Annals Of Authentication
Glen Fest writes for Bank Technology News about the efforts of one financial institution, San Antonio-based Frost Bank, to implement stronger online authentication for both its consumer and business customers. "We developed a fraud framework, and recognized that each channel had channel-specific anti-fraud systems," says Uday Shetgero, Frost Bank's svp of Internet security. Fest writes that "looking at fraud as an enterprise problem helped Frost determine the levels of risk each area and transaction level represented, which provided a guide to adopting varied authentication strategies across retail, commercial and telephone banking."
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