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« July 17, 2005 - July 23, 2005 | Main | July 31, 2005 - August 6, 2005 »

July 30, 2005

Plaintiffs' Lawyers Argue Kendall Won't Sink Their Interchange Cases

Digital Transactions reports on why other class action lawsuits against Visa, MasterCard and a number of member banks are more likely to succeed that was the case with a California small business interchange anti-trust case that was dismissed earlier this week.

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The State of Biometric Authentication

Joern Wettern writes for Redmondmag.com on the state of biometric authentication.

Biometric devices can fulfill one of two functions: identification or authentication. When performing identification functions, they mainly improve the ease of use of an access control mechanism. Today, most companies use devices like that to make it easier for employees to identify themselves—placing your hand on a palm reader is often quicker and more convenient than digging out an access card or typing a username.
Meanwhile, from DefCon 2005 comes a report on a talk about how to hack biometrics.
The grand scheme of it all is that there are several places to attack, the sensor, the feature extractor, the storage computer and the comparison unit. You can also attack communication between these points, be they traces on a circuit board or a network link.

July 29, 2005

Australian Credit Card Overhaul Attacked

Matt Wade reports for tomorrow morning's Sydney Morning Herald on a new analysis performed by Network Economics and sponsored by Visa that shows that the changes introduced in credit card interchange fees in 2003 by the Reserve Bank of Australia "had either a negligible or, more likely, a slightly negative effect on consumer welfare."

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Charge It . . . but Check the Math

Gayle Keck and R. Paul Herman report for the Washington Post on dynamic currency conversion -- where purchases are rung up in US dollars at merchants abroad.

It could be a bad deal. If the transaction is run in dollars, cardholders can get socked with a dismal exchange rate, compared with charges that are processed in the local currency (euros, for example) and converted at or near the interbank clearing rate by Visa or MasterCard.

Oracle eyes India's i-Flex

TheDeal.com reports on Oracle's interest in potentially acquiring a controlling interest in India's i-Flex Solutions Ltd.

July 28, 2005

Consumer Action Surveys Universal Default Practices

San Francisco Consumer Action has released the results of its 2005 Credit Card Survey (PDF) focusing on the use of universal default by card issuers to increase interest rates on revolving balances based upon changes in their credit profile as reported monthly to the issuers by credit bureaus.

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Bruce Schneier on Identity Theft

Jim McKay interviewed security technologist Bruce Schneier for Government Technology.

It's simply too easy to use identity information to commit fraud. Someone shouldn't be able to complete a form in a magazine and open a credit card in my name. Someone shouldn't be able to guess my password and make large monetary transfers in my name.

Financial services needs to slow down and take security more seriously. Europe is a good model here -- identity theft is less of a problem because it's harder to use personal information to commit fraud.

Of course, banks and credit card companies are going to oppose any limits on their business. They like the fact that it's trivially easy to get a credit card. But they're not bearing the full costs of identity theft.

July 27, 2005

Fiserv Signs Definitive Agreement To Acquire BillMatrix Corp.

Fiserv announced today that it has signed a definitive agreement to acquire BillMatrix Corp., a provider of electronic bill payment services.

BillMatrix is expected to generate revenue of approximately $90 million in 2006. The purchase price is approximately $350 million, and the transaction is expected to close in the third quarter. The transaction is expected to be neutral to earnings in 2005 and slightly accretive to earnings in 2006.

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Card Fees Under Attack in UK

The UK's Office of Fair Trading has announced it has written to "eight major credit card companies regarding its provisional conclusion that the levels of default charges they impose (e.g. for late payments) are excessive." Jill Treanor reports on the story for the Guardian.

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Credit Card Industry Wins Price-Fixing Suit

Robin Sidel reports for the Wall St. Journal on Monday's decision by a federal judge in California dismissing one of several recent lawsuits brought by merchants against the credit card industry.

In his decision issued Monday, Judge Jeffrey S. White of the U.S. District Court for the Northern District of California, said the plaintiffs in the case lacked legal standing to challenge the fees, in part because they aren't "direct purchasers" of Visa and MasterCard's services. Under federal antitrust law, only direct purchasers can sue on antitrust grounds.
MasterCard issued a press release on the decision.

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July 26, 2005

Using Plastic Abroad Gets Pricier

Jane Kim reports for the Wall St. Journal on the issue of currency conversion fees for credit card transactions overseas.

Although there are advantages to using plastic because of the favorable wholesale rate on currency exchanges, in some cases it may make sense to use an automated teller machine and pay cash instead, says Robert McKinley, chief executive of CardWeb.com, a payment-card industry Web site.

Visa, MasterCard Win Dismissal Of Merchant Lawsuit

Jonathan Stempel reports for Reuters that Visa USA and MasterCard have won dismissal of a lawsuit by California merchants alleging antitrust violations in setting payment transaction fees.

Will Online Bill Payment Spell the Demise of Paper Checks?

James McGrath of the Payments Card Center of the Federal Reserve Bank of Philadelphia has published a new paper looking at the impact of online bill payment on paper checks (PDF).

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Federal Reserve Launches Online Financial Education Project with USA Today

The Federal Reserve Board has launched a new online project with USA Today that teaches middle school and high school students about economics and personal finances by challenging them to construct a newspaper front page.

