• Home
  • Subscribe
  • About
  • Archives
  • Search
  • Views
  • Bookstore
  • Careers
  • Consulting
  • Education

American Express Opens Member Lounge

Tags » American Express, Card Reward Programs

American Express has announced the opening of a "Members Lounge" at The Mall at Short Hills in Short Hills, New Jersey. According to Amex, its "Members Lounge is the ultimate destination, designed to reinvigorate Cardmembers as they shop during the busy holiday season. The Mall at Short Hills is one of the country's preeminent luxury shopping destinations, making it a prime partner to house the Members Lounge for American Express(R) Cardmembers. This is the first time American Express has hosted a Members Lounge at a retail shopping location."

At the Members Lounge, Cardmembers will be transported from shopping exhaustion to a refreshing space of tranquility. It will feature snacks and refreshments, coat check, a private restroom, couches and seating areas, free gift-wrap services, iPod and cell phone charging stations, and an email station, all complimentary to American Express Cardmembers.

Additionally, American Express is creating a rewards shopping experience in the Members Lounge for Cardmembers enrolled in the Membership Rewards(TM) program. Cardmembers will be able to shop for reward redemptions and have access to discounts on featured Membership Rewards merchandise. In addition, American Express gift cards will also be available as an alternative for those hard to shop for gift recipients. For those who do not have an American Express card, the Member's Lounge will offer the opportunity to apply onsite, providing immediate access to the lounge.

"For today's consumers the experience of shopping is just as important as the act of shopping," said Ralph Andretta, senior vice president and general manager of Membership Rewards for American Express. "We are focused on creating unique and meaningful experiences for our Cardmembers, and the Members Lounge provides a relaxing environment where they can get the services they need during a very hectic holiday shopping season. Our Cardmembers seek out the premium retailers found at the Mall at Short Hills, one of the finest shopping destinations in the country, making it the ideal partner for this initiative."

"We are thrilled American Express has chosen The Mall at Short Hills as the exclusive shopping center in the country to launch this very special amenity program," said Janet Cesario, marketing & sponsorship director for The Mall at Short Hills. "American Express has been a wonderful partner of The Mall at Short Hills and their Members Lounge is on par with our continual effort to enhance our customers shopping experience."


Add your comment... (note that all comments are reviewed before they're published)

Sponsors

News View

Payments Consultants

Subscribe


  • or via RSS

Search

Languages



Glenbrook Partners

PAYMENTS NEWS IS PRODUCED BY AND IS A SERVICE MARK OF GLENBROOK PARTNERS, LLC
ISSN 1556-4487

Glenbrook's Consulting Services

  • Innovation and Strategy
  • Payments Product Development
  • Payments Market Assessments
  • Payments Vendor Selection
  • Merchant Payments Optimization
  • Payments Risk Management
  •  
  • To discuss how Glenbrook can
    help you
    , email us:

Glenbrook's Payments Education

  • Payments Boot Camp
  • Emerging Payments Roundtables
  • Special Focus Workshops
  • Private Payments Workshops
  •  
  •  
  •  
  • For more information on Glenbrook's payments education, email us:

Tools for Payments Professionals

  • Glenbrook Writings
  • Payments News
  • Payments Jobs
  • Payments Education
  • Payments Bookstore
  • Payments Glossary
  •  
  • To send us news that you'd like us to cover on Payments News, email us:

Contacts:                        
Compilation Copyright © 2002 - 2008 Glenbrook Partners LLC. All Rights Reserved.
Terms of Use        Privacy Policy        RSS Feed        Payments News RSS Feed

Subscribe to Payments News   

Follow Payments News on Twitter for Real-Time Updates