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In January 2009, Gemalto launched a new web site: www.JustAskGemalto.com - "dedicated to providing the latest news and tips to keep personal information safe while enjoying the technology we use everyday."
Based on activity on the new web site since it was launched, the most frequently viewed questions are related to the loss of one’s mobile phone: “Lost my phone! What about my contacts?” and “What can I do if my mobile phone is stolen?
Other popular topics are the security of social networking sites, blogs and the growing use of e-commerce.
Visitors also expressed particular interest in questions related to passwords and when to safeguard access to personal or financial information stored online: “Are passwords safe?” and “No one knows my passwords, why are passwords an identity theft risk?”
The top 5 questions in the "Buying" category asked by consumers were:
- What is the safest way to pay online?
- How do I know if it is safe to enter my credit card information when I am shopping online?
- What about using credit cards to pay online? How safe is that?
- Why would you move your credit card into your phone? If it gets stolen, someone could use it, couldn’t they?
- I often shop at the same websites: should I save my payment information for future purchases?