Bank of America Announces New Online Banking Alerts
Bank of America has announced that it has begun providing new alerts for free to most of its online banking customers. The bank has the largest number of online banking customers in the world with some 15 million customers that make up 34 percent of all people who use online banking in the United States.
With the new alerts, customers can:
"We're giving customers more ways to detect fraud and keep an eye on their accounts," said Sanjay Gupta, e-Commerce executive. "They can decide what they want to hear about and where they want to be told. This is another important step to help protect our customers online and give them greater peace of mind."
- Get notifications immediately about changes in sensitive information such as passwords or customer information. These alerts are sent automatically, though customers can choose to turn them off.
- Set dollar limits to determine when they would be told about potentially suspicious activities on their debit or credit cards.
- Receive a daily e-mail about available account balances to help prevent fees.
- Choose whether alerts would be sent to an e-mail address, or as a text message to cell phones or PDAs.
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