Students are provided with instructions and a template of the front page of The Fed Today. Over four weeks, they are expected to consult the Federal Reserve's recently redesigned education web site--FederalReserveEducation.org--for information needed to complete all of the elements of the page, including headlines, photos, captions, graphs and statistics.

The project helps teachers meet national and state academic content standards for high school economics and personal finance courses. It may be found at: http://www.usatoday.com/educate/federalreserve/index_new2.html

Where Data Thieves Go To Shop

Eric Dash reports for the New York Times on what just might be the data theft capital of the US.

While the banks and payment processors have been targets in the largest and highest-profile attacks, security specialists say the payment system's most vulnerable points may be the estimated five million merchants where cards are accepted.

Unlike banks and other financial institutions, merchants often lack technological expertise and management attention to keep their customers' information secure. The widespread use of wireless technology by businesses, as in homes, has left merchants' computer systems increasingly susceptible.

Identrus Secures $20 Million in Venture Capital Funding

Identrus has announced the closing of a $20 million Series B round of financing led by Enterprise Partners Venture Capital and Rho Ventures with participation by existing investor Zions Bancorporation.

"Today's significant investment represents an important validation that identity authentication is a real issue for the banking community and financial services industry at large," said Karen Wendel, CEO, Identrus. "This additional funding will enable us to expand our solutions, deepen our client relationships and continue to build a world-class network."

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July 25, 2005

American Express Reports Financial Results

American Express today reported second quarter financial results with net income up 16 percent and earnings per share up 19 percent from a year ago.

Record cardmember spending contributed to a 16 percent increase in discount revenue. This increase was driven by 13 percent growth in spending per basic cardmember, the continued benefits of rewards programs and the net addition of 4.8 million cards-in-force. Spending on cards issued by the company's network partners increased more than 35% from a year ago.

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Massive Merchant Credit Card Settlement Progress At Last

Mark Albright reports for the St. Petersburg Times on the payment plan for compensating merchants as a result of the settlement reached in 2003 in the Wal-Mart class action lawsuit against Visa and MasterCard.

MBNA Founder Will Miss Name, But Has No Regrets About Sale

Sara Clarke reports for the Newark Star-Ledger on MBNA founder Charles Cawley's views on the acquisition of MBNA by Bank of America.

During the telephone interview, he recalled the years when MBNA used innovation to make its mark in a financial world dominated by banking giants.

"The (financial) supermarkets were the easiest for me to compete with because they didn't focus well," he said. "The big banks have enormous power once they realize what they have to do. Companies like MBNA showed them how to focus."

Two Stanford Professors Go Fishing for Phishers

Carrie Kirby reports for the San Francisco Chronicle on the work of Stanford professors John Mitchell and Dan Boneh on anti-phishing solutions.

Professor John Mitchell and Associate Professor Dan Boneh have attacked the phishing problem from two angles: helping e-mail users avoid fake sites and preventing thieves from getting other peoples' passwords in their digital clutches. Now they're working on stopping Trojan horse software, spread through viruses, that can steal passwords right off a computer as they are typed.

Australian Bankers Wrestle With Online Security

Steven Deare reports for ZD Net Australia on a meeting held last week by the Australian Bankers Association to discuss the security of online banking and commerce.

The issue of two-factor authentication, which requires two forms of identification, was a major talking point throughout the conference, attendees told ZDNet Australia . National Australia Bank and Bendigo Bank currently offer such security to customers, utilising SMS and password tokens as additional protective measures.

July 24, 2005

Following the Plastic Trail

Jack Naudi reports for the St. Louis Post Dispatch uses the CardSystems' card data security breach to introduce an article on the credit and debit card industry.

In time, two groups evolved to consolidate the regional credit card operations into national -and ultimately, international - associations with uniform standards. Today, they're known as Visa and MasterCard, whose global technology and operations center is in O'Fallon, Mo.

UK: Nectar Tastes Less Sweet As Barclaycard Pulls Out Of Scheme

The Sunday Herald reports on Barclaycard's decision to pull out of the UK's Nectar loyalty card scheme.

Barclaycard presents the move to stop awarding Nectar points as a pragmatic one. It followed “extensive research” showing that its customers valued benefits more, which, presumably, it was unable to offer while also a member of the Nectar scheme.

The company’s consumer affairs director, Mark Gonnella, says: “The vast majority [of our customers] are now saying to us very clearly that they value the back-up support we provide, particularly when it comes to travel. We have decided to make this change as a result. ”

Meanwhile, American Express has announced it will be joining the Nectar program in September.
Nectar professes to be unconcerned about the departure of Barclaycard. A spokeswoman points to the coincidence between the company’s announcement it was leaving and a separate announcement, on the same day, to the effect that American Express has signed up to offer its own co-branded card with Nectar.

How The Uncanny Gets Into Marketing

Jon Van reports for the Chicago Tribune on the use of predictive analytics to analyze mountains of information from purchases, loyalty cards, etc.

SPSS' clients include some of the nation's major cell phone operators. While he declined to disclose their names, Noonan said one carrier has been particularly adept at using predictive analytics to single out customers likely to switch to another carrier.

This knowledge enabled the carrier to offer those customers sweeter deals--such as free phones or extra minutes--to renew their contracts. The carrier reduced customer churn by 25 percent, Noonan said, while others haven't been as effective in their execution.

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