Washington Post: Add-ons add up
Caroline Mayer writes about how add-on fees have taken over.
Citigroup started offering payment by phone -- for $9.95 per transaction -- after it saw a number of customers sending their payments by overnight mail. "That wasn't very economical, and our $9.95 fee is certainly better than a $15 to $20 overnight fee" as well as cheaper than a late fee, said Citigroup spokeswoman Maria Mendler. Citigroup late fees range from $15 to $35, depending on how much money is owed. And cardholders can always pay online, where payments are processed quickly without any fee.
Stumble It!
Add your comment... (note that all comments are reviewed before they're published)