ClairMail to Power Mobile Banking for Texas-based City Bank

ClairMail is the first and only mobile banking and payments solution that delivers 2-way mobile banking and payments functionality on all mobile phones with consistency across all three user interface types – messaging, mobile web and client applications – known as the “2-way triple play.” On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a bank’s systems of record and provides bank customers with a comprehensive suite of 2-way mobile banking and payment services.

The ClairMail System is certified to interface with City Banks’ banking systems and numerous other third party core processing and online banking systems. Having successfully integrated with a wide variety of financial institution service providers across numerous customer deployments, third party integration is a ClairMail core competency.

The ClairMail System’s modular design and complete 2-way mobile banking and payments services will enable City Bank customers to access account information and conduct transactions by leveraging any mobile phone's existing messaging (SMS) software and mobile web capabilities – regardless of the device’s manufacturer, model, operating system or wireless carrier.

The ClairMail System also incorporates a powerful Event Engine which can process hundreds of thousands of transactions every minute from City Banks’ back-end systems – including credit card and core processing – and enable customer-defined 2-way actionable alerts. The ClairMail Event Engine offers a broad set of alerts that City Bank customers can opt-in to receive, including deposit confirmations, withdrawal confirmations and account threshold alerts. Alerts can also be sent when interest is paid to a checking account in City Bank’s flagship Reward Checking product. The ClairMail Event Engine empowers City Bank to provide these time-sensitive, 2-way alerts which their customers can respond to with a simple text message in order to easily and securely resolve issues and manage all aspects of their personal finances from their mobile phone.

“We are committed to staying in touch with our customers’ needs and offering revolutionary products and services that are responsive to those needs,” said Cory Newsom, President and CEO of City Bank. “We selected ClairMail because they offer a comprehensive, best-of-breed suite of mobile banking services on a highly secure platform and will deliver the most valuable user experience for our customer base.”

“ClairMail is honored to team with City Bank to quickly and easily provide our industry-leading suite of convenient, secure and on-demand 2-way mobile banking and payments services to their mobile customers,” said Joseph Salesky, CEO of ClairMail. “City Bank customers will benefit from our complete and intuitive mobile banking services on any mobile phone, using their preferred interface.”