A Day in the Life: Getting Refunds on Michael Jackson's Shows

With yesterday's death of Michael Jackson, purchasers of tickets to his planned London shows originally scheduled to begin in a few weeks will be seeking refunds on their purchases. See this article in todays' Guardian for more information. "Tickets for Jackson's 50-day tour sold out almost immediately when they went on sale in March. More than a quarter of a million people bought tickets..."

This is a nightmare scenario for a merchant acquirer - tickets purchased using credit cards for a future performance that ultimately doesn't happen. This is why merchant acquirers are as concerned about the nature of the goods/services being sold as they are about the merchant itself. It will be interesting to watch as this plays out in the UK.