Automated Bill Payments Can Be Too Persistent
Carol Hymowitz and Elizabeth Bernstein report for the Wall St. Journal about concerns about automated payments that, while increasingly being used by consumers to conveniently pay recurring bills, are often too difficult to have stopped when you actually need them stopped.
The consumer is at the mercy of the biller - who by definition already has the necessary payment information provided by the consumer - when trying to have automated payments cease - and the biller's ability (perhaps, willingness in some cases?) to actually stop a recurring automated payment from being processed.
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