The March 4-5 Glenbrook Special Focus Workshop on B2B Payments being taught by Glenbrook's Carol Coye Benson and Erin McCune of Forte Financial has been approved for up to 17 CTP/CCM recertification credits by the Association of Financial Professionals .

TowerGroup says that "the U.S. subprime mortgage crisis has forced banks to enter 2008 in a reactive mode. New research from TowerGroup examining the top retail banking trends for 2008 finds that bankers are anxious on two fronts. First, they worry about unseen threats that may not yet have surfaced in their credit portfolios. Second, they fret over how their institutions can compete rationally during the volatile days ahead."   » Continue Reading

ClairMail has announced that Intercredit Bank, N.A., a Florida-based commercial and consumer financial institution, has selected ClairMail to power its new mobile banking offering.   » Continue Reading

JP Morgan Chase has reported financial results for the fourth quarter of 2007. In its Card Services business, net income declined 15% to $609 million primarily as a result of an increase in its provision for credit losses to $1.8 billion, up 40% over the same quarter in 2006. Noninterest expenses declined during the quarter. Its merchant processing (Chase Paymentech) reported processing card volume of $194.4 billion, up 9%, on 5.4 billion transactions.

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We have received news of the following recent management changes:

• John B. Lewis has been named Director, Financial Services at New York, NY-based for Zeta Interactive. Most recently, Lewis was a First Vice President for J.P. Morgan Chase & Company where he was responsible for online marketing to credit card customers.