Mobile Banking Redux
In an article in this morning's Wall St. Journal titled "Mobile Banking Shifts Into Higher Gear," Jane Kim reports on the resurgence in interest among major banks in offering mobile banking services. Kim quotes Celent analyst Dan Schatt who "says he expects that by the end of this year, 10% of people who currently bank online will use mobile banking." Kim also notes that some consumers think mobile payments when they hear about mobile banking - and are disappointed when mobile payments isn't part of a bank's mobile service offering.
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