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« January 15, 2012 - January 21, 2012 | Main | January 29, 2012 - February 4, 2012 »

January 26, 2012

Plink Launches Facebook Credits-Based Online-to-Offline Loyalty Program

Plink logo 140x60psPlink has launched a Facebook Credits-based loyalty program that rewards Facebook members for dining and making purchases at their favorite restaurants and offline retailers.
"Facebook Credits is the missing ingredient that's been needed to connect social media to offline sales," said Peter Vogel, co-founder of Plink. "Now with the 'glue' of Facebook Credits our national restaurant and offline retailer partners have a way to tap into the nearly 800 million users on Facebook, motivate them to become loyal customers, and reward them."

Plink is a new company on Glenbrook's radar screen. For more information, see

LevelUp Introduces Custom Hardware Line to Accelerate National Rollout

Levelup logo 140pxLevelUp has announced a new custom hardware line for merchants. Merchants can sign up for LevelUp (for free) and be up and running in minutes. "Open the box, turn on the T-Mobile terminal, plug it in, and you're connected to the LevelUp nationwide payment network. It's that easy."

New Study Examines the Aftermath of Data Breaches

Experian logo 140pxExperian Data Breach Resolution and the Ponemon Institute have released survey findings from more than 500 IT professionals who have experienced a data breach at their company.
"The responsibility of keeping customers' information secure cannot lie solely on the shoulders of IT; rather every executive in the organization should be aware since the reverberation of a breach will be felt by everyone," said Ozzie Fonseca, senior director at Experian Data Breach Resolution. "Survey results show us that a data breach is often the result of human error or a crime– neither of which can be 100 percent prevented. As such, companies must put measures in place – training, preparedness plans, guidelines, etc. -- to help protect their customers' information."

FIS Mobile Wallet Powers Innovative Mobile Payments Solution

FIS logo 140pxFIS, "the world’s largest provider of banking and payments technology", has announced an innovative mobile payments solution that allows consumers to use most smartphones to make purchases at the point-of-sale (POS) and for online shopping.
This cloud-based payment solution is adaptable and secure, requiring only downloadable applications for both consumers and retailers. Importantly, the mobile payments solution can be built into retailers’ and financial institutions’ existing mobile applications, preserving brand equity and strengthening customer loyalty.

CorFire & SNAP to Bring Social Networks to Mobile Commerce

CorFire logo 05 13 11CorFire and SNAP (Social Network Appreciation Platform) have announced plans to integrate the SNAP platform into CorFire’s mobile wallet solution, CorPay, and its suite of mobile marketing services, Cor360.
The combined solution will provide a one-stop shop to enable QSRs and other retail segments to connect their m-commerce apps to social networks such as Facebook, Foursquare, and Twitter. Consumers are enabled to post pre-defined messages and check in automatically on their social networks each time they use their mobile merchant-branded payment cards, vouchers, and loyalty cards at the POS. Customers are rewarded with gifts, position on leaderboards and timely offers.

Vodafone Ventures Leads $11.3M Investment in Finsphere

Finsphere logo 140x60pxFinsphere has announced an $11.3 million investment led by Vodafone Ventures, the corporate venture capital arm of Vodafone Group.
"Through strategic relationships with mobile network operators and working with key industry partners, Finsphere enables wireless carriers to help protect their customers," said Mike Buhrmann, CEO of Finsphere. "Finsphere provides a sophisticated analytics platform for the development of non-intrusive identity services to enhance privacy and protect information across all industry segments."

January 25, 2012

January 24, 2012

CyberSource 2012 Online Fraud Report

Cybersource logo 140x60pxCyberSource has announced results of its 13th annual survey of eCommerce fraud based on an independent survey of hundreds of online merchants.
The overall picture: merchants are making gains against fraud but the battle continues. The fraud rate by order (the percentage of orders that turned out to be fraudulent) dropped from 0.9% in 2010 to 0.6% in 2011—the lowest in the 13 year history of the survey. But the cost of combatting fraud continues to grow. Dollar losses were up, manual review continued to climb, and merchants reiterated their concern that fraud is becoming more difficult to detect. 27% of respondents said they are engaged in mobile commerce and initial indicators regarding fraud in that channel are promising.

