Bankers Can Learn From JetBlue
Over on Tom Brown's Bankstocks.com web site this morning, David Martin writes about his recent "wow" experiences with JetBlue - saying "I’m trying hard to remember the last time I interacted with a company and immediately felt compelled to tell my friends, “I can’t believe how good these guys are. You’ve got to check them out!” Someone once said "retail is detail" - that's what retail bankers have to live every day.
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