TJX Security Breach

While TJX has specifically identified some customer information that has been stolen from its systems, the full extent of the theft and affected customers is not yet known. This intrusion involves the portion of TJX’s computer network that handles credit card, debit card, check, and merchandise return transactions for customers of its T.J. Maxx, Marshalls, HomeGoods and A.J. Wright stores in the U.S. and Puerto Rico, and its Winners and HomeSense stores in Canada, and may involve customers of its T.K. Maxx stores in the U.K. and Ireland. The intrusion could also extend to TJX’s Bob’s Stores in the U.S. The Company immediately alerted law enforcement authorities of the crime and is working closely with them to help identify those responsible. TJX is also cooperating with credit and debit card issuers and providing them with information on the intrusion.

TJX is conducting a full investigation of the intrusion with the assistance of several leading computer security and incident response firms and is seeking to determine what customer information may have been compromised. The Company is committed to providing its customers with more information when it becomes available.

With the help of leading computer security experts, TJX has significantly strengthened the security of its computer systems. While no computer security can completely guarantee the safety of data, these experts have confirmed that the containment plan adopted by TJX is appropriate to prevent future intrusions and to protect the safety of credit card, debit card and other customer transactions in its stores.

Ben Cammarata, Chairman and Acting Chief Executive Officer of The TJX Companies, Inc., stated, “We are deeply concerned about this event and the difficulties it may cause our customers. Since discovering this crime, we have been working diligently to further protect our customers and strengthen the security of our computer systems and we believe customers should feel safe shopping in our stores. Our first concern is the potential impact of this crime on our customers, and we strongly recommend that they carefully review their credit card and debit card statements and other account information for unauthorized use. We want to assure our customers that this issue has the highest priority at TJX.”

TJX has established a special helpline for its customers who have questions about this situation. Customers may reach the helpline toll-free at 866-484-6978 in the United States, 866-903-1408 in Canada, and 0800 77 90 15 in the United Kingdom and Ireland.

TJX will also provide information for customers on its website, www.tjx.com, including tips on preventing credit and debit card fraud and other steps customers may take to protect their personal information.