Banks Fall Short at Guarding Identities
Jennifer Saranow reports in the Wall St. Journal on research by Javelin Strategy & Research that ranked 40 banks on their online identity theft prevention, detection and resolution services.
The study found that no major bank offers to send its customers alerts when there are changes to credit bureau information, and many don't offer e-mail alerts when unusual account activity occurs or when personal information on file at the bank -- such as a phone number, or personal identification number for a bank card -- has been changed.






