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Who’s a Better Fraud Investigator — You or Your Bank?

PaymentsViews logo 140pxGlenbrook's Jay DeWitt recently asked readers to participate in an online survey asking about card fraud detection. In a followup post this morning on PaymentsView.com, Jay shares the results from the survey.

The results are in and, well, it looks like it’s more or less a tie: cardholders initially detected card fraud slightly more often than their issuers. But when a second instance of fraud was experienced by those same cardholders, it was the issuer that was the first to notice the bogus transaction.
Read the full post and share your comments with Jay over on PaymentsViews.com!

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