First, the Innovest webcast this morning - before the failed vote in Congress - describing their analysis of credit card issuers and forecasting serious issues ahead for those credit card issuers who live for their delinquency oriented business models and exploitation of their cardholders vs. those issuers who are serious about having a repayment business model and work with their customers accordingly.
Second, Thad Peterson's "What Now?" post tonight on his Banking on Customers blog. Thad reminds us that as "A.P. Giannini, the founder of Bank of America said, 'If an institution becomes great, it is usually by the consent of the people it serves.' At this time, in this place, truer words were never spoken."
What do you think? Post a comment!
RBC is doing several smart things here - announcing a new person-to-person service that's incrementally useful - not the "be all, end all" mobile payments service. They're making it easy to participate and doing some smart adaptive risk management too. The technology for the new service is being provided by paybox, a German mobile payments solutions company. Read on for details.