There are some great comments in Chris' notes. For example, when asked about hiring, Kuhlmann said: "We don’t hire bankers, because bankers come in with their DNA and they have their legacy which won’t fit. Instead we hire dancers, musicians and artists. People who can deliver a great and different experience. "
See also Kuhlmann's new book: The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause - now available in the Payments News Book Store on Amazon.com and in a Kindle edition.
Hiring? Do you have job openings for payments professionals? Post your openings on PaymentsJobs.com!
Glenbrook's next Payments Boot Camp will be held in Santa Clara, California on January 20-21, 2009. Enrollment for that session is now open. Carol Coye Benson and Scott Loftesness will be teaching the Santa Clara session.