We are delighted to welcome UnionPay as a member and active contributor to this work. UnionPay’s addition as an equity member of EMVCo further reinforces the growth of the EMV standard globally. Its expertise at a technical, management and implementation level will support our ongoing goal to create a universally consistent and secure infrastructure that supports contact, contactless and mobile chip-based payments into the future.”

On Twitter:

Proud to be working with Google --> "Google closes Checkout, pushing thousands of merchants to Braintree" pandodaily.com/2013/05/20/goo…

— William Ready (@williamready) May 20, 2013

On the web:

• Square will challenge PayPal with its own peer-to-peer cash service - GigaOm - "We reached out to Square to get more details on the mysterious service, but the company isn’t revealing any more details for now."
• Google closes Checkout, pushing thousands of merchants into Braintree’s arms - PandoDaily - "For customers without their own way to process payments in-house, Google has partnered with Braintree, Shopify, and Freshbooks to offer discounted migration programs."
• Email Money to Friends With Square Cash (But Only if You Work For Twitter, Pinterest or Box) - AllThingsD - "Ultimately, this could be a faster way of getting more people to link up their checking accounts to Square’s service…"
• Bitcoin 2013 in review - CoinDesk - "The more than 1,000 Bitcoin enthusiasts who converged on San Jose were an impassioned bunch — some fired with the excitement of getting in on something big the ground floor…"
• ATM Cash-Outs: A Major Escalation - Portals and Rails - "This highly sophisticated and coordinated attack is a game changer for the security controls of all types of card management applications." Google I/O payment announcements: is a revolution with no insurgency possible? - TekFin (Yann Ranchere) - "The more interesting announcement was in my view Google Instant Buy…"
• How Amazon's Rising Headwaters Could Threaten Google - ReadWrite - "I’m convinced the day will come — sooner rather than later — when Amazon unleashes its data and announces itself as an advertising powerhouse."
• Google takes lessons from PayPal, Apple’s Passbook to drive mobile wallet adoption - Mobile Commerce Daily - "Google Wallet Objects is similar to Apple’s Passbook in that it enables developers to integrate their loyalty programs and offers into Google Wallet…"
• Apple retail revenues per visitor reach new record - Asymco - "In the US, on a sales per square foot basis, Apple retail continues to perform twice as well as Tiffany & Co…"
• NFC mobile payments – fixing the big issues - Mobile News - "The widespread introduction of NFC-based mobile payments could be delayed for years as retailers, operators and finance firms continue to disagree on how best to implement the system and the logistics of making payments."
• Mobile Payment Startup Payvia Buys Mogreet To Add Messaging-Based Marketing To Its Payment Platform - TechCrunch - "Payvia says that it has the largest direct carrier connected messaging and mobile payments platform in the U.S..."
• GrubHub to Merge With Seamless as Food Orders Go Mobile - Bloomberg - "Food-delivery sites and mobile applications are gaining in popularity as more people order their meals online..."
• Harnessing the Remittance Boom - "Adding up the cost of the transfer, travel, and time, remittances are far too expensive for people living in poverty."

On the wires:

• Intuit Realigns Organization to Accelerate Growth - "The new structure comes as the company increases its focus on two strategic outcomes: being the world’s small business operating system, and providing winning solutions to do the nations’ taxes in the U.S. and Canada."
• Tabbedout Now Offers Google Wallet as a Payment Option - "For a limited time, when a user pays with Google Wallet in the Tabbedout app, they'll get $7 off their next tab."
• Huntington Bank Introduces Commercial Card Featuring Payables Automation and Monthly Rebates
• NCR and LevelUp to Take Mobile Payments to More Restaurants - "NCR understands what it takes to help restaurants keep pace with technology, and by integrating LevelUp, we are helping them get the great tools they need to run their businesses better."
• PayAnywhere Launches Phase Two of Aggressive Retail Channel Rollout - "The partnership takes the PayAnywhere mobile point of sale (mPOS) solution beyond the big box retailers the company announced partnerships with in 2012…"
• CorFire™ and OLO Partner on Integrated Mobile Commerce Solution for Restaurants - "Instead of requiring separate mobile apps for mobile payment and mobile ordering, this integration will provide brands with a one-stop shop for all forms of mobile customer engagement through the industry’s proven, best-of-breed providers."

Last week, we looked at the history of counterfeit card fraud in Canada on Interac cards.

This week's chart of the week shows the growth in Apple iTunes accounts (with payment cards on file) over the last five years. Over that period, the number of accounts grew by an order of magnitude - from 50 million to over 500 million (as reported by Apple in March).

Horace Dediu, an analyst who follows Apple closely, has done a deep dive into Apple's iTunes business - with some fascinating results including that iTunes users purchase content and services at the rate of about $40 per year - resulting in a $16 billion annual run rate for that business. He also notes that the revenue growth rate has averaged 29 per quarter for more than six years.

