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January 19, 2011

A Look at PayPal's 4Q2010 Financial Results

PayPal_logo-140px.jpg PayPal's parent eBay announced financial results for the fourth quarter and fiscal year 2010 today.

eBay's Payments segment (including PayPal and BillMeLater) revenue was $971 million for the quarter, an increase of 22% year over year; $3,436 million for the year, an increase of 23%. Net total payment volume (TPV) for the quarter was $26.9 billion, an increase of 26% year over year; $91.9 billion for the year, an increase of 28%. In term of revenue mix, Merchant Services (the off-eBay business) represented 61.5% of TPV; international was 43.4% of TPV. The company processed 421.1 million transactions.

For the quarter, PayPal's revenue cut (now called its "global take rate") decreased slightly to 3.45%, along with a slightly lower transaction processing expense rate of 1.10% and a slightly lower transaction loss rate of 0.15%. Active accounts (defined as active in the last 12 months) reached 94.4 MM, up 16% year over year.

Bill Me Later's volume for the quarter was up and now stands at 1.7% of the total Payments segment TPV. Outstandings are now at $999 million, and net charges offs dropped to 6.1%. READ MORE »

What’s Coming Up at Glenbrook

GP Logo Horizontal-140px.png Stay on top of the payments industry! Glenbrook’s payments education programs offer comprehensive, unbiased, and time-efficient ways to keep current.

Payments Essentials Webinars – Tuesdays from 10:30AM -11:30AM PST, $149
February 1, 2011: Cards Essentials with Carol Coye Benson (Basics Level)
February 8, 2011: Beyond PCI with Bryan Derman and Carol Coye Benson (Insight Level)

Payments Boot Camps – Two day “deep dive” into the industry, $1995
February 16-17, 2011: Santa Clara, CA. - with Scott Loftesness and Carol Coye Benson
April 13-14, 2011: New York City - with Bryan Derman and Carol Coye Benson
Client and multiple-registrant discounts are available – email

Mobile Payment Debuts Nationally at Starbucks

starbucks_logo.pngStarbucks has announced that it now accepts mobile payments in all US company-operated stores.

Building on the earlier introduction of Starbucks Card Mobile App for select BlackBerry smartphones, iPhone and iPod touch and a successful mobile payment test program, customers now have access to the largest mobile payment program in the US and the fastest way to pay at Starbucks. This national program now includes nearly 6,800 company-operated stores and more than 1,000 Starbucks in US Target locations.
Over on Payments Views, Scott Loftesness applauds this development in a post entitled, "One Hand Clapping!"

Visa Europe Releases 2010 Annual Results

visa_logo-60pxh.png"Spend on Visa cards in Europe grew by over 16% in 2010 to total over €1 trillion", according to results released by Visa Europe. "This growth now means that €1 in every €8 of consumer spend in Europe is spent on a Visa card, up from €1 in €9 in 2009." The Visa Europe Annual Report 2010 was also released.

CyberSource Surveys of eCommerce Fraud Show Mixed Picture

CyberSource_logo-140px.jpgCyberSource has announced the results of its annual surveys of eCommerce fraud in North America and the U.K.

In the U.S. and Canada, online merchants say their 2010 fraud rate remained at 0.9% for the second straight year. U.K. merchants, on the other hand, say their fraud rate rose from 1.6% in 2009 to an average of 1.9% in 2010—twice the rate seen by U.S./Canadian merchants. CyberSource experts point to a number of likely causes for this development in the U.K., ranging from the greater incidence of cross-border eCommerce within the European region to “fraud migration” in which fraudsters, facing stiff challenges in one location, simply direct their efforts elsewhere, including the U.K.
In related news, the CPP Group has released their Card Fraud Index for the UK saying that card fraud affects a quarter of the adult population.

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