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« November 9, 2008 - November 15, 2008 | Main | November 23, 2008 - November 29, 2008 »

November 21, 2008

Highlights from BAI Retail Delivery 2008

On his blog, Jim Bruene shares his highlights from this week's BAI Retail Delivery 2008 show in Orlando.

Visa Files Form 10-K Annual Report

Visa has filed with the SEC its Form 10-K Annual Report for its 2008 fiscal year ended September 30.

A Discussion with ING Direct's Arkadi Kuhlmann

In a Finanser blog post titled "ING Direct: Rebels with a Cause", Chris Skinner writes from the BAI Retail Delivery Conference about an interview conducted with Arkadi Kuhlmann, Chairman, President and Chief Executive Officer of ING Direct USA.

There are some great comments in Chris' notes. For example, when asked about hiring, Kuhlmann said: "We don’t hire bankers, because bankers come in with their DNA and they have their legacy which won’t fit. Instead we hire dancers, musicians and artists. People who can deliver a great and different experience. "

See also Kuhlmann's new book: The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause - now available in the Payments News Book Store on and in a Kindle edition.

Headline News - November 21, 2008

Note: Throughout the day, as Payments News happens, this post is updated. For job opportunities available for payments professionals, visit Employers looking to hire payments professionals can post their job openings there as well.

November 20, 2008

MasterCard Survey: 'Tis the Season of the Smart Shopper

MasterCard has released a new survey finding that nearly one third of Americans (29%) plan to seek out bargains more this year than they did last year when shopping for the holidays. "Findings show that Americans will shop smarter this year by using a variety of cost-saving strategies and shifting spend towards practical gifts, such as gift certificates or gift cards." READ MORE »

November 19, 2008

New Jobs Posted on

Several new job openings have recently been posted on our website:

Hiring? Do you have job openings for payments professionals? Post your openings on!

A Look at Twitpay

On Web Worker Daily, Mike Gunderloy takes a look at Twitpay, described as "a simple way to send payments via Twitter." A Twitpay account is funded via PayPal in amounts between $10 and $49.99. Twitpay's FAQ page says that the service was created by a team at the Atlanta Startup Weekend.

PayPal's Global Selling Guide for Ecommerce Merchants

Eddie Davis writes on the PayPal Blog about PayPal's new Global Selling Guide for ecommerce merchants. "The guide includes information on the unique holiday customs of 17 nations and tips on a variety of topics including shipping, payments, customs, and tax considerations."

Barclaycard Opens New Office in Long Island City, New York

Barclaycard, the credit card division of Barclays PLC, has announced that it is expanding its global operations by opening a new administrative office in Long Island City, New York. The company says it plans to hire more than 200 employees for the new location within the next 12 months and that the new office will primarily focus on credit risk with additional corporate finance and market analytics functions. It will support Barclaycard’s operations globally including its U.S. business headquartered in Wilmington, Delaware. READ MORE »

Online Payment Options in the UK

ShopSpree in the UK says its completed research on over 400 online shops in the UK and identified the payment types accepted. Here's a summary of their findings.

An Update on MasterCard's Mobile Partner Program

MasterCard has issued a press release updating the activities of its Mobile Partner Program launched in 2007 and reporting that more than 30 companies have joined the program. "The MasterCard Mobile Partner Program is a global online resource center designed to foster knowledge-sharing, manage document distribution, track product implementations and evaluate partnership opportunities within the mobile industry." READ MORE »

ClairMail Chosen by PNC to Enhance Mobile Banking Services

ClairMail has announced that PNC Financial Services Group has expanded its mobile banking services by integrating ClairMail's mobile banking solution. Separately, ClairMail announced that its bank customers have seen "upwards of 25 percent adoption by online banking consumers." READ MORE »

November 18, 2008

Last Call for Glenbrook's Denver Payments Boot Camp - Dec. 3-4

Glenbrook's Payments Boot Camp in Denver on December 3-4 almost sold out. If you're interested in joining this session, please be sure to enroll right away. Carol Coye Benson and Linda Elliott will be teaching the Denver session.

Glenbrook's next Payments Boot Camp will be held in Santa Clara, California on January 20-21, 2009. Enrollment for that session is now open. Carol Coye Benson and Scott Loftesness will be teaching the Santa Clara session.