On Twitter:

We're hosting a payments meetup at @gumroad with talks by @airbnb and @square —come by! gumroad.com/meetup

— Sahil Lavingia (@shl) May 17, 2013

On the web:

• The future of Bitcoin: 3 predictions from experts - GigaOm - "Casares explained how some people in his country are using “old Android phones” to acquire and exchange Bitcoins at a time when the government is clamping down on the trade in U.S. dollars."
• Inside Mastercard’s Social Command Center - Digiday - "For Mastercard, diffusing social in the organization, ironically, meant centralizing it."
• High-Profile VCs Caught up in Bitcoin Mania - PEhub - "As big as the bitcoin opportunity is, it is equally rife with risk."
• Black-hat bitcoin’s days are numbered - Quartz - "Bitcoin has a lot of problems as a currency—its tendency for spasms of crazy volatility, most notably—but fewer as a payments system."
• Bitcoin’s consumerization continues with Perk, a rewards platform and Web browser for normal people - PandoDaily - "Now the only problem is figuring out how to get bitcoin into the hands of the masses."
• Google in Payments: Why Yesterday was BIG News - FinVentures (Tom Noyes) - "Osama and the Google team have done great work getting this out to market. Congrats."
• T-Mobile’s Twitter Account Explains Why Carrier Won’t Support Google Wallet - TmoNews - “We’re supporting ISIS, the wireless payment standard for mobile devices.”
• Square launches faster card swipe machine - Taking Charge - "Sure, we could make payments work better, but why should we when everyone really seems to like plastic?"
• Moving Upstream, PayPal and Square Make a Play for the Local Merchant’s POS - Street Fight - "The gist of PayPal’s and Square’s long-term aspirations is fairly clear: create a two-sided network with a consumer-facing mobile wallet on one end and a merchant processing network on the other, creating a system that gives them control over the entire payment stack."

On the wires:

• International Payment Networks Facing Emerging Threat from Domestic Competition and m-POS - "…the real threat comes when the successful m-POS solution providers follow the PayPal model and enable their own digital wallets and P2P transactions which could completely cut the international networks out of the equation.”
• What is the Killer App for Mobile NFC? It May Not Be Payments, Executives Agree at the 2013 NFC Solutions Summit - "When asked the question "Is NFC dead?" compared to alternate technologies such as cloud payments, Glenbrook Partners Consultant Allen Weinberg stressed that all these technologies are still in the early days and it is too soon to make judgments on what mobile commerce technologies will be the winners and losers. "At the end of the day, we don't have a widespread, commercialized anything yet," he said."
• sweetgreen rewards App an Immediate Success - "Representing the first white-label app from LevelUp, sweetgreen rewards has been an immediate success, allowing guests to earn dollars that can be redeemed at any of sweetgreen's 17 locations and offers various perks that can be unlocked over time…"

Over on MasterCard's Cashless Conversations blog, Ken Moy writes about the recent additions of BK Delivers, LivingSocial and Rakuten.com to the list of merchants now accepting MasterPass. He continues:

We see MasterPass as the future of digital payments — allowing you to shop and make a payment on your phone, tablet, PC or in a store with one simple experience. This future is a reality now with MasterPass live in Australia, Canada and the U.S."

On the web:

• Apple Advances their Future Shopping App Again & More - Patently Apple - "Today's patent application adds at least five major aspects to the "Shopping" apps patent claims."
• Half of Visa’s payments will be via mobile by 2020, says Visa Europe VP - The Drum - "...Hawkett said that Visa views mobile as the opportunity to “redefine” payments."
• How to build trust in the Bitcoin ecosystem - Jeremy Liew - "So what is needed to create trusted Bitcoin companies?"
• Can Google Be The Amazon.com For The Rest Of The Web? - ReadWrite - "Virtually every other payment provider lacks the social integration that Google includes."
• New Cash Registers Are Sexy, But What’s Beneath the Counter Matters More - Wired - "Payments are really the only online connection into every retail store that matters..."
• mPOS: Our Latest Disruptive Device For QSRs - GoPago Blog - "Our new mPOS will debut on the Nexus 4 with a card reader, rugged case and with our POS software already loaded for $49 a month."
• Safeway CEO has big plans for payment program that avoids bank debit card fees - San Francisco Business Times - "...Safeway is already hearing from other retailers eager to avoid fees associated with accepting debit cards carrying the MasterCard and Visa logos."
• The Revolution Will Not Be Televised - Udayan Goyal (commenting on Google Wallet) - "In terms of wider industry impact, I think that incumbents will have to completely rethink how they make money around payments."
• Blimpie expands mobile repertoire with gift cards - Mobile Commerce Daily - "…40 percent of Blimpie’s traffic comes from mobile devices."
• The Road Ahead for Mobile Payments - Mobile Future Institute - "Overall, I came away with the impression there’s still quite a ways to go for mobile payments…"
• PayPal, Groupon, Square focus on traditional POS to boost mobile strategies - "In order for consumers to ditch their physical wallets in favor of digital wallets, merchants need to get rid of their old cash registers…"
• The mobile money paradox – if everyone wants it, why is it doing so badly? - Tomorrow's Transactions - "There are in excess of 160 live MM services being operated around the world right now, but despite high expectations created by success in Kenya, only a handful have thus far reached critical mass."

On the wires:

• Marqeta Online-to-Offline Commerce Engine Powering the Multi-Retailer Facebook Card - "We are very proud that Facebook has adopted our technology, and look forward to a lasting partnership with them…"
• Marqeta Raises $14 Million Series B to Accelerate Wide Adoption of its +M Platform - "Instead of receiving points and product rewards, Marqeta merchants simply give consumers more money to spend in grocery, restaurants, dry cleaning and beyond."
• BitPay Raises $2 Million led by Founders Fund - "Businesses selling electronics, precious metals, and other low-margin products over the internet are seeing a large increase in profitability by accepting bitcoin payments."
• Mobile Banking Explodes and Keynote Announces Who Does It Best – One Billion Mobile Banking Consumers Expected by 2017 - "Chase achieved its third consecutive win for Overall Score, while also repeating were Wells Fargo in second place and Bank of America in third."