Return Fraud Earns Retailers' Wrath
Michelle Singletary writes for the Washington Post about merchants being victims of fraudulent merchandise returns - amounting to $9.6 billion in losses this year according to industry surveys. According to Singletary, "Some retailers are also using the services of The Return Exchange of Irvine, Calif., to monitor returns and catch thieves. The company provides fraud and abuse detection products to track excessive or illegal merchandise returns."
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