New Google Checkout Features: Email Invoices, Coupons

Google Checkout has been enhanced so that sellers can now send out email invoices via Google Checkout. Late last month, Google Checkout added a Coupon Creator feature allowing sellers to offer a variety of coupons and discounts including $-off discounts, %-off discounts, etc. as well as specifying such things as "one per customer," "new customers only," and so on.

TechCrunch's Mike Arrington reports on his experiences as a seller with customer service from both Google Checkout and PayPal. Arrington says "When we’ve had to contact Google about issues (such as the suspected fraud), we’ve received intelligent customer service and the problems were quickly resolved. Contacting PayPal customer support, on the other hand, has been a complete nightmare. Automated response hell, followed by canned responses that didn’t address our issue, followed by silence."