Online Resources, Fair Isaac Partner for Web-Based Collections

The partnership enables users of Fair Isaac’s ScoreNet® network to take advantage of Online Resources’ unique web-based collections solution. ScoreNet clients benefit from reduced set-up costs, faster implementation, and quick and easy exchange of account data with Online Resources.

The ScoreNet network is recognized as the leading communications platform in the collection and recovery industry and provides secure and managed access between 1300 creditors and third-party business partners. By connecting to the ScoreNet network, all necessary parties involved in the collection of debt can operate effectively as a single, intelligent entity.

Online Resources’ solution includes its award-winning Virtual Collection Agent™, a secure and compliant 24x7 web service that sharply reduces losses from delinquent consumer accounts, combined with CollectPay, an integrated online payment service that maximizes consumer options and minimizes payment processing costs.

“Fair Isaac is removing typical expense and maintenance issues by providing one simple interface for its hundreds of creditors and agencies who wish to avail themselves of the latest in web-based collections and payments technology,” said Robert R. Craig, executive vice president and general manager of Online Resources’ eCommerce Services. “We are poised to provide ScoreNet clients with an exceptionally effective service to help them maximize their debt recovery.”

“Online Resources’ web-based collections solution is an excellent addition to the ScoreNet platform for our collection and recovery clients,” said Eric Herson, vice president at Fair Isaac. “This uniquely integrated solution, backed by Online Resources’ expertise in driving web channel adoption, provides our collection and recovery clients a proven way to significantly increase liquidation and payment rates.”