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June 27, 2009

New Glenbrook Report: Credit Card Acceptance for B2B Payments

Credit Card Acceptance for B2B Payments-140px.jpgNewly available over on our sister site is a new Glenbrook research brief titled "Credit Card Acceptance for B2B Payments" by Glenbrook's Erin McCune and Carol Coye Benson.

This new research brief is based findings from a series of interviews conducted with business-to-business suppliers about credit card acceptance conducted earlier this year. There's a form in the article for you to request a download of the report.

Money In The Bank? A look at CashEdge’s POPmoney

POPmoney_logo-140px.jpgOn, Glenbrook's Carol Coye Benson takes a look at CashEdge's new POPmoney person-to-person money transfer service. Carol interviewed CashEdge's Neil Platt, SVP & General Manager - US Banking, about the new service.

June 26, 2009

A Day in the Life: Getting Refunds on Michael Jackson's Shows

With yesterday's death of Michael Jackson, purchasers of tickets to his planned London shows originally scheduled to begin in a few weeks will be seeking refunds on their purchases. See this article in todays' Guardian for more information. "Tickets for Jackson's 50-day tour sold out almost immediately when they went on sale in March. More than a quarter of a million people bought tickets..."

This is a nightmare scenario for a merchant acquirer - tickets purchased using credit cards for a future performance that ultimately doesn't happen. This is why merchant acquirers are as concerned about the nature of the goods/services being sold as they are about the merchant itself. It will be interesting to watch as this plays out in the UK.

June 25, 2009

A Look at Brazil's VisaNet takes a look at VisaNet, a credit card processor and Visa affiliate in Brazil that is set to raise $3 billion in an upcoming initial public offering.

Metavante, First National Bank of Omaha Renew Prepaid Relationship

Metavante_logo-140px.jpgMetavante has announced that the smartOne Prepaid Solutions division of First National Bank of Omaha has renewed its prepaid card processing agreement with Metavante Corporation. Extending a relationship that began in 2005, First National Bank of Omaha will continue offering its smartOne Prepaid Solutions products and services with account processing and real-time account validation services from Metavante. First National Bank of Omaha’s smartOne Prepaid Solutions portfolio includes payroll, reward/incentive and corporate disbursement (travel expenses and relocation funds) prepaid cards. READ MORE »

June 24, 2009

Mercator Advisory Group Publishes End-to-End Encryption Report

MercatorAdvisoryGroup_logo-140px.jpgMercator Advisory Group has published a new report, End-to-End Encryption: The Acquiring Side Responds to Data Loss and PCI Compliance that "explores end-to-end encryption (E2EE) in the hands of merchants, payment service providers and processors. In the face of the three bogies of PCI DSS compliance and penalties, reputational risk and direct financial loss, the acquiring half of the payments process is evaluating options for eliminating cleartext cardholder data from their systems. Tokenization (the subject of a recent Mercator report) and end-to-end encryption are the leading candidates. This report examines the complexity of E2EE within payments and enterprise security." READ MORE »

A Look at American Express

Amex_logo-140px.jpgToday's Heard on the Street column by Peter Eavis in the Wall St. Journal takes a look at American Express. Eavis writes: "The dilemma for AmEx is deciding how big its pure credit-card book, as opposed to classic charge cards, should be."

Germany: Gemalto Launches Optical Reader for Online Banking

Gemalto_logo-140px.jpgGemalto has announced commercial launch of the Ezio Optical TAN, a unique optical authentication reader for online banking access that is specially designed for the German market. According to the company, "the reader, the size of a credit card, fits in a wallet along with the banking card. Users present the device in front of their computer screen and optical sensors capture the data they would normally enter from the reader keypad to carry out and sign online transactions. No software needs to be installed to use the device." READ MORE »

June 23, 2009

How Do You Pay Online?

In a post on titled "eRetailer Tender Type Acceptance Analysis", Glenbrook's Russ Jones takes a look at a recent Internet Retailer study of the top 500 retail web sites and does some additional tender type analysis to see what we could learn about acceptance trends across various alternative online payment methods.

