Target Reviews Credit Card Operations
Every once and a while, an opportunity comes along to learn some really interesting things about the credit card business. Last Friday Target held a two hour meeting with the financial community reviewing its credit card operations. A webcast of the event is available online. The management presentations last about 40 minutes - listening is highly recommended if you're interested in how this major retailer has integrated its credit card business into its overall relationship strategy. At one point while discussing a slide showing the evolution of tender types at Target over the last ten years, Target's CFO Doug Scovanner describes what he calls "corrosive" economics related to the impact credit card fees have had on retailers.





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