According to a press release issued late Tuesday, "Help With My Credit invites consumers to call a toll-free telephone number (1-866-941-1030) where operators will provide them with information about speaking with customer service representatives within participating credit card issuers or to accredited credit counseling agencies, depending on the individual’s situation and needs."
Consumers can also visit a new Web site, http://www.HelpWithMyCredit.org, which provides consumers information on how to manage credit cards and better communicate with their credit card companies, and how to identify and speak with an accredited credit counselor.
According to the companies, "the trial exceeded expectations, with a clear consumer demand emerging for contactless mobile payments and services during the trial, leading the three organisations to continue to explore opportunities in this area in the next few years."
In a post today on Payments Views titled "Who Wants to be (Half) a Millionaire?", Glenbrook's Bryan Derman reacts to an article titled "Banking for Dummies" by Michael Kinsley in today's Washington Post. Bryan welcomes your comments - particularly from those in the investment community.
Are you monitoring your brand on Twitter, FriendFeed, Blogs? Do you know why you should?
Here at Payments News we've embraced Twitter, are delighted with FriendFeed, and gorge on the many payments and banking industry blogs now available. These tools are all part of how we track what's going on in the industry and stay abreast of new developments that may impact our clients. We're amazed by the amount of timely information and insight that can be gleaned using these tools and some specialized techniques we've developed.
How about you? Are you monitoring mentions of your brand online? Are you tracking your competitors' online activities? Are any of your disgruntled customers airing their complaints on the Internet? You won't know unless you've engaged in social media. We can help you.
You've got questions and our upcoming Web 2.0 & Financial Services workshop has answers. Join Scott Loftesness and Erin McCune of Glenbrook along with Mitch Muroff of Curaxian as we explore the world of Web 2.0 technologies and their impact on financial services in a special, one-day workshop (morning plus optional afternoon sessions) on March 19th in Santa Clara, California.
This year’s forum, Celebrating 20 Years of Educating Merchants on Payment Processing Profitability, will provide a variety of educational sessions designed to give card-not-present merchants real-time strategies for streamlining payment processes and cutting costs.
Here's how the Fed put it in the introduction to this update of the SCF:
The survey shows that, over the 2004–07 period, the median value of real (inﬂation-adjusted) family in- come before taxes was little changed; median income had grown slightly in the preceding three-year period.
Noting that the SCF has typically underreported credit card debt, Adam Levitin writes on the Credit Slips blog:
Balances for revolvers grew by somewhere between a quarter and a third in three years. Wow. This bespeaks a rapid leveraging up in credit card debt for a large segement of Americans.
We've put together a custom version of the main Payments News page for easy viewing on iPhones and iPod Touches.
To view the iPhone-optimized page, open Safari on your iPhone and go to the following URL: http://paymentsnews.com/m.
You can save it as an icon to your home screen on the iPhone for easy re-opening. (Note: If you're curious what was involved in creating the iPhone version, see this article on my personal blog.)
Comments are always welcome - just use the feedback link on the menu bar above just below the Payments News logo.