Metavante has announced the availability of its new expedited payments solution, Just Pay It ® Convenience, that enables billers to accept credit and debit cards, PIN-less debit and electronic checks processed through ACH.
With same-day and real-time payment receivables integration available, billers can deliver rapid posting to customers' accounts and can accept all those payment types at payment channels including the Internet, telephone and through in-person customer service representatives.
Designed with the flexibility to provide a biller with single-source access to all key billing and payments needs, from basic card-based expedited payments to full integration with Metavante's document composition and e-bill presentment services, Just Pay It Convenience enables billers to comply with card association regulations, while alleviating or even eliminating ongoing transaction costs.
"Utility companies are in a changing payments environment that may call for standard fees across all expedited payment types, such as ACH, credit or debit card. This gives that biller segment an extra incentive to leverage Just Pay It Convenience," said Frank D'Angelo, president, Metavante Payment Solutions. "Other billers, such as insurance, cable TV and satellite TV companies, telecommunications, credit card, lending and healthcare companies, can all benefit from enabling expedited payments, especially considering the ability of Just Pay It Convenience to build a bridge to full adoption of electronic presentment and payment."
Offering billers a fee schedule choice, Just Pay It Convenience allows billers to accept expedited payments by assessing fees, based on the transaction amount, or by having the consumer pay a flat processing fee.
Just Pay It Convenience goes beyond expedited payments. It supports both enrollment and non-enrollment models, enabling customers to make one-time payments with minimal personal information, or to set up recurring payments. Because Just Pay It Convenience is part of Metavante's suite of biller solutions, it can be fully integrated with Metavante Biller Service Provider (BSP), an online bill presentment solution, which transforms existing paper statements into mirror-image electronic documents.
According to TowerGroup research, "vendors report that 65 percent of the consumers who use expedited bill payment services make five or more payments of this type per year." 1 Further, it finds that "expedited payments are seen as a high-growth opportunity and as an entry point to other forms of bill payment servicing, all of which can add value to consumer-oriented product and service portfolios." 2
In addition to Just Pay It Convenience and BSP, Metavante biller solutions include Just Pay It, Metavante's original payment solution giving consumers the ability to make online payments without fully enrolling in an Internet bill presentment and payment service and CSF ® Designer, a single-source tool to create and deliver all of a business' bills, statements, letters, notices and brochures. With seamless integration to BSP, enhancements can be made to customer communications within CSF Designer without affecting the biller's ability to present the document online.