A Discussion with ING Direct's Arkadi Kuhlmann
In a Finanser blog post titled "ING Direct: Rebels with a Cause", Chris Skinner writes from the BAI Retail Delivery Conference about an interview conducted with Arkadi Kuhlmann, Chairman, President and Chief Executive Officer of ING Direct USA.
There are some great comments in Chris' notes. For example, when asked about hiring, Kuhlmann said: "We don’t hire bankers, because bankers come in with their DNA and they have their legacy which won’t fit. Instead we hire dancers, musicians and artists. People who can deliver a great and different experience. "
See also Kuhlmann's new book: The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
Arkadi's keynote was refreshing. I left pumped and ready to learn to play jazz.
Posted by: Randy San Nicolas | November 22, 2008 at 03:56 PM