Aite Group has published a new report titled "Acquisition and Retention in Today's Merchant Acquiring World" that "looks at the two most important challenges that acquirers and ISOs in the United States face: signing up new accounts and retaining the ones they have booked."   » Continue Reading

Bankrate has published its Fourth Annual Holiday Gift Card Study - surveying 31 issuers of gift cards, including American Express, Discover, MasterCard and Visa; major retailers; and the six largest shopping mall operators. The study examines new trends, expiration dates, fees, and dormancy policies associated with gift card purchases.   » Continue Reading

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We have received news of the following recent management changes:

• Walt Levengood, has been name Chief Operations & Chief Information Officer of Merchant Cash & Capital, a business cash advance services company. Levengood was formerly Senior Vice President of The Bancorp Bank's Payment Services Group.