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Fiserv has released results of a newly commissioned survey
by Forrester finding that U.S. consumers are using the online banking channel more frequently to access their accounts during the current global financial crisis.
"Some 71 percent of consumers said they are keeping a closer eye on their finances than they did a year ago. Slightly more than three-quarters of the consumers surveyed said they use online banking, with non-users making up the remaining one-quarter. Online banking usage increased far more than any other banking channel, with 28 percent of consumers indicating they are using online banking more than they did a year ago, and 63 percent said managing all of their accounts online from one site would help them feel more in control of their finances."
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