CyberSource has announced results of its 14th annual survey of eCommerce fraud based on an independent survey of hundreds of online merchants.
In 2012, companies reported losing an average of 0.9% of total online revenue to fraud, similar to 2010 levels. Using 2012 industry market projections on eCommerce sales in North America, we estimate that total revenue loss translates to approximately $3.5 billion. Because the size of the overall market has grown, the revenue loss equates to $100,000,000 more versus 2011.
A full copy of the report can be requested here.