Across the top 100 online retailers, Russ found that "87% of the Top 100 accept a form of payment other than the main four payment card tenders. 72% took at least five types of tenders — the four main tenders plus one alternative. On the far end of tender types diversity, 11% of the Top 100 took at least 8 different types of tenders."

Russ notes that this analysis is specific to online retailers based in the United States. Our analysis at Glenbrook indicates that about 60% of the global eCommerce market is now outside the United States — and tender type acceptance (and acceptance strategies) vary greatly country-to-country. If you're looking to sort out your global acceptance strategy, contact Russ Jones directly for further assistance.

Glenbrook’s Payments Systems and Domains Analysis for 2008

Glenbrook U.S. Payments Systems by Domain - 2008.jpgIn yesterday's edition, we announced we were making available a copy of Glenbrook’s Payments Systems and Domains Analysis for 2008 to those who request it.

Unfortunately, in our email newsletter, the form didn't work correctly for some recipients - so you may have not be able to successfully request a copy.

If you'd like to receive a copy, please go directly to this page on and request your copy by filling out the form on that page. We appreciate your interest in our work at Glenbrook and welcome your comments on our analysis!

Wacky Ways to Destroy Your Credit Card

CuttingUpCards-140px.jpgABC News Business reported Scott Mayerowitz takes a look at the many ways frustrated consumers are dealing with their credit cards - and destroying them!

For even more fun, search YouTube using the keyword plastectomy.

New PayPal Survey Looks at Checkout Abandonment

PayPal_logo-140px.jpgPayPal has released a new survey released finding that nearly half (45 percent) of online shoppers have abandoned their carts multiple times in the past three weeks due to high shipping costs, security concerns and lack of convenience. According to PayPal's survey, the average cost of abandoned goods in U.S. shopping carts is $109. READ MORE »

Alternative Online Consumer Payments - New Javelin Research

Javelin_logo-140px.jpgJavelin Strategy & Research has released a new report evaluating providers of alternative payment solutions for online retail transactions. The report, Predicting Alternative Payments Vendor Success: Balancing Needs Among Banks, Merchants, and Consumers reviews services provided by nine vendors: Acculynk, eBillme, HomeATM, Mazooma, Moneta, NACHA SVP, Noca, SeerGate, and Verient. READ MORE »

CashEdge Launches POPmoney P2P Payments Service for Banks

POPmoney_logo-140px.jpgCashEdge has announced the launch of POPmoney - calling it "the first person-to-person payments (P2P) service for banks, enabling banks to provide simple and secure P2P payments from their online or mobile banking applications." READ MORE »

Mobile Money Ventures, Citibank Launch Mobile Banking in Philippines

MobileMoneyVentures_logo-140px.jpgMobile Money Ventures has announced it has teamed up with Citibank to offer the first browser-based mobile banking solution in the Philippines. Citi Mobile Banking allows customers to securely manage their banking needs from their mobile handsets at any time and from any location. READ MORE »

A Look at Credit Cards Issued by Credit Unions

bank-generic_logo-140px.jpgIn an op-ed piece in today's New York Times titled "A Fairer Credit Card? Priceless", Ryan Bubb and Alex Kaufman write about the credit cards issued by credit unions and how those credit cards "largely conform to the new rules already, while profitably maintaining the basic features that users know and love. ... Credit union cards actually offer lower annual fees and longer grace periods than regular cards."

