Experian, VoiceVerified Alliance Offers Strong Authentication Solutions
Experian has announced an alliance with VoiceVerified to "jointly market and sell authentication solutions that combine data-based and voice biometric authentication technologies to verify an individual's identity. Multifactor authentication will result in reduced fraud and associated operational losses for organizations, address Federal Financial Institutions Examination Council guidance requirements and provide a more secure operating environment for consumers."
"Experian is working with clients to provide true multifactor authentication that provides continual security against identity-based fraud," said Gary Kearns, president, Experian's Decision Analytics. "A coordinated approach to authentication, using both data- and analytics-based solutions along with voice biometric solutions, is a significant step to providing security at all points in the Customer Life Cycle."Experian's authentication solutions will verify a customer's identity by utilizing a variety of data sources, predictive analytics and challenge questions, as appropriate. Use of the Experian technology provides security to the biometric system by validating that the biometric "sample" is given by a legitimate consumer and not a fraudster attempting to commit identity theft. Once a customer's identity is confirmed at the initial enrollment phase using Experian's identity verification process, a voiceprint will be taken utilizing VoiceVerified technology. The voiceprint can then be used to validate identity for future customer-client virtual interactions. Experian's solutions can also be used beyond the enrollment period to reconfirm a consumer's identity.
"The selection of voice for multifactor authentication is driven by the combination of user simplicity and strength of security as compared to other available authentication technologies," said Jeffrey Randol, chief executive of VoiceVerified. "In order to provide the greatest level of protection possible, the biometric element -- in this case a voiceprint -- is as unique as a fingerprint and can only be used by the correct individual. Experian's data expertise will allow us to validate an individual's identity at enrollment, ensuring future secure and trustworthy interactions for the client and consumer."
Experian's Decision Analytics business combines data intelligence, analytics, software and consulting to provide credit risk, identity and fraud solutions that help clients increase profitability and improve performance. The company's enterprise-wide decisioning solutions enable clients to manage and optimize risk; prevent, detect and reduce fraud; meet regulatory obligations; and gain operational efficiencies. Trusted by leading players worldwide, Experian's Decision Analytics business provides the intelligence to make accurate and informed decisions to help clients better manage their customer relationships.
About VoiceVerified
The VoiceVerified(R) service automates biometric verification for merchants, banks, brokerages, agencies, employers and organizations that must protect the identity and privacy of their consumers, employees and/or citizens. Delivered through a secure Point Service Provider(R) (PSP) platform, the telephony-based service requires virtually no hardware, licensed software or modifications to existing systems. Nonintrusive, economical and accurate, VoiceVerified's PSP service provides enterprises with a crucial layer of security to safeguard their corporate image, brand and consumer relationships. VoiceVerified is based in New Hope, Pa., and grew through the acquisition and development of voice verification technologies. For more information, visit http://www.voiceverified.com.
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