Boston Fed Study of Consumer Behavior and Payment Choice
The Federal Reserve Bank of Boston has released a new Study of Consumer Behavior and Payment Choice (PDF) based on a survey of payment behavior and attitudes taken by Federal Reserve employees in 2004. The authors include Marques Benton, Krista Blair, Marianne Crowe, and Scott Schuh. Among the findings: "Cost, convenience, and timing are the three most important fundamental characteristics that determine respondents’ adoption and use of all payment methods. Safety and privacy also are important for methods more susceptible to consequences like identity theft that are costly to consumers."
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