APACS Reports Bank Customers Becoming "Phishing Saavy"

Speaking to ZDNet UK on Wednesday, an APACS spokeswoman said that although last year's figures for online fraud were high, only a few people were hit. This is due to growing awareness about phishing scam emails, which are sent by criminals pretending to be officials from banks or online shops, APACS believes.

"Increasingly customers are realising that banks don't communicate this way and that they shouldn't respond to fraudsters," said Sandra Quinn, director of corporate communications for APACS. "We're not surprised that last year's losses are high because of the number of attacks that have been made. What is encouraging is that it affected only a very small number of victims."