On his NetBanker.com blog, Jim Bruene shares his highlights from this week's BAI Retail Delivery 2008 show in Orlando.

Visa has filed with the SEC its Form 10-K Annual Report for its 2008 fiscal year ended September 30.

In a Finanser blog post titled "ING Direct: Rebels with a Cause", Chris Skinner writes from the BAI Retail Delivery Conference about an interview conducted with Arkadi Kuhlmann, Chairman, President and Chief Executive Officer of ING Direct USA.

There are some great comments in Chris' notes. For example, when asked about hiring, Kuhlmann said: "We don’t hire bankers, because bankers come in with their DNA and they have their legacy which won’t fit. Instead we hire dancers, musicians and artists. People who can deliver a great and different experience. "

See also Kuhlmann's new book: The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause - now available in the Payments News Book Store on Amazon.com and in a Kindle edition.

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