To obtain a copy of the survey results please visit

Skrill 1-Tap Offers One Tap Mobile Payments

Skrill logo 140x60pxSkrill, formerly Moneybookers, has announced the "launch of Skrill 1-Tap – a new product connected to Skrill’s digital wallet that brings quick and easy mobile payments to merchants and customers. By implementing Skrill 1-Tap, merchants can offer customers the opportunity to pay for goods in ‘one tap’ on any device, rather than having to re-enter login details or credit card information."

Upcoming Payments-Related Events

BayPay 2012 Kickoff Event - NFC
BayPay starts off the year with an evening meeting on NFC, hosted by INSIDE Secure, in Redwood Shores, CA on January 26, 2012.

CNP Payments Forum
Ashok Misra, Chairman of the Customer Not Present Payment Forum, has announced that the CNP Payment Forum will be holding an evening event on the Feb 8th, 2012 at the Intercontinental Hotel, Frankfurt.

FinovateSpring 2012
The FinovateSpring Conference has been expanded to two days, and will be held May 8-9, 2012 at the San Francisco Design Center Concourse.

Merchant Payments and Fraud Risk Management Organization Survey

GP Logo Horizontal 140px Last call! Are you a CNP merchant that's interested in learning how other merchants organize and staff their payments and fraud risk management organizations? There are a few days left to participate in our online survey and we'll share the results!

You can find the survey here:

MasterCard Pilots 'QkR' Line Busting Solution in Australia

MasterCard logo 140pxMasterCard has announced that Australia will be the first country to pilot QkR™, a new queue-busting mobile payment application developed by MasterCard that lets movie goers at selected La Premiere Hoyts cinemas order food and drinks directly from their seats by using their smart phone.
The new QkR by MasterCard in-cinema smart ordering service will be piloted by the Commonwealth Bank at a number of Hoyts cinemas for several weeks from January. Guests of Hoyts’ luxurious La Premiere cinemas in Sydney who have an iPhone or Android handset will be able to buy food and drink from the comfort of their cinema seats through an application downloaded to their phone. Purchases are then delivered directly to their seat.

Recurly Raises $6 Million in Series A for Recurring Billing Service

Recurly logo 140x60pxRecurly has announced that it has raised $6 million in a Series A financing round led by BV Capital, and including Polaris Venture Partners, Harrison Metal Capital and FreeStyle Capital.
Recurly is in the business of helping subscription-based businesses eliminate the pain required to scale recurring billing operations by providing an easy, self-serve, pay-as-you-go platform. Recurly’s service automates many of the complexities involved with subscription billing management, such as customer upgrades and downgrades, credit card errors and declines, automated customer communications, and customer retention management.

January 23, 2012

Survey Says Consumers Are Wary of Transacting on Tablets & Smartphones

Accertify logo 140pxAccertify recently commissioned a study of “connected” U.S. adults – or those with access to both a smartphone and a web-enabled computer – to learn more about how consumers perceive and are affected by online fraud.
… by large margins, online shoppers find computers more trustworthy than tablets or smartphones when making online purchases: 81% of respondents perceive their computer to be the most secure device for online shopping whereas only 7% trust their smartphone and 3% trust their tablets.

According to the survey, consumers today are conducting the most online transactions in the retail industry (57%), followed by banking and finance (51%), travel (27%), music and movie downloads (24%), and entertainment industries (18%).

Payments Views - PayPal @ POS Field Trip Report

GP Logo Horizontal 140pxOver on Payments View, our sister publication, Glenbrook's Russ Jones blogs about his hands-on experience using PayPal Empty Hands at the POS.
I went by the San Carlos Home Depot on the way to the Glenbrook office this morning and used PayPal’s “Empty Hands” to pay for my purchase. The whole thing worked and I left the store with a Home Depot receipt that listed my payment method as “PayPal” instead of “Visa XXXXXXXXXXXX9297″.


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