TowerGroup Projects Nearly 9% Decline in Gift Card Sales

TowerGroup has announced new research finding that total gift card sales for the 2008 holiday season will take nearly a 9 percent hit - owing largely to the downturn in the US economy. "That 9 percent decrease will be largely due to an expected 14 percent decline in the sales of merchant-sponsored (also “closed-loop” or private label) gift cards. Sales of bank sponsored (network-branded) gift cards are expected to increase 5.6 percent, a positive showing in the current climate." READ MORE »

Heartland Payment Systems Acquires Chockstone

Heartland Payment Systems has closed the acquisition of Chockstone, a privately held provider of gift card programs and loyalty solutions. Terms of the agreement were not disclosed. READ MORE »

Wells Fargo Introduces Payments Adapter for Oracle

Wells Fargo and Oracle have announced the release of the Wells Fargo Adapter -software that quickly integrates Wells Fargo treasury management services with the Oracle E-Business Suite financial applications. READ MORE »

Citi, Firethorn Launch Citi Mobile for Cards

Citi and Firethorn Holdings have introduced Citi Mobile for Cards - call it "an advanced mobile solution that allows Citi credit card customers to quickly, easily and securely access real-time credit card account information on their mobile phones. Citi Mobile for Cards is now available to AT&T subscribers as part of AT&T Mobile Banking, and to Verizon Wireless customers who download and use the free mobile banking application on Get It Now." READ MORE »

comScore Reports E-Commerce Sales Only Grew 1% in October

comScore has released its monthly retail e-commerce sales estimates reporting that online spending in October 2008 grew by only 1 percent over October 2007, the lowest monthly growth rate since comScore began tracking e-commerce in 2001. The overall softness in online retail spending was precipitated by curtailed spending across mid to lower income segments, with households earning less than $50,000 exhibiting negative spending growth compared to a year ago. READ MORE »

Monitise, eCommLink Partner for Mobile Prepaid Debit Solutions

eCommLink and Monitise Americas have announced that they are working together to jointly offer mobile money applications to the prepaid debit card industry. READ MORE »

PayPal Expands Its Service Around the Globe

PayPal has announced that it has expanded its service with fully localized sites in Mexico, Hong Kong and Singapore and an improved online experience for customers around the world. PayPal also launched nine new languages on its Web site including Bahasa Indonesian, Danish, Norwegian, Portuguese, Russian, Swedish, Thai, Traditional Chinese and Turkish. READ MORE »

NYCE To Pilot SafeDebit with Verient

NYCE has announced that it has signed a contract with Verient to conduct a pilot of NYCE’s SafeDebit, an e-commerce payment solution that will enable online shoppers to make purchases on the Internet without sharing their PIN or account information at the merchant’s Web site. NYCE plans to pilot SafeDebit beginning in early 2009. READ MORE »

Canadian Banks Get Go Ahead to Issue Visa and MasterCard

Tara Perkins writes for the Globe and Mail about a decision by Canada's Competition Bureau allowing banks to issue both Visa and MasterCard cards in Canada.

Headline News - November 18, 2008

Note: Throughout the day, as Payments News happens, this post is updated. For job opportunities available for payments professionals, visit Employers looking to hire payments professionals can post their job openings there as well.

November 17, 2008

PCI Security Standards Council Introduces Assessor QA Program

The PCI Security Standards Council (PCI SSC) has announced that it has launched a quality assurance program for Qualified Security Assessors (QSAs) and Approved Scanning Vendors (ASVs). According to the PCI SSC, "the new program was designed to provide QSAs and ASVs with a set of requirements that helps ensure they provide consistent, quality validation and assessment services to merchants and service providers." READ MORE »

Chase Paymentech's 2008 Cyber Holiday Pulse Index

Chase Paymentech has launched its 2008 Cyber Holiday Pulse Index, an annual measurement of online shopping activity during the holiday season that tracks e-commerce spending activity across a sample of leading e-retailers. The measurement reflects the number of transactions and dollar value handled by Chase Paymentech’s global processing platforms. READ MORE »

NACHA Announces PAYMENTS '09 Keynote Speakers

NACHA has announced that Heidi Miller, CEO of J.P. Morgan’s Treasury & Securities Services, will keynote and open its PAYMENTS ‘09 conference being held April 5 - 9 at the Orlando World Center Marriott in Orlando, Fla. Steve Case, chairman and CEO of Revolution LLC, will headline the Industry Agenda General Session. READ MORE »

Monitise Americas Announces 23 New Mobile Banking Partnerships

Monitise Americas has announced that 23 additional financial institutions have signed agreements with Metavante to provide mobile services to their customers and members. READ MORE »

Citi Town Hall Meeting - 50,000 Additional Job Cuts Planned

Citigroup held a Town Hall meeting with employees this morning - the presentation slides are available from the Investor Relations section of the Citigroup web site. Slide 15 shows Citi's planning to reduce headcount from 352,000 to 300,000 in the near-term. This reduction is in addition to about 23,000 layoffs already this year. More coverage: Reuters, Wall St. Journal, NY Times.


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