Annals of Card Marketing - Stopping Solicitations
David Pogue blogs about what he calls "the customer service absurdity of the week" - this time it's Citibank's unsolicited credit card solicitations that are driving folks up the wall. According to a Citibank reply to a consumer complaining about having received his fourth credit card offer from them, Citi responded saying that "Citibank does not offer non-customers the choice to opt out of receiving mailed solicitation."
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