Visa Launches Pago Móvil con Visa in Peru

visa_logo-140px.jpgVisa has announced the start of a mobile payment program in collaboration with VisaNet Perú and Telefónica called Pago Móvil con Visa (Visa Mobile Pay). The new service "allows Visa cardholders in Peru to pay for products and services by simply initiating a payment over the wireless network. The service is available to Visa accountholders with credit or debit cards issued by Banco de Crédito, Interbank, BBVA Continental and Scotiabank in Peru." READ MORE »

Visa, NeuStar Team for Mobile Payments and Financial Services

visa_logo-140px.jpgVisa and NeuStar have announced a strategic alliance they say is "designed to accelerate the adoption of mobile financial services globally." According to the companies, "the alliance will combine the reliability, scale and security of Visa’s global payment network with NeuStar’s carrier grade infrastructure which provides critical interconnection services to global network operators and their partners enabling seamless delivery of mobile services to consumers worldwide." READ MORE »

June 22, 2009

Glenbrook’s Payments Systems and Domains Analysis for 2008

Glenbrook U.S. Payments Systems by Domain - 2008.jpgEach year, Glenbrook attempts the impossible – to create a simple table showing U.S. payments system volumes, by both “amount” (dollar value) and “count” (number of transactions) – all mapped to payments domains. We use the term “domain” to refer to the purpose of the payment – so that purchases at the point of sale, bill payment, person-to-person payments, etc. are domains.

To read more about our analysis for 2008 - and to request a copy - see this post on by Glenbrook's Carol Coye Benson.

Cellfire Adds Safeway to its Mobile Grocery Coupon Program

Cellfire_logo-140px.jpgCellfire has announced the expansion of its nationwide digital grocery coupon program to include Safeway, one of the largest grocery providers in the country. According to the company, its digital grocery coupons are now available via mobile phone or computer and redeemable at more than 1,500 Safeway stores nationwide under the banners of Vons, Pavilions, Randalls, Tom Thumb, Dominick's, Genuardi's and Safeway. READ MORE »

The State Bank First to Offer Bling Nation’s Local Payments Network

BlingNation_logo-140px.jpgBling Nation has announced that "La Junta, Colo.-based The State Bank went live on May 21 with the Bling Nation Community Payments Service, a contactless payments network that enables banks and merchants to avoid global network costs and keep money within the community through a secure local debit network. The bank markets the local payments network as an alternative to expensive, traditional payments networks and accompanying rewards program as Redi Pay Bling." READ MORE »

oneTXT Enters Social Media Payments Market with $2 MM Series A

onetxt_logo-140px.jpgCalling itself "a social media payment platform", has announced that it has closed $2 million in Series A financing. "Metamorphic Ventures, New York City, led the round, joined by KPG Ventures of San Francisco, and New York Angels Fund. Individual angel investors also participated, including David Hirsch, formerly at Google; Geoffrey Judge, co-founder of 24/7 Real Media (now part of WPP); Roger Ehrenberg, former president and CEO of DB Advisors, a wholly-owned subsidiary of Deutsche Bank AG; and Mark Michel, formerly Group Head at TD Capital, TD Bank's private equity fund focused on the media and communications sectors." READ MORE »

American Express Introduces Spending Controls on Cards

Amex_logo-140px.jpgAmerican Express has announced a new service that "provides American Express Charge Cardmembers with the ability to set spending limits for Additional Cards on their account. It’s the only consumer card on the market to offer this type of spending control. Now, instead of providing cash to their teenagers, other family members, the nanny, or other household helpers, Cardmembers can set, manage and track spending limits on Additional Cards, helping them to maintain a tighter household budget and track all family expenditures billed to their Card." READ MORE »

A Look at PayPal and Fraud Risk Management

On the New York Times Bits blog, Saul Hansell writes about PayPal's fraud risk management techniques - noting that "you may not have ever bought anything with PayPal, but it’s got a file on you anyway, just in case."

Merchant Link, MICROS Extend Tokenization to Property Management

Merchant_Link_logo-140px.jpgMerchant Link has announced that it will offer later this year its TranactionVault hosted credit card security product and service to users of the latest version of the MICROS OPERA Property Management System (PMS). READ MORE »

Headline News - June 22, 2009

Note: Throughout the day, as Payments News happens, this post is updated. For job opportunities available for payments professionals, visit Employers looking to hire payments professionals can post their job openings there as well.


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